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Bentley Buick GMC Cadillac
Huntsville, AL
181 Reviews
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Showing 181 reviews
September 01, 2022
Kenneth LaPierre was great! Not your usual car salesman. No pressure. Just went to look at a truck we saw online and bought it. We got more for our trade than we expected. Kenn Not your usual car salesman. No pressure. Just went to look at a truck we saw online and bought it. We got more for our trade than we expected. Kenny was very friendly. Great customer service. All support personnel were very nice. Will recommend to others. More
by btrflymom83
Employees Worked With
Kenneth LaPierre
August 04, 2022
Brought my car in for oil change and tire rotation. Failed to return wheel lock socket. Left 5 voicemails… Called my sales person. Service advisor called and said the tech is sure he put it in the ca Failed to return wheel lock socket. Left 5 voicemails… Called my sales person. Service advisor called and said the tech is sure he put it in the car. Not in car. Said they would order new one… More
by ddc
Employees Worked With
Roy Kyska
June 04, 2022
Total pleasure working with Nicholas Chapman. His product knowledge is outstanding and the treatment was like buying from a super luxury dealership. Highly recommend him and the dealership. His product knowledge is outstanding and the treatment was like buying from a super luxury dealership. Highly recommend him and the dealership. More
by GMC@life
Employees Worked With
Nicholas Chapman
September 22, 2021
Very pleasant experience dealing with Geoff, my service advisor! Geoff was very helpful, and knowledgeable, and very professional, and I could not be more pleased. Got my Cadillac fixed quicker than expect advisor! Geoff was very helpful, and knowledgeable, and very professional, and I could not be more pleased. Got my Cadillac fixed quicker than expected. Service was accomplished in a competent and timely manner. Will bring my SUV in for any services needed! Thank you so much! More
by Ines Labra
Employees Worked With
Geoff Vosen
April 22, 2021
I PURCHASED A 2017 BUICK ENVISION WITH A LITTLE OVER I PURCHASED A 2017 BUICK ENVISION WITH A LITTLE OVER 6500 MILES ON IT IN OCTOBER OF 2020. THE MIRROR WAS BROKEN ON THE PASSENGER SIDE AND THE SALE I PURCHASED A 2017 BUICK ENVISION WITH A LITTLE OVER 6500 MILES ON IT IN OCTOBER OF 2020. THE MIRROR WAS BROKEN ON THE PASSENGER SIDE AND THE SALESMAN, KENNETH R. LAPIERRE, AND HIS BOSS ASSURED US THEY WOULD BRING US A MIRROR TO REPLACE THE BROKEN ONE AT NO COST - EVEN SAID THEY WOULD BRING IT OUT TO MY HOUSE TO INSTALL IT. MY MIRROR IS STILL BROKEN. WE HAVE MADE 2 TRIPS DOWN THERE AND THEY ALWAYS HAVE A EXCUSE OF SOME KIND AS TO WHY THEY HAVE BEEN UNABLE TO GET A REPLACEMENT MIRROR. IT ALSO HAS A "GAS SAVER" FEATURE THEY DID NOT TELL US ABOUT (FEELS LIKE IT IS GOING DEAD WHEN YOU STOP). WE INQUIRED ABOUT HAVING THAT FEATURE REMOVED AND THEY TELL US IT CANNOT BE REMOVED ON THE 2017 BUICKS. I AM VERY UPSET WITH THE DEALERSHIP AND WOULD NOT RECOMMEND THEM IF THIS IS THE WAY THEY TREAT THEIR OLDER CUSTOMERS. More
by Dan
Employees Worked With
Kenneth R. Lapierre/His boss/Service Manager
March 16, 2021
Las, thank you so much for the excellent customer service and the ease of making the purchase of the truck. Totally satisfied with the truck and looking forward to your ongoing customer support and satisfact and the ease of making the purchase of the truck. Totally satisfied with the truck and looking forward to your ongoing customer support and satisfaction. I want to also thank Alex Collazo for his knowledge and above and beyond attitude to make the purchase as painless as possible and to making sure the customers are getting the best possible deal. Thank you. I would highly recommend Bentley Buick GMC Cadillac for your next vehicle purchase. More
by Satisfied Customer
Employees Worked With
Laszio Gyorok Sales Associate, Alex Collazo, Finance Manager
October 24, 2020
Excellent service. Love my new Equinox! Exceptional Service and they worked quickly to get the sale done. Jeremy and Krystle were very friendly and accommodating. Customer_service_phone_number+1 833 Service and they worked quickly to get the sale done. Jeremy and Krystle were very friendly and accommodating. Customer_service_phone_number+1 833 7O4 O496 More
by maidenJason
Employees Worked With
Jim Phillips, Taylour Hone
January 02, 2020
Process to purchase was very time consuming ...had to come back 3 times to complete sale ...finance person didn’t want me to drive car home until he had a check in hand ..since I didn’t use their financ come back 3 times to complete sale ...finance person didn’t want me to drive car home until he had a check in hand ..since I didn’t use their financing More
by Darobinson
Employees Worked With
Jameez McKenzie
