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Bentley Jacksonville
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 297 reviews
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Dealership was super accommodating, I had an issue with the windshield and the GM was helpful in getting it fixed. Everyone there is extremely nice and welcoming. My salesman was extremely helpful in getti the windshield and the GM was helpful in getting it fixed. Everyone there is extremely nice and welcoming. My salesman was extremely helpful in getting me a good deal on my car and found solutions to every roadblock. More
Great Experience! Our salesman Pavlo was amazing. They made us quickly aware of the best deals, demonstrated the car fully. Allowed us to drive several vehicles and pr Our salesman Pavlo was amazing. They made us quickly aware of the best deals, demonstrated the car fully. Allowed us to drive several vehicles and presented us with multiple options for financing. Best sales and dealership experience I have had out of the 20 plus purchases I have made in my life. Pavlo treated us like we were buying the most expensive car available. 5 Stars! More
Pavlo, the salesman, knew very little about the car -- whether it was new or used or the price it was listed for online. He also apparently didn't realize there was a large paint scrape where the front e whether it was new or used or the price it was listed for online. He also apparently didn't realize there was a large paint scrape where the front end had rubbed a curb or parking block and I had asked specifically about scratches / blemishes, etc. When the car transport video showing the scrape, which is about three feet long, was pointed out to him, he described it as "minuscule". No apology or "how can I make things right". Clearly he either didn't know the car well enough to be aware the scrape was there, which doesn't seem possible at a Bentley dealership where I was purchasing a car costing nearly $300K, or he simply failed to report it to me. Another issue is that after the price was agreed upon, there were over $3000 of additional charges that had not been revealed. The car itself is wonderful More
Experience was positive and they put me in contact with the right people. Transaction went smoothly. the right people. Transaction went smoothly. More
From start to finish, this was the most pleasurable buying experience. Never in my life have I experienced such convenience purchasing a vehicle. My rep Pavlo worked with me from start to finish, answe buying experience. Never in my life have I experienced such convenience purchasing a vehicle. My rep Pavlo worked with me from start to finish, answering all my questions and concerns as I wasn’t local to the dealer. He made me feel comfortable as he advocated for me to make a deal that worked best for me and what I needed. Once arriving at the dealership, I was pleased to see my new vehicle parked out front, detailed and ready to go. I was greeted promptly by another rep Niko, who somehow knew exactly who I was and taken right to Pavlo. We looked over the vehicle together and I was able to make the decision to move forward and move right into finance with no wait. Tammy the Finance Manager had everything ready to go for me to make this process painless. Total, I was a the dealership for no longer than 35 minutes. Like I said, painless, convenient and pleasurable. The dealership was incredibly clean and nothing seems out of place. The staff treated me with professionalism throughout. I’d recommend this dealer and Pavlo to anyone looking to make their next purchase. More
I recently had an outstanding experience at this dealership. The service I received was exceptional, and I couldn’t be more satisfied. T.J. and Johnson went above and beyond to ensure that everythin dealership. The service I received was exceptional, and I couldn’t be more satisfied. T.J. and Johnson went above and beyond to ensure that everything was taken care of promptly and efficiently. Their professionalism and dedication to customer satisfaction truly stood out. I highly recommend this dealership to anyone in need of top-notch service. More
Lenny and the entire staff were awesome. They made the buying power as luxurious as the car. They made the buying power as luxurious as the car. More
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My client purchased his first automobile this week and the experience and final outcome was a 10 out of 10. Lenny and the Finance Department at Bentley Jacksonville made it a point to build a relationshi the experience and final outcome was a 10 out of 10. Lenny and the Finance Department at Bentley Jacksonville made it a point to build a relationship, not just a transaction, and that behavior was so very welcome and appreciated! He knowledge of the luxury car market is extensive and we highly recommend working with Lenny Matolka and his colleagues. We will make the trip from South Florida every time to have the pleasure of working with him, again and again! More
Made a request for a vehicle, answered within minutes and had the most pleasant experience ever. Lenny and all the members present were part of the best experience I have ever had at a dealership. Very patie had the most pleasant experience ever. Lenny and all the members present were part of the best experience I have ever had at a dealership. Very patient, extremely helpful, and pleasant to work with. Thank you again for all your help and such a pleasant experience. More
EXCELLENT service department. even the drivers were great. Very professional, timely, courteous and experienced. Tony was EXCELLENT. all worthy of the Bentley name. even the drivers were great. Very professional, timely, courteous and experienced. Tony was EXCELLENT. all worthy of the Bentley name. More