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Bentley Buick GMC Cadillac

Huntsville, AL

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181 Reviews

2120 Drake Ave SW

Huntsville, AL

35805

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Showing 181 reviews

April 02, 2017

Bought New Car Very pleasant experience....No pressure from salesman. He showed us several vehicles and answered all of our questions. He seemed very knowledgeable o More

by Swaims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrain Taylor
Apr 04, 2017 -

Bentley Buick GMC Cadillac responded

On behalf of Adrian and Bentley management, thank you for the review. Please let us know anytime we can be of service. Thanks again!

April 01, 2017

I own 3 cars that use this dept A big reason that we stick with Cadillac is the service dept @ Bentley. The product is good, but sooner or later you are going to need the service dep More

by Brooks11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD, Scott K
Apr 04, 2017 -

Bentley Buick GMC Cadillac responded

Thank you for the wonderful review. Our terrific staff are the reason Bentley has been in business since 1927. Some of our people have been with us for over 40 years. We are extremely pleased that your experience has been a good one. We look forward to serving your family in the years to come. Happy motoring!

March 27, 2017

Service was good . Just had a problem with no car wash for customer services car wash I have a problem with that issue and was not example the reason why. More

by sharris2023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RAY
Mar 28, 2017 -

Bentley Buick GMC Cadillac responded

We regret there was a communication problem during your visit. Please call Casey Boardman at 256-426-5084 so he can help resolve your issue.

March 16, 2017

Fast, efficient, professional service. Good experience Fast, efficient, professional service. We initially only got one key FOB, but the sales person worked with us to have an additional one made at not c More

by Sherry1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Perry
Mar 22, 2017 -

Bentley Buick GMC Cadillac responded

Sherry, Thank you for the kind words, and thanks for the review. We look forward to serving you and your family in the future!

March 11, 2017

Fast and efficient. Was in and out in less than an hour. Had an oil leak that was fixed at no charge . didn't try to sell me stuff I didn't need. More

by Stan HARRISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy and a mr. Patterson.
Mar 16, 2017 -

Bentley Buick GMC Cadillac responded

Stan, Thanks for the review! Appreciate your business.

March 07, 2017

New Car Purchase We just bought a 2017 GMC Acadia Denali at Bentley. The whole experience was low key and very professional. We asked each of the three employees who h More

by 70 year olds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg, Kelley, JJ, Scott
Mar 08, 2017 -

Bentley Buick GMC Cadillac responded

This is exactly how we hope all of our customers will feel, when they leave our dealership. We value everyone's business, and appreciate (very much) you taking the time to review us. We hope to serve your family in the years to come. Thank you!

February 22, 2017

Excellent - Exceptional Excellent, Exceptional professional service in a timely manner. Everyone was willing to help as they have any time I have been in the service and sal More

by Woody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
S. Johnson
Feb 22, 2017 -

Bentley Buick GMC Cadillac responded

Thank you Woody. Hope you'll come back when we can be of service.

February 21, 2017

Scheduled Maintenace, cosmetic maintenance, and warranty Work was exceptionally completed to standard and vehicle runs like a dream. I even received a loaner vehicle. The service department has excellent mai More

by Big Bubble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Kirby
Feb 22, 2017 -

Bentley Buick GMC Cadillac responded

"Very Happy" is how we want you. Thanks for the review!

February 20, 2017

Quick service I had very quick service as described and expected. Everyone with whom I dealt seemed eager to help and make my experience positive. Thank you. More

by hbrooks17
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 22, 2017 -

Bentley Buick GMC Cadillac responded

That's exactly what we strive for! Thanks!

February 19, 2017

Terrific Service This dealership is fantastic. Service department is excellent and service writers are professional. Scott Kendrick never stops working. Just writes th More

by River runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kendrick, Joey Johnson
Feb 22, 2017 -

Bentley Buick GMC Cadillac responded

Extremely grateful for the kind words, River runner!

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