Bennett Toyota of Lebanon - Service Center
Lebanon, PA
231 Reviews of Bennett Toyota of Lebanon - Service Center
Service department needs to improve. The past few times in for service work Maura doesn't communicate basically calls you a lair. I will not deal with her again. Friends told me to go to The past few times in for service work Maura doesn't communicate basically calls you a lair. I will not deal with her again. Friends told me to go to Trevor. My radio went out of my truck, took 2 months to get replaced. Maura said it was ordered, after a month not hearing anything, I called left a message. Service manger returned my call, not Maura saying radio should be here that day, vendor truck hasn't showed up yet. Then got a call was back ordered. I thought that was very suspicious since I never was in contact with service manger. It took another month for radio to be replaced. I called other dealership parts department they told it takes about a month to replacement radio to come in. Other service department wouldn't work on my truck due to open warranty claim. The sale department is great to work with but service been nothing but problems and hassles. More
All the Bennett employees I inteacted with or saw were very courteous and helpful. The waiting area is fantastic - clean, well kept and lots of nice amenities. very courteous and helpful. The waiting area is fantastic - clean, well kept and lots of nice amenities. More
I was given the runaround with my warranty claim by the service manager (not Noe, he was helpful). The oil leak that was existing on my car was not fixed. service manager (not Noe, he was helpful). The oil leak that was existing on my car was not fixed. More
Trevor kept me informed and was very clear with information throughout my experience at the dealership. information throughout my experience at the dealership. More
They did a pretty good job. . im ver thankful for there services.. they also explain everything of what they did in my car.. jus want to thanks them again for everything… . im ver thankful for there services.. they also explain everything of what they did in my car.. jus want to thanks them again for everything… More
Muy bueno y rápido y muy cordial y atención al cliente muy buena lo recomiendo muy buena lo recomiendo More
Adaptable Attentive Caring Collaborative Communicator s Efficient Family Flexible Focused Friendly Integrity Positive Safe Sensible Welcoming s Efficient Family Flexible Focused Friendly Integrity Positive Safe Sensible Welcoming More