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Bentley Hyundai
Huntsville, AL
468 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 468 reviews
September 14, 2016
Bad Brakes I did not give the dealership a bad score in any of the survey’s. I have always enjoyed my interactions with all of your employees. But I wanted to I did not give the dealership a bad score in any of the survey’s. I have always enjoyed my interactions with all of your employees. But I wanted to share with you my disappointment with my new Genesis. I closed the deal on Friday night and picked up the car Saturday morning. It was immediately clear shortly after leaving the dealership that the front brakes on the car were not right. There was a vibration you could feel in the steering wheel and even in the front passenger seat. This was so obvious that I can only conclude that no one checked the car out before it was handed over to me. I have bought one used Sonata, two new Sonatas and one new Veloster. None of these had any delivery issues. I brought the car into the dealership today to check out the problem and it was concluded their were “flat spots” on the front pads. The parts had to be ordered so it will be at least another day before I can enjoy my new car. I understand that there can be issues with new cars but this was so obvious I wonder how it was missed. I was very excited about moving “up-scale” with this car but now there will always be a seed of doubt in my mind. I also want to add that I did not force the issue about a Saturday delivery of the car. I just assumed it would be the first of the week. There was no pressure from me to have the car on Saturday. Respectfully: Michael Book 256 656 6318. More
by mtbook
Verified CustomerEmployees Worked With
Charles
September 08, 2016
Professional Experience Our new car purchase was handled professionally and timely and we are thoroughly pleased with our decision to choose Bentley Hyundai in Huntsville as Our new car purchase was handled professionally and timely and we are thoroughly pleased with our decision to choose Bentley Hyundai in Huntsville as our dealership. More
by gmcgee442
Employees Worked With
Charles Hollada, Kelley Barber
September 08, 2016
AZERA NEW IT WAS A EASY AND JOYFUL TIME WORKING WITH JASPER BLOW AND BENTLEY STAFF,IT WAS A EASY AND JOYFUL TIME WORKING WITH JASPER BLOW AND BENTLEY STAFF, . IT WAS A EASY AND JOYFUL TIME WORKING WITH JASPER BLOW AND BENTLEY STAFF,IT WAS A EASY AND JOYFUL TIME WORKING WITH JASPER BLOW AND BENTLEY STAFF, . More
by wgreenlee24
Employees Worked With
JASPER BLOW WAS OUTSTANDING
September 07, 2016
New Car Purcchase This is the first new vehicle I have ever purchased / owned. Victor Vargas, my salesperson was extremely knowledgeable and patient with me. Kelly This is the first new vehicle I have ever purchased / owned. Victor Vargas, my salesperson was extremely knowledgeable and patient with me. Kelly Barber, Business Manager, went the extra mile to answer all the warranty questions I had. My experience was very pleasurable and I will purchase from Bentley again. More
by scross0613
Employees Worked With
Victor Vargas, Kelly Barber
August 30, 2016
Good News Hyundai We were not expecting to have to purchase a new car, but the staff at Bentley Hundai made it a very pleasant experience, and we are convinced we benef We were not expecting to have to purchase a new car, but the staff at Bentley Hundai made it a very pleasant experience, and we are convinced we benefitted from their knowledge and experience. More
by janewacaster
August 30, 2016
New Santa Fe Sport 2017 We had the great pleasure to buy a new Hyundai, Santa Fe Sport 2017 with our salesman, Victor Vargas who is one of the best salesman I have ever met! We had the great pleasure to buy a new Hyundai, Santa Fe Sport 2017 with our salesman, Victor Vargas who is one of the best salesman I have ever met! He treated us with respect and gave us the best offer he could get us with no money down. We test drove the SUV and Victor went in great detail on the features of the SUV. We are really satisfied with the whole experience of buying our new car with the professional customer service of Victor Vargas. More
by castroj1020
Employees Worked With
Victor Vargas
August 29, 2016
Shopping for a new car Charles was very knowledgeable about the vehicle and was curious and new all about the car we were allowed to drive it and take hard time about making Charles was very knowledgeable about the vehicle and was curious and new all about the car we were allowed to drive it and take hard time about making up my mind More
by JC3&DRC44
Employees Worked With
Charles Holladey
August 26, 2016
Excellent purchase experience Charles is an excellent Sales Rep. He puts the customer first. He helped us find a Tucson with all the options we wanted. Highly recommended. Charles is an excellent Sales Rep. He puts the customer first. He helped us find a Tucson with all the options we wanted. Highly recommended. More
by Don8477
Employees Worked With
Charles
August 25, 2016
Buying Through True Car Great experience. True Car made car buying easy. Took less than an hour to complete transaction. I told Jason that this was the best car buying tha Great experience. True Car made car buying easy. Took less than an hour to complete transaction. I told Jason that this was the best car buying that I ever had. More
by gary.hallinan
Employees Worked With
Jason Wright
August 25, 2016
Evrething was excellent I appreciate help your workers Victor Vargas for very easy and pleasant time during all process and also Kelley Barber why helps me a lot to get all d I appreciate help your workers Victor Vargas for very easy and pleasant time during all process and also Kelley Barber why helps me a lot to get all documents to submit claim to GAP insurance when my car was total loss. Everybody was ready to help each time then I entered building (office). Thank you very much for professional service. More
by tvaldez0
Employees Worked With
Victor Vargas and Kelley Barber
