Bentley Jacksonville

Processing to level of quality that is expected that should separate from lesser types of vehicles should separate from lesser types of vehicles More

The dealership was knowledgeable about the vehicles, and was able to communicate their knowledge in clear terms. Lenny was fabulous as well as Thomas, and I met several others and all were very accommodatin was able to communicate their knowledge in clear terms. Lenny was fabulous as well as Thomas, and I met several others and all were very accommodating to our needs… Best auto purchase experience I have ever had. More

Typical experience at a dealership. Salesman over promised and under delivered. It's astounding really. The salesman was friendly just not very knowledgeable. Told me I had to have c Salesman over promised and under delivered. It's astounding really. The salesman was friendly just not very knowledgeable. Told me I had to have certified funds or a wire. Immediately on arrival I was told they could take a personal check up to 50K. Wound up not taking a check book because I was told they could not take one. So I planned on doing a wire for it. Wound up doing a debit card purchase which was fine. Just the fact he does not know the policy was amazing to me. The rest of the staff was friendly. Really everyone there was nice. The came out and introduced their self and asked if we wanted anything or needed anything. I had texted back and forth with the salesman the night before and originally had planned on driving up in the morning. After thinking about it, I decided come first thing and asked what time they opened and I followed up with a phone call. Last time I talked to him I told him I'd be there when they opened at 9:00 to finalize the deal. Vehicle was filthy inside and it was finally ready at about 1:00 o'clock. He said the day before that had everything had been done but final detail. It was very obvious the car had not been touched in the 10 days or so they had it at the dealership. I almost just walked away, even after driving 4 hours to pick it up. Buying a car from a Bentley dealer?, Frankly the experience is no different than any other dealer. I've bought Lexus's Infiniti's, Acura's Honda's, Toyota's and many others. Frankly, Infiniti was far and away my best experience. I bought about 5 of them over the years and the dealership was why. There were no unexpected xx fees and charges. Just the price, tax, tag and title. This dealer likes to tack on lots of fees and extra's and says they are mandatory. Finally I gave them my bottom line. Here is what I'll pay, not paying any of the fees etc. They came down to the price we agreed on but still left all of the fees in place. It didn't matter to me, I was getting the price I wanted. More

Excellent service from everyone on the Bentley team. They took great care of me, and my car was returned perfectly They took great care of me, and my car was returned perfectly More

Danny, TJ and Lenny were all very nice, knowledgeable and PROFESSIONAL. I would highly recommend Bentley Jacksonville. PROFESSIONAL. I would highly recommend Bentley Jacksonville. More

Exceptional customer service, attention to detail, and superb customer amenities place this dealership in a top class all of itself. Outstanding and all aspects! superb customer amenities place this dealership in a top class all of itself. Outstanding and all aspects! More

TJ, Joseph and Lenny were fabulous and this is the second car I've bought from them and they're OUTSTANDING!Mike Wilcox car I've bought from them and they're OUTSTANDING!Mike Wilcox More

Pavlo & John were excellent, It was an easy process with no surprises. When I'm in the market again I will call them. no surprises. When I'm in the market again I will call them. More

Pavlo and John will make it happen for you They know how to listen to their customers and give them the best advice possible to buy their dream car. to listen to their customers and give them the best advice possible to buy their dream car. More

Pavlo provided me with excellent service. It was a very smooth transaction and I will definitely purchase another vehicle from him. Everyone was very welcoming and polite. I highly recommen It was a very smooth transaction and I will definitely purchase another vehicle from him. Everyone was very welcoming and polite. I highly recommend them. More