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Bentley Buick GMC Cadillac

Huntsville, AL

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181 Reviews

2120 Drake Ave SW

Huntsville, AL

35805

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Showing 181 reviews

August 15, 2018

Repair of air conditioner on 2016 Acadia My car's air conditioner had quit working and I brought it in for service. It was discovered that the fan motor had broken. In spite of my car being s More

by DianahC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Acklin
Oct 03, 2018 -

Bentley Buick GMC Cadillac responded

Thank you for trusting us to fix your air conditioner! We hope to see you again int he future for other services. Have a good day.

July 31, 2018

Very good service! I was impressed by the entire operation. I recently purchase a truck and scheduled the appointment through the salesman from whom I purchased it. More

by GerryA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Wilhite
Oct 03, 2018 -

Bentley Buick GMC Cadillac responded

Hello! We do the best we can to ensure everything is done in a timely manner. We appreciate the patience and review. Take care!

July 08, 2018

Body Repair The service was excellent I really appreciate the updates and I was informed of the status until it was completed. It was also done and on the day/dat More

by Judson Huey Spano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Benson
Oct 03, 2018 -

Bentley Buick GMC Cadillac responded

Hi Judson. Thank you for your feedback! We try to do the best we can and are glad we were able to meet your expectations.

July 02, 2018

Transmission Service Everybody at the Bentley team (both Florence and Huntsville) are truly exceptional to deal with. I would highly recommend Bentley for all sales, servi More

by CBP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT
Oct 03, 2018 -

Bentley Buick GMC Cadillac responded

Thank you so much for the recommendation, we appreciate it!

July 02, 2018

dependable and reasonable as always. Never go any place other than Bentley for service. In fact, even though we were looking at a different brand replacement vehicle after a wreck that t More

by Sunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
Oct 03, 2018 -

Bentley Buick GMC Cadillac responded

Thank you for trusting us, it truly means a lot. Please let us know if you have any questions or concerns!

June 19, 2018

It was good Very impressed with the young salesman Jeremy. Very polite and knowledgeable on GMC vehicles. And Ricky was very Experienced with all the bells an More

by Harden0691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 03, 2018 -

Bentley Buick GMC Cadillac responded

Hello! We love our staff members and glad to know you were happy with them as well. We hope to see you soon!

June 11, 2018

Best Customer service in my life! Customer service is definately thing of the past in most companies. But definitely NOT here!!. Everyone I dealt with was a perfect representative o More

by Happy Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley
Oct 03, 2018 -

Bentley Buick GMC Cadillac responded

Hi there! We are thrilled to hear you had a good customer experience! Let us know if we can do anything else for you.

May 07, 2018

Excellence Excellent service as always. I have had the pleasure of dealing with Bentley for over thirty years and I have always been completely pleased. That is More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in the body shop and Scott Hendrix
May 29, 2018 -

Bentley Buick GMC Cadillac responded

Thank you Dee! For your business, and for the kind words.

May 01, 2018

Great transaction Drew James rocks. He was patient and focused on my desires without the typical salesman approach. His kind of service gave me a renewed sense of hope More

by Pawpaw01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew James
May 07, 2018 -

Bentley Buick GMC Cadillac responded

Thank you sir! We appreciate the review and look forward to serving you in the future.

April 23, 2018

Oil change and update on dashboard correction Nice staff and finished in a timely matter. Love the email reminder that informs you of your appointment. Staff was also helpful about dashboard cor More

by Fuzzell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None , Jim Phillips
May 07, 2018 -

Bentley Buick GMC Cadillac responded

Thank you for the kind words. We appreciate the review!

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