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Bentley Jacksonville

Jacksonville, FL

4.8
273 Reviews
Bentley Jacksonville is proud to mark its entry to the North Florida market with the incredible ultra-luxury vehicles manufactured to the highest standards by Bentley. Jacksonville is a vibrant, growing and cosmopolitan community that like Bentley has a rich history, and we are excited to bring a carmaker that is known for both powerful performance and luxury to Northern Florida. We know that this is an area that respects traditions, history and craftsmanship, and we are proud to be part of the community. Our state-of-the-art dealership on Bonneval Road, visible from I-95 and already a local landmark, is home to the finest luxury automobiles in the world. We look forward to delivering these vehicles with the Bentley Jacksonville signature customer experience. We have a culture of family, and giving back, that is imparted on all employees throughout Bentley Jacksonville and our entire company.
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7137 Bentley Rd

Jacksonville, FL

32256

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Showing 273 reviews

October 04, 2022

Working with Seth and the guys was an all around great experience! I would Highly recommend More

by jmassey511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calib Alexander, Glen Owen
Oct 06, 2022 -

Bentley Jacksonville responded

Thank you for the great review! We appreciate your business and look forward to working with you again soon.

September 14, 2022

Exceeded expectations. Mr Dore was professional, knowledgeable, and willing to ginger extra Milevtondatusfy our needs. More

by dcook12
Friendliness
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Bentley Jacksonville responded

Thank you for your review and kind words! We are so pleased to hear about your experience, and look forward to working with you again in the future!

September 06, 2022

Great Service Friendly atmosphere attention to customer detail, good follow up pre and post sale More

by BigRrd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Hicks
Sep 14, 2022 -

Bentley Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your experience was excellent. We hope to continue to provide you great service for the years to come!

August 24, 2022

Don’t trust them. I bought a 2014 Chevy Silverado and found out a month later that the back brakes and rotors needed replaced which costed $800. I called their serv More

by RWS87
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Assi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Matolka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle McKenna, Glen Owen
Sep 14, 2022 -

Bentley Jacksonville responded

We are sorry to hear that you did not hear back from our service team. Please be assured that we will use this as a training opportunity.

August 09, 2022

From the time I walked in the door JT and Lenny were so helpful and friendly. The entire experience was seamless and I felt truly appreciated. More

by swalden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Hicks
Aug 09, 2022 -

Bentley Jacksonville responded

Thank you for the great review! We appreciate your business and look forward to working with you again soon.

July 29, 2022

Stellar service and knowledgeable team. Made buying a luxury vehicle luxurious. Lenny and team were great. Shout out to TJ. More

by Ang712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Hicks
Aug 02, 2022 -

Bentley Jacksonville responded

Thank you for the great review and kind words! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

July 26, 2022

Didn’t get a thank you or even confirmation that my deal was done. After my downpayment was taken I essentially had to chase people down to even know when I wound get my car, due to everyone forgetting that More

by mashworth
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lenny Matolka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johnson Dore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pavlo Palatsidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Owen, Kelly Hicks
Aug 16, 2022 -

Bentley Jacksonville responded

Marcus, Please accept our apologies for not providing you with the communication and level of customer service expected of us. We will use this as a training moment with our sales executives.

July 14, 2022

From the very beginning of our purchase of the amazing Z06, Lenny was very instrumental on our transaction being seamless! He is a class act along with being very knowledgeable. We would consider con More

by Maosi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Bentley Jacksonville responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience! It is wonderful to hear that Lenny was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

July 02, 2022

Johnson Dore did a great job of explaining the various options available for the car I was a interested in purchasing. He was both friendly and professional and had a full knowledge of the car's various More

by rspjax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Bentley Jacksonville responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience! It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

June 27, 2022

The best team in the business. Prompt and on top of things . Had an amazing outcome from A to Z through buying and trading in cars . More

by keithbeydoun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pavlo Palatsidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle McKenna, Glen Owen
Jun 29, 2022 -

Bentley Jacksonville responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience! It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

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