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Bentley Boston

Wayland, MA

Overview
Employees
Reviews
Vehicles
4.6
49 Reviews
Your experience at Herb Chambers Bentley Boston is unique and unlike any other dealership because our clients are as unique as every vehicle that we sell. Our Sales & Service team will take the time to listen to our clients and access their needs, ensuring only the greatest experience for you. In an industry filled with distrust, we stand to be the antithesis and strive to create a relationship built on the foundation of trust, ensuring your peace of mind. For it is not until you are completely satisfied that we are. Our commitment to you is one based on gratitude for choosing to do business with us. As such you can rest easy knowing that when it comes time to purchase, finance, lease or to perform maintenance on your vehicle, we have hired and trained only the best and highly trained professionals.
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533 Boston Post Rd Rt 20

Wayland, MA

01778

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Showing 49 reviews

August 11, 2023

Excellent service during my recent purchase. Communication was clear, concise and informative. Car was impeccable at pickup. Thanks to Erin, Dmitriy and Theresa for their expertise. More

by Michael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dmitriy Primerov
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Aug 14, 2023 -

Bentley Boston responded

Hey Michael, we're happy to hear that Erin, Dmitriy, and Theresa provided excellent service during your recent purchase at Bentley Boston. Thanks for the positive feedback! Enjoy your new ride!

July 22, 2023

Ray did a great job with my Bentley convertible. It had a problem with the top not functioning and he fixed it with minimal cost by rebuilding the sensor. These guys do a great job and bend over b More

by pflashner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hannafin, Andrew Fenno
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Jul 24, 2023 -

Bentley Boston responded

Thank you for the great review! We're glad to hear that Ray provided excellent service and resolved the issue with your Bentley convertible. We appreciate your kind words and will be sure to pass them along. Drive safely, and we hope to see you again at Bentley Boston!

June 23, 2023

Rob treated me like a king! Very impressed with service department. Everyone made me feel welcome More

by David
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rob Hannafin
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Jun 23, 2023 -

Bentley Boston responded

We're so happy to hear that Rob made your visit to our service department such a memorable experience, David! Thank you for choosing Bentley Boston!

June 10, 2023

Transaction and service was effortless. Looking forward to future transactions. Delivery service was top notch. More

by wwm3@me.com
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dominic Warrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Bentley Boston responded

We're thrilled to hear that you had a smooth experience with our team here at Bentley Boston! We appreciate your support and look forward to working with you again in the future!

June 09, 2023

More than excellent service. More than excellent customer service. Every person I've dealt with makes me feel like family (even better). You will not be disappointed at all. More

by johnnydesmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fenno
Report | Print
Jun 12, 2023 -

Bentley Boston responded

Johnny, thank you so much for sharing this wonderful feedback about our Bentley Boston team! Your satisfaction is our top priority and we appreciate your kind words about our excellent service and customer care. Thank you for choosing us and please don't hesitate to reach out if we can be of assistance again in the future!

May 22, 2023

Quick response for service, and easy pick up and delivery. Got the vehicle back in just 3 days, and the service was impeccable! Highly recommend. More

by moxielady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, delivery driver
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May 24, 2023 -

Bentley Boston responded

We're delighted to hear that your recent service at Bentley Boston was quick and easy! We take pride in providing impeccable service, and we're thrilled that you had a great experience. Thank you for taking the time to share your feedback.

April 12, 2023

Bill went above and beyond to make sure that I was happy with my purchase. The transaction could not have been easier. He even went out of his way (twice) just to get things done. Thanks again Bill! More

by Tycapecod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Germano
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Apr 14, 2023 -

Bentley Boston responded

Thank you for sharing this kind review with us! We're happy to hear Bill went above & beyond to assist you with your purchase and we hope you enjoy your new vehicle. Please don't hesitate to reach out if our Bentley Boston team can be of service again in the future!

March 24, 2023

Very pleasant and friendly dealership and knowledgeable Andrew took his time to explained the carbon detail to me More

by Tarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hannafin, Andrew Fenno
Report | Print
Mar 24, 2023 -

Bentley Boston responded

Thank you for your review, Tarah! Andrew and our team look forward to seeing you next time at Bentley Boston!

March 21, 2023

Andrew is simply wonderful. Very professional and extremely knowledgeable. The dealership as a whole is amazing. More

by Prince Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fenno
Report | Print
Mar 23, 2023 -

Bentley Boston responded

We're so happy to hear it! Thank you for rating Bentley Boston five stars!

October 07, 2022

Connor Gorman gave me first class service from start to finish. He made everything seamless from the signing of documents to the delivery of my Mini Cooper . Extremely communicative with me and responded t More

by Sarah Doracaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Gorman
Report | Print
Oct 07, 2022 -

Bentley Boston responded

Sarah, thank you so much for the wonderful feedback! We're happy to hear Connor worked hard to make your experience with us a great one and we'll be sure to pass along these kind comments to him. Thanks for choosing Bentley Boston and please don't hesitate to reach out if we can be of service to you again in the future!

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