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Bentley Jacksonville

Jacksonville, FL

4.8
300 Reviews
Bentley Jacksonville is proud to mark its entry to the North Florida market with the incredible ultra-luxury vehicles manufactured to the highest standards by Bentley. Jacksonville is a vibrant, growing and cosmopolitan community that like Bentley has a rich history, and we are excited to bring a carmaker that is known for both powerful performance and luxury to Northern Florida. We know that this is an area that respects traditions, history and craftsmanship, and we are proud to be part of the community. Our state-of-the-art dealership on Bonneval Road, visible from I-95 and already a local landmark, is home to the finest luxury automobiles in the world. We look forward to delivering these vehicles with the Bentley Jacksonville signature customer experience. We have a culture of family, and giving back, that is imparted on all employees throughout Bentley Jacksonville and our entire company.
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7137 Bentley Rd

Jacksonville, FL

32256

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Showing 300 reviews

January 05, 2023

Very welcoming - Tony did a great job from the time I arrived to when I picked the car up More

by al.bartello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hayes, Mick Reynolds, Nicole Visaez
Jan 12, 2023 -

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

December 31, 2022

It was the first time I purchased a vehicle over 3 hours away. When we got there I was very nervous because of the atmosphere. All of those Bentleys, Alfa Romeo and more. After meeting Pavlo and looking at More

by Keithtemple44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pavlo Palatsidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph McLemore
Jan 12, 2023 -

Bentley Jacksonville responded

Congratulations on your new car! Thank you for taking the time to write about your experience! It is wonderful to hear that Pavlo was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

December 22, 2022

Tony was very friendly, polite and attentive, however he doesn't seem to have a lot of knowledge/experience with the Continental. This is my first service on the car, and a door handle was sticking and the More

by pacoderm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Escalante
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Bentley Jacksonville responded

We appreciate your valuable input and will use this as a training opportunity with out service advisors. We, just like you, wish Bentley offered the adaptive headlights. Hopefully this will be an upcoming addition.

December 20, 2022

Wonderful experience. Very clean and inviting. Helpful and knowledgeable about all of the different brands they sell, both new and used. More

by Tdgrider
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Bentley Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

December 16, 2022

Everyone at the dealership is very nice and respectful and make sure the car gets the service. It deserves. More

by jacks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hayes, Mick Reynolds, Nicole Visaez
Dec 19, 2022 -

Bentley Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon

December 13, 2022

Danny and Lenny made every efforts to make sure we choose the right vehicle for us... Very professional. More

by tp.tipmanagement
Recommend Dealer
Yes
Employees Worked With
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Bentley Jacksonville responded

Congratulations on your Bentley! Thank you for taking the time to write about your experience! It is wonderful to hear that Danny and Lenny were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

December 09, 2022

First Bentley! Great customer experience at Jacksonville Bentley. I purchased a 2022 Black Bentayga. Awesome SUV. Elegant interior. Fits my style code. More

by BJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Bentley Jacksonville responded

Congratulations on your Bentayga! Thank you for taking the time to write about your experience! It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

November 26, 2022

My transaction from start to finish was handled very easily and to my satisfaction. I’ve never purchased a vehicle long distance like this but this was rather seamless without any snags. All I need now More

by jwtaterxlnt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

November 03, 2022

The best buying decision I’ve ever experienced ! Transparent, open , and customer focused. , I didn’t buy a car. I joined a family. More

by wfsfsu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Bentley Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

October 27, 2022

Johnson was amazing through the whole process. Also, the manger and finance staff was very nice and very welcoming. Thank you to Johnson for his hard work and helping us make this happen. We will More

by Hurdler1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Bentley Jacksonville responded

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

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