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Bentley Jacksonville

Jacksonville, FL

4.8
273 Reviews
Bentley Jacksonville is proud to mark its entry to the North Florida market with the incredible ultra-luxury vehicles manufactured to the highest standards by Bentley. Jacksonville is a vibrant, growing and cosmopolitan community that like Bentley has a rich history, and we are excited to bring a carmaker that is known for both powerful performance and luxury to Northern Florida. We know that this is an area that respects traditions, history and craftsmanship, and we are proud to be part of the community. Our state-of-the-art dealership on Bonneval Road, visible from I-95 and already a local landmark, is home to the finest luxury automobiles in the world. We look forward to delivering these vehicles with the Bentley Jacksonville signature customer experience. We have a culture of family, and giving back, that is imparted on all employees throughout Bentley Jacksonville and our entire company.
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7137 Bentley Rd

Jacksonville, FL

32256

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Showing 273 reviews

November 26, 2022

My transaction from start to finish was handled very easily and to my satisfaction. I’ve never purchased a vehicle long distance like this but this was rather seamless without any snags. All I need now More

by jwtaterxlnt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

November 03, 2022

The best buying decision I’ve ever experienced ! Transparent, open , and customer focused. , I didn’t buy a car. I joined a family. More

by wfsfsu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Bentley Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

October 27, 2022

Johnson was amazing through the whole process. Also, the manger and finance staff was very nice and very welcoming. Thank you to Johnson for his hard work and helping us make this happen. We will More

by Hurdler1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Bentley Jacksonville responded

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

October 26, 2022

I have to say Johnson was amazing to work with. Always very responsive and kind. Also liked how there was no pressure and he kept me up to date with cool vehicles that came in. I will continue to u More

by MrClean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Bentley Jacksonville responded

Congratulations on your Bentley! Thank you for taking the time to write about your experience! It is wonderful to hear that Johnson was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

October 26, 2022

Had a great experience at the Maserati dealership with my salesperson Pavlo on a follow up question. A++ Thanks again More

by realtorschindler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pavlo Palatsidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

October 19, 2022

This was my second purchase. Only complaint is that the vehicle didn’t appear to be balanced. A tire rotation was needed at the time of purchase. Salesperson extended an offer More

by MOWENS8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Owen
Oct 28, 2022 -

Bentley Jacksonville responded

Thank You for the great review! We appreciate your business and look forward to working with you again soon. We also appreciate your feedback and will make sure to use this as a training moment with our team.

October 19, 2022

Responsive, enthusiastic, professional, great representation for the brand and dealership. Will definitely use the team again for next one! More

by mhenkels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pavlo Palatsidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank - great job!
Oct 28, 2022 -

Bentley Jacksonville responded

Thank You for the great review! We appreciate your business and look forward to working with you again soon.

October 18, 2022

Very disappointed. The vehicle I purchased is already having issues and making noises and shakes above 70 mph, . I messaged the salesman the day after I bought it and h More

by rescue15530
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micah , Glen Owen
Jan 12, 2023 -

Bentley Jacksonville responded

Thank you for your feedback. We will use this as a learning opportunity as transparency and great customer service are part of our core values. Please reach out to me directly if we can be of any further assistance. - TJ Samhouri, General Manager

October 11, 2022

I had a outstanding experience working with Pavlo on the purchase of a new Bentley. Pavlo's communication was excellent & timely. I look forward to a long relationship with the Jacksonville Bentley team More

by yeattsman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pavlo Palatsidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

yeattsman responded

Thank you again Pavlo for your help in purchasing my wife a new Bentayga.

Oct 13, 2022 -

Bentley Jacksonville responded

Thank you for taking the time to write about your experience! It is wonderful to hear that Pavlo was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future

October 05, 2022

Pavlo was extremely attentive during the entire process. He was always available to take my call & answer any questions. This was a remote purchase from out of thrown & he & the dealership was great to wo More

by yeattsman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pavlo Palatsidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Bentley Jacksonville responded

Thank you for the great review! We appreciate your business and look forward to working with you again soon.

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