Bennett Toyota of Allentown | Page 182

Amazing customer service from Sean Karkoska from the begging to the end was extremely helpful. Continued to check up on me even after the sale was complete and walked me throughout the whole process. begging to the end was extremely helpful. Continued to check up on me even after the sale was complete and walked me throughout the whole process. I would also like to thank Rob who I believe was the sales manager. He was very helpful also and worked very well with me. I would like to thank both of them for their amazing customer service skills they provided me. More

Great customer sevice. No pushing to purchase a car. Kevin was great to deal with, he helped work out financial options from start to finish for my wife and I. Rob was able to give us a price we could a Kevin was great to deal with, he helped work out financial options from start to finish for my wife and I. Rob was able to give us a price we could afford and excellent value for our trade. At the end of the day there is no better dealer than Bennett, they got us a price no one else could, their customer service was above and beyond my expectations. More

We are new customers to Bennett Toyota, we were extremely happy with our sales experience. Andrew Perez was our salesman. We met him in December via your website. We were looking a new Toyota Tacoma, there happy with our sales experience. Andrew Perez was our salesman. We met him in December via your website. We were looking a new Toyota Tacoma, there were few special things that we were looking for. Andrew went out of his way to search and try to locate the Tacoma that we wanted, he was not able to, so he ordered exactly what we wanted. Andrew stayed in close contact with us, on the progress of our entire order process . When the truck was in transit, he would give us updates. When truck came in this past week, everything went so smoothly. It was the best auto purchase experience ever. The price and the interest rate was definitely the key factors. Everyone from Bennett, was extremely helpful and courteous. Andrew met us at the dealership on his day off, because that was the day that Randy could get off work that week. The entire process was exceptional, we have been telling everyone about Bennett Toyota, it was definitely worth the 3 hour drive, and we will be return customers. The paperwork was almost complete when we arrived, I gave Andrew all of our information in December. We just had to sign a few documents with the Finance Manager, he was very nice. He went over all the the extended warranty information. The truck looked amazing, it was inside (in the warm showroom) for us to examine, prior to pickup. Andrew took his time, he went over the entire truck, showed us all the accessories, and even parred Randy's phone to the truck. He put our new license plate on, and even called our insurance company to update our policy to our new truck, and printed our new insurance card. We were so impressed. Andrew gave us his business card, said if we had any questions, please call him. Bennett Toyota is definitely a 5 STAR dealership, and Andrew Perez is definitely a 5 STAR Salesperson. "CUSTOMER SERVICE AT ITS FINEST" Thank you for the wonderful experience of buying our new Toyota ! More

My wife and I stopped in to check out a Rav4 and a Venza. We were out on our first day of car shopping and wanted to get into as many cars as possible, and had no intention of purchasing that day (this was o We were out on our first day of car shopping and wanted to get into as many cars as possible, and had no intention of purchasing that day (this was only the 2nd dealership we stopped at), but we fell in love with the Venza. Our sales agent Sean Karkoska was very knowledgeable about both vehicles and allowed us to take a nice long test drive where my wife and I both could drive the vehicles on city streets and the highway. Honestly, at first Sean's age threw a curve ball at me, I was unsure of dealing with a "kid", but his attitude, professionalism and honesty quickly won my wife and I over, and we felt very comfortable with him. Sean showed us the tools on the Toyota website that allow for side by side comparisons of the vehicles we test drove and the competition. Knowing that the Venza was actually out of our price range, I asked about incentives and Sean did a fantastic job of breaking down the current offers and also was able to show me potential payments. We ended up purchasing a 2013 Venza and the entire team at Bennett Toyota worked exceptionally hard to get us the best financing and get to a payment My wife and I felt comfortable with. We were given a fair price for our trade in and I believe we received an excellent deal on our new car!!! I will definitely be a repeat customer, and will recommend Bennett Toyota, and especially Sean, to anyone I know looking for a car. More

Purchased a 2010 Jeep Wrangler with snow plow. No hard Purchased a 2010 Jeep Wrangler with snow plow. No hard sell, just great professional assistance and support. Took a test drive, worked with Jeff, an Purchased a 2010 Jeep Wrangler with snow plow. No hard sell, just great professional assistance and support. Took a test drive, worked with Jeff, and agreed to a fair price. Vehicle was prep'd for delivery while paper work was completed. Financed through Bennett, and they matched my best loan rate. Excellent overall experience. Drove it home same day. Highly recommended! More

Came in to purchase a car, due to an accident that left me without one. Sean assisted you, he was patient with me wobbling due to my back injury. He showed us the car we came in to see (Camry XLE used). me without one. Sean assisted you, he was patient with me wobbling due to my back injury. He showed us the car we came in to see (Camry XLE used). Although nice it was a much nicer car than what I was used to driving. He then recommended I test drive a Corolla and was more comfortable with the smaller car as expected because my other car was also a Corolla. I decided to buy the 2014 Corolla LE Premium. I love my new car and cannot with to drive it. Janet Allen-Green More

I have been coming to Bennett now for 2 years. Let me begin by saying that even though I had owned a Scion, it was with another dealer. After a bad reception of routine service and maintenance, I have st begin by saying that even though I had owned a Scion, it was with another dealer. After a bad reception of routine service and maintenance, I have stayed committed to Bennett's outstanding customer service. This was confirmed last evening when I traded in my Scion for another and I absolutely love it. Thanks Bennett and staff for being warm and welcoming. More

excellent experience, Chris Rice has a lot of patience putting up with me and my husband. took home my Rav4 the same night!! very professional and efficient with doing their work and he explained everythi putting up with me and my husband. took home my Rav4 the same night!! very professional and efficient with doing their work and he explained everything I needed to know about my new car. Thank you...no stress at all with this car buying experience. Even Frank was fast and efficient too. Will definitely recommend Bennett Toyota!! More

I have never dealt with Bennett Toyota before. When I arrived at the dealership I was able to view the cars that I wanted to see without any salesman hassling me. I then went into the dealership and enco arrived at the dealership I was able to view the cars that I wanted to see without any salesman hassling me. I then went into the dealership and encountered a nice lady at the reception desk. She asked me if I needed any help and I said "yes, I was interested in talking to a salesman about a car on the lot". She then introduced me to Marcos Rivera. He was a very genuine, courteous, professional person. He answered all the questions I had and made me feel at home and his answers were all honest. He even showed me the car fax which declared all his answers as being honest. He knew how to treat me right. He demonstrated every aspect of the car I was interested in and then more. I was hooked on the SUV the minute I saw it, but now he had my complete attention and I wanted to show it to my wife for her approval. When we both came back to the dealership approx. three hours later, Marcos was available without having to hunt him down or wait for other customers to be done with him. He was prepared for us and was able to demonstrate the car to my wife and allowed us to test drive the SUV , asap. He informed me of what information I needed ahead of time, so the formal paperwork and preparations would go quickly and efficiently. Everything went very well and quick and before you know it, we were driving off the lot with a Great SUV at a Great price, with Great customer service and feeling appreciated. I thank you very much for that. I will definitely refer my friends and talk about the great service I was given to everyone. satisfied customer. More

I went into Bennett Toyota just looking to start my car buying process at 6:30pm. I was not sure exactly what I had wanted or what was even on the lot. I had walked in and was approached by Sean. I had tol buying process at 6:30pm. I was not sure exactly what I had wanted or what was even on the lot. I had walked in and was approached by Sean. I had told him that I was looking for a used car and had no idea of what I wanted. Sean had showed me what they had to offer me and asked if I may be interested in any. We went into further looking into the Mazda 3 that had caught my eye. We had taken it for a test drive and I really liked it. So we went inside and started filling out the paperwork and get everything started. By 9:30 I had left the lot with the car. I really appreciated how Sean handled the whole buying process. He was very helpful in any questions I had. I would definitely refer Bennette Toyota as a business, and Sean personally as the salesman to anyone. More