
Benny Boyd Lampasas
Lampasas, TX
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Terrible If I could give less than one star I would. Absolutely horrible service. I bought a 2016 Dodge Journey Crossroad 3 months ago, which has now been in t If I could give less than one star I would. Absolutely horrible service. I bought a 2016 Dodge Journey Crossroad 3 months ago, which has now been in their shop 3 times. Literally shuts off in the middle of street and they said the put "800 miles on it" and it didn't do it for them. My car has now shut off on me in the middle of the road 4 times. They refuse to help us in any way, even if it was just helping us to trade it in for another vehicle. This dealership had such good reviews that we thought it would be the perfect place to purchase from. it's pretty bad when you buy a BRAND new vehicle and it is at their shop more than you drive it. They've completely washed their hands of our issue and turned us over to Dodge, whom is also unwilling to help us since Benny Boyd has stated there is nothing wrong with it. Let's not forget 2 weeks after having it, it was already back in their shop because the transmission sensor didn't work so my car wouldn't shift past first gear. I expected more from a company with 4.1 out out of 5 stars. Definitely will not give them my service EVER again. Beware if you think they care about their customers. More
Great Integrity After Benny Boyd made a mistake in quoting me a lower price than what they should have, they honored the price point for the final sale. They also ma After Benny Boyd made a mistake in quoting me a lower price than what they should have, they honored the price point for the final sale. They also made the effort to bring the truck to me from across the state and even offered to deliver it to my home. They did stick true to their belief in integrity. More
Great buying experience with Mike Thank you for the smooth transaction and great customer service! Came in to buy a used car and bought a new Dodge Journey. Mike was great and very Pro Thank you for the smooth transaction and great customer service! Came in to buy a used car and bought a new Dodge Journey. Mike was great and very Professional and got me into the car I wanted. Thanks again! More
Service Department Thank you for taking care of me. The recent loss of my husband meant taking care of maintenance on my car shifted to my responsibility. YIKES! I qui Thank you for taking care of me. The recent loss of my husband meant taking care of maintenance on my car shifted to my responsibility. YIKES! I quickly passed this task on to Benny Boyd's Service Department! What a relief! Service on my car is handled from here on out!!! Many thanks to all involved, your kindness is appreciated. Deb Roberts More
my experience here was highly exceptional Do we was really helpful and straightforward loved his customer service I would highly recommend him helping with anyone's purchase, would definitely Do we was really helpful and straightforward loved his customer service I would highly recommend him helping with anyone's purchase, would definitely purchase again from Benny boy in the future More
great people there great people fast friendly and even with a low credit score they got me approved for a 2016 dodge dart in my price range. Go see them there great people fast friendly and even with a low credit score they got me approved for a 2016 dodge dart in my price range. Go see them More
Very helpful and friendly. Always very friendly and helpful. Quick in and out service. Kept me informed on service and time. Always willing to answer questions even if it is abo Always very friendly and helpful. Quick in and out service. Kept me informed on service and time. Always willing to answer questions even if it is about another vehicles issues. More
Vehicle trade in Awesome service, sales and finance departments friendly and willing to negotiate to place customers in vehicles! Have purchased multiple vehicles from Awesome service, sales and finance departments friendly and willing to negotiate to place customers in vehicles! Have purchased multiple vehicles from this dealership, and will continue to do so! More
Grest service The service staff was very friendly, and the price was competitive with other service centers. They did not hassle you for additional work which I gr The service staff was very friendly, and the price was competitive with other service centers. They did not hassle you for additional work which I greatly appreciate. More
Service team The service team was awesome. I was late for my appointment and the still got me in and out quickly. Very friendly and courteous!!! I had a concern an The service team was awesome. I was late for my appointment and the still got me in and out quickly. Very friendly and courteous!!! I had a concern and they did research to make sure nothing was wrong. More