Bentley Buick GMC Cadillac
Huntsville, AL
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Repair of air conditioner on 2016 Acadia My car's air conditioner had quit working and I brought it in for service. It was discovered that the fan motor had broken. In spite of my car being s My car's air conditioner had quit working and I brought it in for service. It was discovered that the fan motor had broken. In spite of my car being slightly over the 36,000 mile warrantee, they helped me get it repaired through GMC at only $200 my cost. I am very grateful for them for the assistance. I am a LONG time Bentley GMC customer and will continue tobe! More
Very good service! I was impressed by the entire operation. I recently purchase a truck and scheduled the appointment through the salesman from whom I purchased it. I was impressed by the entire operation. I recently purchase a truck and scheduled the appointment through the salesman from whom I purchased it. I was surprised to see the salesman greet me in the service department (Bradley Wilhite) at 7 AM in the morning. I am sure his shift doesn't start until later in the day. He introduced me to the department manager and I left my truck. I had a leveling kit installed which was installed without issue. My dealings with the department were brief and simple. I will certainly use them again. More
Body Repair The service was excellent I really appreciate the updates and I was informed of the status until it was completed. It was also done and on the day/dat The service was excellent I really appreciate the updates and I was informed of the status until it was completed. It was also done and on the day/date promised More
Transmission Service Everybody at the Bentley team (both Florence and Huntsville) are truly exceptional to deal with. I would highly recommend Bentley for all sales, servi Everybody at the Bentley team (both Florence and Huntsville) are truly exceptional to deal with. I would highly recommend Bentley for all sales, service and parts needs. More
dependable and reasonable as always. Never go any place other than Bentley for service. In fact, even though we were looking at a different brand replacement vehicle after a wreck that t Never go any place other than Bentley for service. In fact, even though we were looking at a different brand replacement vehicle after a wreck that totaled our old Yukon (purchased from Bentley in 2002 and they kept running for hundreds of thousands of miles), decided to stick with GMC just because of Bentley Service. We trust them and you cannot say that about many places these days. More
It was good Very impressed with the young salesman Jeremy. Very polite and knowledgeable on GMC vehicles. And Ricky was very Experienced with all the bells an Very impressed with the young salesman Jeremy. Very polite and knowledgeable on GMC vehicles. And Ricky was very Experienced with all the bells and whistles of our Yukon XL. More
Best Customer service in my life! Customer service is definately thing of the past in most companies. But definitely NOT here!!. Everyone I dealt with was a perfect representative o Customer service is definately thing of the past in most companies. But definitely NOT here!!. Everyone I dealt with was a perfect representative of what CUSTOMER SERVICE should be!!! That you for restoring my faith in customer service here in America.!! More
Excellence Excellent service as always. I have had the pleasure of dealing with Bentley for over thirty years and I have always been completely pleased. That is Excellent service as always. I have had the pleasure of dealing with Bentley for over thirty years and I have always been completely pleased. That is why I continue to return. More
Great transaction Drew James rocks. He was patient and focused on my desires without the typical salesman approach. His kind of service gave me a renewed sense of hope Drew James rocks. He was patient and focused on my desires without the typical salesman approach. His kind of service gave me a renewed sense of hope (that was formerly lost) at car dealerships. More
Oil change and update on dashboard correction Nice staff and finished in a timely matter. Love the email reminder that informs you of your appointment. Staff was also helpful about dashboard cor Nice staff and finished in a timely matter. Love the email reminder that informs you of your appointment. Staff was also helpful about dashboard correction More