Benton Nissan of Bessemer
Bessemer, AL
Filter Reviews by Keyword
By Type
Showing 268 reviews
The Service Department was extremely courteous. I called and spoke with them over the phone and explained my issue. They responded with a couple scenarios. It was during COVID and they were short staff, but and spoke with them over the phone and explained my issue. They responded with a couple scenarios. It was during COVID and they were short staff, but they helped me, quickly. More
I scheduled an appointment on a recall, 2 weeks later, I show up for the appointment to find out they don't have the part in stock. I was not happy, because I planned my day around this appointment. They di show up for the appointment to find out they don't have the part in stock. I was not happy, because I planned my day around this appointment. They did get the part in the next day but that was an extra trip I had to make. If you have a customer coming for a scheduled appointment, please make sure you have their part in stock! More
I received great customer service and I was pleased with how fresh and clean they left my car. how fresh and clean they left my car. More