Bentley Jacksonville

Tony was very friendly, polite and attentive, however he doesn't seem to have a lot of knowledge/experience with the Continental. This is my first service on the car, and a door handle was sticking and the doesn't seem to have a lot of knowledge/experience with the Continental. This is my first service on the car, and a door handle was sticking and the album display (Gracenote) on the radio is not very good. Tony was not familiar, in particular with how the radio operates. I also asked about cornering lights on the car, which he didn't know much about either. When the car was finished, he said they had to go back to Bentley to address the sticking door handle and the radio operation, but that he would be in touch. I haven't heard back on either of those, it's been about 3 weeks. Seems both should have been easily dealt with by the dealership, and needless to say, they are both still issues. Tony is a nice guy, he just needs to have more experience with these cars. More

Wonderful experience. Very clean and inviting. Helpful and knowledgeable about all of the different brands they sell, both new and used. Very clean and inviting. Helpful and knowledgeable about all of the different brands they sell, both new and used. More

Everyone at the dealership is very nice and respectful and make sure the car gets the service. It deserves. and make sure the car gets the service. It deserves. More

Danny and Lenny made every efforts to make sure we choose the right vehicle for us... Very professional. the right vehicle for us... Very professional. More

First Bentley! Great customer experience at Jacksonville Bentley. I purchased a 2022 Black Bentayga. Awesome SUV. Elegant interior. Fits my style code. Great customer experience at Jacksonville Bentley. I purchased a 2022 Black Bentayga. Awesome SUV. Elegant interior. Fits my style code. More

My transaction from start to finish was handled very easily and to my satisfaction. I’ve never purchased a vehicle long distance like this but this was rather seamless without any snags. All I need now easily and to my satisfaction. I’ve never purchased a vehicle long distance like this but this was rather seamless without any snags. All I need now is some assistance with all the technical nuances of this wonderful vehicle. The owner’s handbook is quite extensive, but we’ll figure it out. Thanks for everything. More

The best buying decision I’ve ever experienced ! Transparent, open , and customer focused. , I didn’t buy a car. I joined a family. Transparent, open , and customer focused. , I didn’t buy a car. I joined a family. More

Johnson was amazing through the whole process. Also, the manger and finance staff was very nice and very welcoming. Thank you to Johnson for his hard work and helping us make this happen. We will Also, the manger and finance staff was very nice and very welcoming. Thank you to Johnson for his hard work and helping us make this happen. We will be back for our next car for sure. Thank you 😊 More

I have to say Johnson was amazing to work with. Always very responsive and kind. Also liked how there was no pressure and he kept me up to date with cool vehicles that came in. I will continue to u Always very responsive and kind. Also liked how there was no pressure and he kept me up to date with cool vehicles that came in. I will continue to use Johnson as he made it easy as did the rest of the dealership. More

Had a great experience at the Maserati dealership with my salesperson Pavlo on a follow up question. A++ Thanks again salesperson Pavlo on a follow up question. A++ Thanks again More