Bentley Boston - Service Center

Rob treated me like a king! Very impressed with service department. Everyone made me feel welcome Very impressed with service department. Everyone made me feel welcome More

More than excellent service. More than excellent customer service. Every person I've dealt with makes me feel like family (even better). You will not be disappointed at all. More than excellent customer service. Every person I've dealt with makes me feel like family (even better). You will not be disappointed at all. More

Quick response for service, and easy pick up and delivery. Got the vehicle back in just 3 days, and the service was impeccable! Highly recommend. delivery. Got the vehicle back in just 3 days, and the service was impeccable! Highly recommend. More

Very pleasant and friendly dealership and knowledgeable Andrew took his time to explained the carbon detail to me Andrew took his time to explained the carbon detail to me More

Andrew is simply wonderful. Very professional and extremely knowledgeable. The dealership as a whole is amazing. Very professional and extremely knowledgeable. The dealership as a whole is amazing. More

The people are great at this dealership, Andrew was incredible, I have had the pleasure of owning Bentleys since 2003 and have never had the personalized service that I received from Andrew! incredible, I have had the pleasure of owning Bentleys since 2003 and have never had the personalized service that I received from Andrew! More

Kept me updated On parts Very satisfied Very accessible when calling Overall a very good experience Thank You accessible when calling Overall a very good experience Thank You More

Raymond ,was extremely helpful , ,professional and. Very knowledgeable about the specific problem I had, and went out of his way to make sure I was happy with the service I received ! I will absolutel Very knowledgeable about the specific problem I had, and went out of his way to make sure I was happy with the service I received ! I will absolutely buy my next Bentley at Bentley Boston! More

Excellent communication and service for both my GTC and Bentayga I’ve relied on them for many years Bentayga I’ve relied on them for many years More

Not sure why it's called luxury service. Other than the luxury bill the service doesn't even come close to a regular service center. Unless you don't care about how much you spend you more than welcome to luxury bill the service doesn't even come close to a regular service center. Unless you don't care about how much you spend you more than welcome to visit the place. The service that I got was very minimal. I went in for a break and oil service for my 2018 Alfa Romeo stelvio for the first time just to see what the luxury service was about. When you get there there is no sense of direction for where the service office is. After you find your self they get the keys and point you to the waiting area where there is prettymuch a coffee machine (far better choices in a midas or jeffylube). At least in Jeffy lube they give a estimate and let's what they will be working on before they start any work. An hour or so later the service guy comes over don't know his name or anyone else over there as it was deemed necessary for the luxury service they are providing. And who he offered the guy before me a loner car because his car wash was getting delayed for an hour. Then another half an hour later he comes to me and qoutes me the break service for $3000 which doesn't include the work they did today ($500). At first I said ok and asked him how long will it take he said it might take out 3 to 4 hrs t because I have to be work by in couple of overs. Then he went back and said he found another tech and they will be able to get the work done in 3 hrs . I was hoping he would offer me a loaner or apologies for the wait as I have been there for 2 hrs already. But since there was nothing else being offered told to cancel the break service and I will pay for what is done. He said it's fine and he will be back soon with the bill. 45 minutes later I had to go find him in his office as I was getting close to 3 hrs there waiting for a oil service which cost me 500$ . Is this what luxury service is? More