Bennett Toyota of Allentown

Visit to Bennett I had a pleasant experience at the dealership on April 18, 2014, Alex and Nardo were very professional and knowledgeable. I ended up buying at anothe I had a pleasant experience at the dealership on April 18, 2014, Alex and Nardo were very professional and knowledgeable. I ended up buying at another dealer simply because they had the exact vehicle I was looking for. Still, the professionalism at Bennett was very high. I will look to them in my future car buying. More

Excellence Customer Service Great job to Marcos Rivera that help me in every way to meet my car needs. I love my new 2014 Toyota Sienna and my kids enjoy it. Keep up the good job Great job to Marcos Rivera that help me in every way to meet my car needs. I love my new 2014 Toyota Sienna and my kids enjoy it. Keep up the good job in assisting customers like me . 100% satisfied Thanks More

Service above and beyond I was recently in an accident and can't drive because of my neck brace. I needed a new car and Marcos was extremely helpful in getting a great deal. W I was recently in an accident and can't drive because of my neck brace. I needed a new car and Marcos was extremely helpful in getting a great deal. Was the deal was done he took the next step which I greatly appreciate. He personaly drove the car back to my house and p[arked it in the driveway for me. Great service and a sales man who truly cars about his clients. More

New Tacoma Marcos was very helpful, eager to please, and knowledgeable of his product and that of the competitors. My wife and I were very satisfied with his eff Marcos was very helpful, eager to please, and knowledgeable of his product and that of the competitors. My wife and I were very satisfied with his efforts and would definitely recommend him to friends and family. More

New Purchase Willie was very courteous polite, & patient. He's been a car salesman for over 14 years and it definitely showed in the knowledge he has about not onl Willie was very courteous polite, & patient. He's been a car salesman for over 14 years and it definitely showed in the knowledge he has about not only the Toyota brand cars, but their competitors' cars as well (Hyundai, Honda, Ford, etc). He answered all of my questions, which enabled me to decide which car would be best for me. He worked with me on the price of the Toyota Camry LE Sedan and I drove it home the same day. I'd recommend him as the go-to salesman for anybody looking for a Toyota brand car. More

Buying a new car at Bennett Toyota I went to the dealership and within three hours drove away in a brand new truck. Jeff was very knowledgeable, welcoming, and was able to answer my que I went to the dealership and within three hours drove away in a brand new truck. Jeff was very knowledgeable, welcoming, and was able to answer my questions immediately. I took a test drive, filled out the paperwork,and the techs went over the car all in three hours. I felt comfortable and was never pressured into anything. Overall I will recommend anyone looking to buy a Toyota product to come to Bennett. More

Very distinct post sale experience For those of you who are reading this, I am not paid at all by Bennett Toyota or affiliated with them in any way except by being a purchaser of a new For those of you who are reading this, I am not paid at all by Bennett Toyota or affiliated with them in any way except by being a purchaser of a new vehicle from their dealership. My experience started with Lorry Crohan via the internet "price quote" website. Lorry was very professional and answered all of my questions. In the end, Lorry was able to provide a price I could not pass up. The ball was then passed on to Kevin Gruver who handled all of my questions. Even though the car that I was interested in was not on the lot itself (it was at a car show), Kevin took my wife and I to the car show in a close equivalency vehicle (Toyota Avalon Hybrid Touring). On the way back, he also let me drive the vehicle back which was a nice 10-15 minute drive. After returning, Kevin was able to work with my rather unique circumstances. He said that their sales manager has probably heard all of the situations but mine was still a new one to him. In the end, I was able to conclude my deal with Bennett Toyota with the help of Kevin. He was never pushy in any way and considerate to my needs. Kevin also provided me with his mobile number and let me know to contact him if I had any questions (via text or calling). I did take him up on this offer and he did not hesitate to respond (he would always pickup on my first attempt in calling). He was always very responsive. So you're probably thinking to yourself that this may seem like all of the other reviews that are on this site. This is where the differentiating factors were noticed by me. Like you, I would think that most sales managers would have a very hands off approach once the sale is completed. I especially did not expect to see much of Kevin after being handed off to the finance officer and the keys being provided. Kevin did NOT abandon me after the sale was completed. Even after the keys were in my hand, he offered to show me the capabilities of the vehicle. He spent additional time that he was not obligated to in any way to ensure that I understood the car's functions inside and out. This unique experience did not end once I left the lot. I had absolutely no further expectations but Kevin called several times after I had brought the car home to see if there's any questions that he could answer and to ask about my car experience. Kevin e was genuinely interested in ensuring that I was truly happy with my new purchase and asked me to let him know if there's anything else that he could do in the future (near or distant). I highly recommend working with Bennett Toyota and more specifically, Lorry and Kevin for your future purchase. It's unlikely that my experience with Bennett Toyota will end here. While I'm not in the market for my next vehicle in the short term, they have certainly earned my trust and I would certainly consider working with them at top of my list for purchasing my next vehicle. More

Frustrating Experience Went to purchase used car and drove 2 hours to Bennett Toyota. Pre-negotiated deal price over phone so I just needed a test drive. Car was missing aft Went to purchase used car and drove 2 hours to Bennett Toyota. Pre-negotiated deal price over phone so I just needed a test drive. Car was missing after-market navigation system contrary to web advertisement and salesperson description. I still wanted to purchase car but asked for some kind of discount due to missing nav. Sales manager not only denies that sales rep ever stated car had nav, but then goes on to say that I shouldn't have relied on web advertisement as they frequently contain errors. Great dealership...Misrepresent car, and when called out on it, blame the customer. Oh, then they said I should have scrolled through all of the pictures and looked at the one with the dashboard in it which should have told me the car had no nav system. Can't make this up if you tried!!! And let me add this. This deal busted yesterday morning, so the dealership knows about the misrepresentation on the website advertisement. Do you think they corrected the website to ensure no one else is misled? You guessed it...Still no correction and I'm not going to hold my breath. A reputable dealer would have changed the website immediately after the deal busted. I honestly don't know how these guys go home at night and look their family in the eyes knowing how they conducted themselves during the day. More

2014 Toyota Corolla Everyone was very friendly and the sales consultant was very honest and helpful. The sales manager was unprofessional but besides that incident I woul Everyone was very friendly and the sales consultant was very honest and helpful. The sales manager was unprofessional but besides that incident I would and have recommended Bennett Toyota to friends and others who expressed interest in buying a car. More

2014 Toyota Corolla This was the first time I went to purchase a car on my own and Darrin made it a great experience. There was no pressure no stress and it was fun. He e This was the first time I went to purchase a car on my own and Darrin made it a great experience. There was no pressure no stress and it was fun. He explained every step so I could understand and respected my limits. More