Benton Nissan of Bessemer
Bessemer, AL
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Car sit for 3 days told me nothing more than what I told the man .Then wouldnt fix it .He said trying to get it under warranty or lemon .which I think it should be because I have had it in the shop 2 or3 the man .Then wouldnt fix it .He said trying to get it under warranty or lemon .which I think it should be because I have had it in the shop 2 or3 times before it was 2 years old More
They did absolutely everything they could for us. We are so thankful to have done business with these lovely people here and will make sure Bessemer knows about them! We are so thankful to have done business with these lovely people here and will make sure Bessemer knows about them! More
I didn't like how my price went up over $1,200 that I was quoted. I also didn't like the fact that I was being asked certain questions about the car like is it AWD or 2WD I'm not the person that works on the quoted. I also didn't like the fact that I was being asked certain questions about the car like is it AWD or 2WD I'm not the person that works on these cars everyday that is something you should already know. I also didn't like how I had to keep calling to get an update on my vehicle. It shouldn't take a week to let me know what is wrong with it. More
The Sales person, the manager, and phone operator receiving and directing phone calls were all cordial each every time I made a call to the dealership. Most if not all questions, concerns, and on inq receiving and directing phone calls were all cordial each every time I made a call to the dealership. Most if not all questions, concerns, and on inquiries was handled in timely manner. More
Carlos was an absolute pleasure to work with. Excellent customer service, his experience in business shined and help with deciding the right vehicle for the right deal was invaluable! Excellent customer service, his experience in business shined and help with deciding the right vehicle for the right deal was invaluable! More
The employees are always very helpful and honest during my time with taking car for I’ll change. The waiting time has improved. my time with taking car for I’ll change. The waiting time has improved. More