Back

Bentley Jacksonville - Service Center

Jacksonville, FL

4.7
63 Reviews

63 Reviews of Bentley Jacksonville - Service Center

Sort by
December 27, 2024

Very Pricey and was not expecting the costs for simple services, quality of work good More

by jlindbloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
Jan 16, 2025 -

Bentley Jacksonville responded

Thank you for your feedback. We’re glad you were pleased with the quality of work. Our prices are competitive with the current market, reflecting the high level of expertise and care we provide. We appreciate your business and look forward to assisting you again!

December 18, 2024

They were courteous and forthright in their approach. Johnson was absolutely stellar in his knowledge of my vehicle and did not hesitate to provide me with a real sense of ease throughout my time at the More

by TB9459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe from finance was upfront and cordial, Tony Escalante
Jan 16, 2025 -

Bentley Jacksonville responded

Thank you for the great feedback! We're so glad Johnson could provide such a positive experience with his expertise. We appreciate your trust and look forward to assisting you again!

October 16, 2024

Tony Escalante is always a pleasure to interact with. Service department is quite efficient. Pavlo is a consummate gentleman. More

by 777HWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavlo Palatsidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Escalante
Jan 16, 2025 -

Bentley Jacksonville responded

Thank you for the great feedback! We’re glad to hear Tony and Pavlo provided excellent service and that our team continues to meet your expectations. We appreciate your support!

September 15, 2024

The service advisors are professional , warm and inviting as well as the entire dealership. I have been OVERLY impressed , wvery time i visit. More

by ROBSSALONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Do / service 5 stars , Tony Escalante
Jan 16, 2025 -

Bentley Jacksonville responded

Thank you for the kind words! We're so glad to hear that our service advisors and the entire team have consistently impressed you. We look forward to continuing to provide you with excellent service during every visit!

June 19, 2024

My husband and I both drive Maserati ( he owns, I lease). The Jacksonville Bentley dealership has been a great experience for us. They are professional and understand the need for customized service. We are More

by VW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek. I’m sorry I forgot his last name. , John Mansour
Jan 16, 2025 -

Bentley Jacksonville responded

Thank you for the wonderful review! We’re so glad to hear you and your husband had such a positive experience with John and the team. We truly appreciate your recommendation and look forward to continuing to serve you both!

April 10, 2024

EXCELLENT service department. even the drivers were great. Very professional, timely, courteous and experienced. Tony was EXCELLENT. all worthy of the Bentley name. More

by barrettod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
Apr 24, 2024 -

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

April 10, 2024

Great customer service great communication stayed on top of schedule and very knowledgeable of the car and what the car needed. More

by williamais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
Apr 24, 2024 -

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

April 03, 2024

Excellent service department…Thank you Tony for your absolute professionalism in the handling of my newest purchase. More

by noblesg1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
Apr 24, 2024 -

Bentley Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

February 17, 2024

Customer Service was nice the respect as the way they treat you the technicians explaining everything to you More

by gipson1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, Tony Escalante
Apr 24, 2024 -

Bentley Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

February 10, 2024

THE SERVICE DEPARTMENT WENT ABOVE AND BEYOND MY EXPECTATIONS This makes a difference for future purchases More

by CLARENCEGOODEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 24, 2024 -

Bentley Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

2
...