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Bentley Buick GMC Cadillac

Huntsville, AL

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rated
181 Reviews

2120 Drake Ave SW

Huntsville, AL

35805

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Showing 181 reviews

September 25, 2017

Expect professionalism From my service writer to the guys to drive the courtesy cars, expect friendly and professional service from this dealer. Service encourages me to More

by mht10951@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writers, service technicians, courtesy drivers, receptionists, people in billing, parts department
Sep 26, 2017 -

Bentley Buick GMC Cadillac responded

Truly sorry you did not have a 5 Star experience. We will continue to work hard to provide that for you.

September 20, 2017

Outstanding I come to Bentley because I have experienced better Service here than at Landry Chevrolet. The Service Department is though and performs their servic More

by Hill1154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Played no attention to names other than Lea Fanning.
Sep 20, 2017 -

Bentley Buick GMC Cadillac responded

Thank you for the kind words. We appreciate your business!

August 25, 2017

new veh purchase The sales person was helpful and courteous. He explained all the features and what to expect during the purchase process. The financial department was More

by glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sales, manager
Sep 13, 2017 -

Bentley Buick GMC Cadillac responded

Thanks Glen! We are glad you were pleased.

August 18, 2017

Oil Change and check up. The dealership has always been very nice and take the car in for service, when I arrive. I go to the waiting room and sit until they come and tell m More

by annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby W. Acklin
Aug 25, 2017 -

Bentley Buick GMC Cadillac responded

Annie, we are happy you are always pleased with us. I will pass your kind words along to Kirby. Let us know anytime we can help.

August 14, 2017

Buying a new vehicle Just purchased our fifth GMC from Bentley. We have had great experiences with them since 2004 which is what keep us going back to Bentley GMC. GMC mak More

by Roy,Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac
Aug 25, 2017 -

Bentley Buick GMC Cadillac responded

Whoohooo! Thank you Roy and Wendy! Many happy miles and come see us when you need us. We value your business!

August 08, 2017

Service Very friendly and professional customer service. There was no problem on receiving loaner vehicle. There was recall work to be done on my vehicle. Gr More

by JaniceSRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP ? All employees were friendly
Aug 09, 2017 -

Bentley Buick GMC Cadillac responded

Janice, we are happy you were pleased. Thank you for the review, and we value your business!

August 04, 2017

Service. As always, great service. Have always used them so they have a record of the service on my vehicle. Don't know what to say, just really great servi More

by Bamalady2318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know name
Aug 09, 2017 -

Bentley Buick GMC Cadillac responded

Thank you for the review!

August 02, 2017

Purchased a vehicle Mr. Ricky Crook was such a help, not pushy, exremely knowledegeable, answered all my questions (and there were many). Definitely recommend Bentley an More

by augirl47
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ricky Crook
Aug 02, 2017 -

Bentley Buick GMC Cadillac responded

Thank you for the kind words. We value your business!

July 24, 2017

Warranty work Friendly customer service Kept me posted on service and provide loaner vehicle when it was discovered a part would need to be ordered. Made sure car More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 31, 2017 -

Bentley Buick GMC Cadillac responded

Cathy, we appreciate you letting us know things were to your satisfaction. On behalf of Scott, and Bentley management, we appreciate your business.

July 23, 2017

SRX Service I had a great experience when my SRX drivers window stopped operating... it would not go up or down. I called my service representative JD and asked i More

by Marky- Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J D.
Jul 24, 2017 -

Bentley Buick GMC Cadillac responded

Thanks for the review Mark! We appreciate your business.

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