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Bentley Naples - Naples Luxury Imports

Naples, FL

not yet
rated
89 Reviews
Here at Naples Luxury Imports we maintain an exceptional inventory of both new and preowned Bentley luxury vehicles for discerning customers in Southwest Florida. While our inventory may change daily, we always maintain a large selection of luxury vehicles. Explore the incredible options of Bentley vehicles we offer.
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900 Tamiami Trail N

Naples, FL

34102

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Showing 89 reviews

May 27, 2021

Horrible experience, all sweet talk no action. Bought extended warranty CPO Bentley 7,800 miles with two additional years sight unseen from Naples Bentley due to pandemic 8 months ago. 1)It came with More

by Hrs1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

When I bring car for service I always go to James Young. Knows your car business inside and out, personable, always gives good advice, always delivers on what he promises. It is always a pleasure to get my More

by Bob Torre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Bentley Naples - Naples Luxury Imports responded

Hi Bob, we're glad to hear our staff took such great care of you! Here at Bentley Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 26, 2021

The dealership is a 5-Star dealership. It simply is the best of the best. The only thing missing is more space to do more business. More

by ED.V.STAROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Bentley Naples - Naples Luxury Imports responded

Hello, we appreciate your positive review about your recent experience with us! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 23, 2021

Recently had a major service done on my 2015 Bentley Recently had a major service done on my 2015 Bentley GTC. All good, except for a minor electric widow issue. Stopped back the next day and within 5 More

by ODEECE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Bentley Naples - Naples Luxury Imports responded

Hi, thank you so much for your feedback about Bentley Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Bentley Naples!

April 03, 2021

Sergio was extremely helpful working with our changing schedule to service our vehicle, When I got there, I was taken care of immediately and the vehicle was serviced and finished and delivered ahead of More

by bob@sunshine12.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Bentley Naples - Naples Luxury Imports responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bentley Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2021

Many thanks to James Young, your GM as well as Florian for your professional service as well as attention to detail in getting our convertible top replaced. We also appreciate your help in getting it ba More

by TM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florian
Apr 03, 2021 -

Bentley Naples - Naples Luxury Imports responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Bentley Naples for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

April 01, 2021

James at the Bentley service department is by far one of the best in the dealership. I’ve had many vehicles in different states and James is not only highly professional but personable, understanding, effic More

by Car craze
Recommend Dealer
Yes
Employees Worked With
Craig Lumia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Taddeo
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mickey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Bentley Naples - Naples Luxury Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bentley Naples! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2021

Time and time again James provides incredible service. Not only does he always schedule the service quickly and efficiently, he always takes the time to explain exactly what is going on with the vehicle. More

by tessboutros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Bentley Naples - Naples Luxury Imports responded

Hi, here at Bentley Naples, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! We look forward to your next visit! Take care!

March 31, 2021

James was great communicator first on my arrival to explain the service and answer my questions then to kept me up to date on the service progress on my Vehicle. My vehicle was returned nice and clean. More

by mromero_3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Bentley Naples - Naples Luxury Imports responded

Hi, we're glad to hear our staff took such great care of you! Here at Bentley Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 29, 2021

James Young was so attentive, prompt and enjoyed giving great service. It was a pleasure dealing with him and he was quite thorough. It made the entire experience a pleasure. More

by pkpboilers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Bentley Naples - Naples Luxury Imports responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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