Bentley Boston

WHAT A PLACE TO VISIT!I could have not chosen a better WHAT A PLACE TO VISIT! I could have not chosen a better dealership to purchase my vehicle from. I really appreciated the exceptionally welcoming st WHAT A PLACE TO VISIT! I could have not chosen a better dealership to purchase my vehicle from. I really appreciated the exceptionally welcoming staff at Bentley Boston!! They are absolutely wonderful when it comes to steering you in the right direction whether it is for sales or service! They are transparent, honest and upfront. They didn't jerk me around or make assumptions about me, which I have experienced elsewhere. They have outstanding vehicle specialist who are very knowledgeable of their vehicles. They took the time to explain and answer all of my questions, I did not feel rushed which was nice. They also gave me great future recommendations. All in all, finding such a quality experience is rare nowadays. Be sure to visit if you are in the market. It was definitely worth it! More

Amazing Inquired through Bentley website on a used Huracan and was shocked with a quick response from Mason. He answered the question's I was looking for (win Inquired through Bentley website on a used Huracan and was shocked with a quick response from Mason. He answered the question's I was looking for (window sticker and additional photo's of the front bumper). Came down and the vehicle was stunning worked the deal and can't help but smile every time I drive it. Great staff and looking forward to future deal's with them. More

Unfortunate experience Worst customer service experience we have ever had at Bentley of Boston. Admittedly bought one of the cheapest cars on their lot. Maybe if purchasing Worst customer service experience we have ever had at Bentley of Boston. Admittedly bought one of the cheapest cars on their lot. Maybe if purchasing a 6+ figure car you will have a better experience. Our concerns have been returned with rude and disrespectful comments about all the ways we are wrong. When we first reached out we were asking for nothing, just to touch base with Giovanni Tosti to share our experience. To keep it short on the long list of disgraceful customer service, Bentley of Boston did not repair damage to the front Bumper as promised in the purchase and sales agreement, documented by before pictures and how the car was delivered to us. The car was also sold to us with no air-conditioning and ventilated seats not working, of which now we will have to take on the expense of on our "new" car that PASSED their mechanic's inspection according to Rob Morris. Take your business elsewhere. Unfortunately for us they had the exact vehicle we were looking for, or we would never have made it past the first phone call. Disgraceful for the customer service they claim to have & the caliber of dealership they claim to be, as noted in the low ratings on this website. More

Excellent experience The staff at Bentley Boston was very professional and helpful. Would definitely recommend to anyone looking for a new Bentley or Rolls-Royce. Fantas The staff at Bentley Boston was very professional and helpful. Would definitely recommend to anyone looking for a new Bentley or Rolls-Royce. Fantastic vehicle selection. More

Stolen from Service Invoice! Bentley Boston hauls up our Bentley FS to Wayland for services. Meanwhile, our 14 year old son is fatally killed in a UTV accident that had been Bentley Boston hauls up our Bentley FS to Wayland for services. Meanwhile, our 14 year old son is fatally killed in a UTV accident that had been dropped off by a neighbor. We spend the next series of months in greif counseling, visiting with organ donor recipients & managing our remaining children. We contact service...speak with service manager Jose G. & he states "don't worry we can just store it here for you until things wind down". Call to arrange pick up from service and am told Jose G. no longer works here & your Bentley was placed on a mechanics lean with storage charges and auctioned off at 1/4 of its value!!! No notice, no call, no email...Gone! Best yet...all of your personal belongings including vanity plates, grille badge, Dunhill umbrella, etc are gone too! Never would recommend for service - as if losing a child was not enough. More