Bentley Buick GMC Cadillac

Purchase of a 2019 Cadillac CT6 I recently purchased a 2019 Cadillac CT6 at Bentley Buick GMC Cadillac. The entire experience from start to finish was excellent. My salesman, Tim H I recently purchased a 2019 Cadillac CT6 at Bentley Buick GMC Cadillac. The entire experience from start to finish was excellent. My salesman, Tim Howard, was very professional, courteous, and helpful in every way. All personnel who I dealt with were very professional and helpful. I had no problems at all. I have purchased cars from Bentley before and always use their service department, which is also excellent. I would definitely recommend this dealership. More

Exceptional Customer Service Even when a minor problem arose during the service of my vehicle, all avenues to create satisfaction with my experience were implemented. A special t Even when a minor problem arose during the service of my vehicle, all avenues to create satisfaction with my experience were implemented. A special thank you to Scott Kendrick for his kind attention and superb customer service, as always. More

Service maintenance Service was performed and assisted by an exceptional service man who was very pleasant. He was friendly and accommodating in providing a van to take u Service was performed and assisted by an exceptional service man who was very pleasant. He was friendly and accommodating in providing a van to take us to a restaurant for lunch during the service. Service was performed fast without having to wait very long! More

Comfortable Nice excellent clean quiet friendly team members. Online schedule is very convenient. Would recommend a friend or family member. Service person very f Nice excellent clean quiet friendly team members. Online schedule is very convenient. Would recommend a friend or family member. Service person very friendly and inviting. More

Professional and Pleasant. In 2005 I purchased my first automobile, 05 CTS, and 2009 my 09 G6 from Bentley Cadillac in Huntsville ,AL. Kirby has always been my service rep. Bec In 2005 I purchased my first automobile, 05 CTS, and 2009 my 09 G6 from Bentley Cadillac in Huntsville ,AL. Kirby has always been my service rep. Because if his dedication and professionalism I always choose to ask for him when my car needs service or if I have a concern with my car. Thank you Bonnie Butler More

Emergency appt My vehicle was 13% oil, we had an unexpected family loss two states away and needed an emergency service. when I called for an appointment, the one av My vehicle was 13% oil, we had an unexpected family loss two states away and needed an emergency service. when I called for an appointment, the one available was four days away. I decided to walk away in and try. After explaining the service representative, he took the vehicle in explaining that it would take a little longer than usual. I’m grateful and happy with the customer service More

Service I was there to just have my car serviced (Cadillac DTS 2010). I had the called for service done for my car which had 102000+ miles. Then came the bad I was there to just have my car serviced (Cadillac DTS 2010). I had the called for service done for my car which had 102000+ miles. Then came the bad news, I had over $2500 more dollars worth of repairs and corrections. This is for an almost 10 year old car (not worth it). It was my decision to forgo the identified items. I have since traded the car for a 2016 Cadillac SRX. There was no suggestion that Bentley might have something I would be interested in, to be fair I did not suggest that I would be open to trading. I don't consider this a negative response. Riley Westmoreland More

Repair all oil leaks Bentley does exactly what they say. Very good quality work in a timely fashion . I trust them and I will continue to do business with Bently. Bentley does exactly what they say. Very good quality work in a timely fashion . I trust them and I will continue to do business with Bently. More

Service department The staff in all service departments go above and beyond to satisfy. Extremely happy with the service. Would highly recommend to any of my Cadillac fr The staff in all service departments go above and beyond to satisfy. Extremely happy with the service. Would highly recommend to any of my Cadillac friends. More

Service Scott did an outstanding job in getting me in and out of the service area. Work was excellent and the staff very attentive to my needs. Scott did an outstanding job in getting me in and out of the service area. Work was excellent and the staff very attentive to my needs. More