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Benson Ford Inc
Easley, SC
498 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online at www.bensonford.net for more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 498 reviews
March 06, 2025
I live out of state and was looking to buy a vehicle from Benson. Asked for a walk around video and some pics. I found a few defects that I requested be corrected before signing any paperwork. They blamed Fo Benson. Asked for a walk around video and some pics. I found a few defects that I requested be corrected before signing any paperwork. They blamed Ford's quality and other people who test drive the vehicle. They even tried to hide the defects when sending additional pics. The sales manager then made the decision to not correct those issues and put the vehicle back on the lot for sale. Really crappy way to treat a first time customer. Not sure how you sell cars this way. More
by milmic3645
Employees Worked With
Sales Manager
March 03, 2025
Benson Ford id great! I wanted to surprise my husband who wanted a certain Explore. I called Harry Fisher, as I have stayed in conte t with him over a year, and he gave m I wanted to surprise my husband who wanted a certain Explore. I called Harry Fisher, as I have stayed in conte t with him over a year, and he gave me a couple of options. One was exactly what my husband wanted. We went down after several calls and Harry had everything ready, plus a backup just incase. Harry is extremely thorough and explains everything. If he doesn’t know he will find out. We also worked with Lisa to get help on my computer. She was also very friendly and helpful. Needless to say we drove home with what we wanted. Benson Ford treats you like family not just a customer. We are very happy to have worked with Harry and Lisa. Love being apart of the Benson Ford family. More
by conniemeruccimk
March 02, 2025
We had a great experience dealing with Cornelius Hill and purchased a 24 Maverick Lariat Hybrid. Cornelius was very professional and answered all of our questions. I would highly recommend him. purchased a 24 Maverick Lariat Hybrid. Cornelius was very professional and answered all of our questions. I would highly recommend him. More
by Bob
February 24, 2025
Had a wonderful experience at Benson Ford. Harry was awesome, patient and made our buying experience easy. Harry responded quickly to our inquiries about a vehicle I found while shopping on li Harry was awesome, patient and made our buying experience easy. Harry responded quickly to our inquiries about a vehicle I found while shopping on line and worked with us answering numerous questions about the vehicle before we came into the showroom. His no pressure approach made us comfortable and allowed us time to make the important decisions around buying a specific vehicle for our business needs. More
by athomas
Employees Worked With
January 20, 2025
We had the best experience at Benson Ford in Easley, SC! We found an SUV online that looked great and sent in a website submission. Lisa Jo Swain got right back to us and was super friendly. When we went on We found an SUV online that looked great and sent in a website submission. Lisa Jo Swain got right back to us and was super friendly. When we went onto the lot, Martin Frier met us immediately and gave us such a great experience. He's fantastic! We didn't feel pressured or rushed at all, and purchased the SUV we'd been looking at. We love it! Jacob Kent was also very thorough as he walked us through the financing process. We definitely recommend Benson Ford in Easley to others! More
by MountainMama
January 02, 2025
Stopped by the dealership on a whim during a weekend trip. Cornelius was courteous and knowledgeable during the test drive. Lisa Jo and the rest of the Benson staff was quick to assist with what later e trip. Cornelius was courteous and knowledgeable during the test drive. Lisa Jo and the rest of the Benson staff was quick to assist with what later ended up being an online vehicle purchase & delivery. Thanks for your help. More
by Wlsmith
December 25, 2024
Lisa Jo was very responsive and very easy to deal with! Kyler was knowledgeable and helped as the sales person! Kyler was knowledgeable and helped as the sales person! More
by michael
December 23, 2024
To begin, Scott has been a great communicator, very professional, and courteous. I've tried being open, professional, and respectful of the service advisors and managers time. But with everything that professional, and courteous. I've tried being open, professional, and respectful of the service advisors and managers time. But with everything that has gone on with our 2020 Explorer, I hope no one else goes through what we have with Benson Ford. 1st Service Call (11/26/2024): Called Benson regarding many system fault messages that were related to the AWD system. Our car was still in it's warranty period with 59,742 miles. I mentioned that when messing with/pulling on the connector for the AWD module, I was able to get the lights to go away but they came back a day later. On the first visit they diagnosed two codes (P0562 and P166E) in the AWD module, they claim they tested everything with the module and said there was nothing wrong so they went to address another voltage issue with an actuator with the transfer case. Covered under warranty, no big deal and off we went in 2 days. 2nd Service Call: (12/7/24) My wife called me in Anderson that all the lights came back on when she was leaving the store. This was at 1:09PM. She sent me pictures of the alarms and the mileage (59,977.9 miles). I then called Benson at 1:10PM and discussed with Scott and he said to bring it right in. My wife departed from Anderson, to my kid's school, to the dealer which put us 29 miles over warranty (60,029 miles). Upon arriving to the dealer, I was asked if it was over (I discussed over the phone if we drive the car to the dealer from where my wife was, it would be over) and I said yes, 29 miles. I was given a concerned look like this won't be covered under the warranty that I brought it in under. A day passes by and I was notified that our car would need an updated axle set and would NOT be covered under the warranty. I discussed that it was the same lights but I was told it was different codes. With no options and no offer of a rental car, I told them to proceed and I'll eat the cost. After picking up the car, I noticed the first code from the first visit was present again ( P0562) but was not addressed (again). I then noticed that I had there were notes about the AWD module having internal faults and a software update was released for it. When this software was installed, it then threw two new codes which led to the required axle work. Scott did help me out by giving me his internal labor rate and said to try and talk to Ford customer service regarding the warranty. 3rd Service Visit: (12/19/2024) Wife was leaving for work in the morning and called and said all of her lights came back on again. Frustrated, I called Scott right away and said it needs to go back. I got the car back the next morning and at the end of the day Scott called me and said with all of the headaches, the manager decided this one was on the house. After receiving the service report, I noticed P0562 was back AGAIN along with "MANY NETWORK DTCS" but no specific ones? The fix this time? Replace the module. The very firs thing I called about because of that plug. P0562 was on ALL 3 reports but was dismissed because the battery voltage was good? Notes about internal faults, software updates, voltage issues going to actuator, etc. Was this the fix the entire time? The tech then wrote that this DTC (P0562) didn't show for 400 miles. It was there on the 1st, 2nd, and 3rd service visit so that was a lie. I've tried reaching out to the manager three times now, talked to Scott and another advisor, but I cannot get anyone to discuss this with me. I was denied warranty the 2nd visit for being 29 miles over but I had the same DTC as the first visit. Then it was on the house the 3rd time because of the headaches? But the 3rd visit addressed the module which was the main concern on my call. Since I cannot get anyone to discuss this with me, I will be working with my bank here shortly to pursue a chargeback since in the 2nd report, the car came in with the same DTC P0562,was denied warranty, software was updated, caused two new codes More
by austincwilbanks
Employees Worked With
Scott (attempted to talk to manager)
December 21, 2024
Great staff, easy and quick to work with. Would recommend them to anyone looking for a Ford Would recommend them to anyone looking for a Ford More
by Mikey12
December 08, 2024
We bought our vehicle basically online from Benson Ford, and Harry F. was phenomenal with our experience. We’re from Minnesota. They always kept us in the loop and making sure that our new vehicle was exact and Harry F. was phenomenal with our experience. We’re from Minnesota. They always kept us in the loop and making sure that our new vehicle was exactly what we expected. Taking extra time, extra pictures and more details as we weren’t able to make the trip to South Carolina. The customer service is second to none. We felt taken care of with Benson and would highly recommend them for your next buying experience. More
by mitdog7
