Benton Nissan of Bessemer

The staff were friendly and very helpful with every aspect of the service provided. They replaced the brakes and rotors. I have to say our car has never driven better. I highly recommend this dealershi aspect of the service provided. They replaced the brakes and rotors. I have to say our car has never driven better. I highly recommend this dealership for your car service needs. More

Great service. Friendly staff. The service is always top notch. Always punctual and professional staff. Friendly staff. The service is always top notch. Always punctual and professional staff. More

Prompt on their service and people friendly always going to tell you what’s the next maintenance scheduled to tell you what’s the next maintenance scheduled More

My saleslady and loan officer and others were great. I wasn’t pleased with how dirty the car was when I picked it up. I thought they would have done a full detail and shampoo my headliner seats and carp I wasn’t pleased with how dirty the car was when I picked it up. I thought they would have done a full detail and shampoo my headliner seats and carpet since the car had a terrible odor from the previous owner. So the cleaning service wasn’t that great. I will buy again and recommend this dealership because they corrected the issue right away and I’m very pleased with the customer service there and the team they had to thoroughly deep clean and detail my car. They even gave me a courtesy vehicle until my car was ready. Thanks Benton Nissan More

Wasn’t pleased at all. Just got 245.00 bill to tighten the bolts up. Just got 245.00 bill to tighten the bolts up. More

I can’t recall my serviceman’s name but he was fantastic. Very polite and very knowledgeable. Very polite and very knowledgeable. More

Dissatisfied with the oil change. Oil underneath the car. This was a Very messy job. Oil underneath the car. This was a Very messy job. More

The 1st trip in bad experience. The 2nd trip started off ruff, I was getting a little bent out of shape and I did get the shop manager involved. After all that everything turned ou The 2nd trip started off ruff, I was getting a little bent out of shape and I did get the shop manager involved. After all that everything turned out just fine. Thank you Jackson and thank you Ms. BELL More

Carlos Harper was very professional and friendly! ! He made me feel so welcome and helped with all my needs!! ! He made me feel so welcome and helped with all my needs!! More

Transition of service team. They seem to be a bit disorganized and overwhelmed. They have been recording service of my vehicle on a previously owned vehicle. They seem to be a bit disorganized and overwhelmed. They have been recording service of my vehicle on a previously owned vehicle. More