Bennett Toyota of Allentown
Allentown, PA
Filter Reviews by Keyword
By Type
Showing 1,893 reviews
Usually the new car purchase or lease experience is not a very pleasant one. This one was very pleasant. I was comfortable throughout the entire process. I credit this to having a knowledgeable and experienc very pleasant one. This one was very pleasant. I was comfortable throughout the entire process. I credit this to having a knowledgeable and experienced salesperson. I was already a Toyota owner. I was familiar with the dealership prior to my coming there to inquire about making a purchase. Kevin was recommended to me by the person I had been dealing with for over eight years in the service department of Bennett Toyota. Working with Kevin was a very, very pleasant experience. He walked me through various options—lease or purchase. He also was completely transparent in his interactions with me, even giving me his personal mobile phone number to use at any time of day—which I did! He was able to answer all my questions about the vehicle, which was essentially an updating of my current one (2006 4Runner for a 2013 4Runner). Overall, a very good experience. It took only two days to complete from start to finish and Kevin spent time explaining all the nuances of the newer vehicle to both me and my wife. I would have no hesitation when asked to recommend Bennett Toyota and Kevin Gruver. More
I recently went through two sales in the last 5 months at Bennett. The quality of the people working there is what sets this place apart. Bennett. The quality of the people working there is what sets this place apart. More
I submitted a credit application online and Lori contacted me right away! She was very helpful and paired me up with Sandy to complete the sale! I love my new highlander :) contacted me right away! She was very helpful and paired me up with Sandy to complete the sale! I love my new highlander :) More
Just purchased my third vehicle from Bennett. I tried looking elsewhere before purchasing my recent one, however I never received the same excellent customer service as I received from Bennett. All thoug looking elsewhere before purchasing my recent one, however I never received the same excellent customer service as I received from Bennett. All though it is overwhelming when you purchase a new car, Adrian was very knowledgeable and made me feel comfortable with the decision to purchase the car. The entire staff goes above and beyond to satisfy their customers. Thanks More
Amazing customer service from Sean Karkoska from the begging to the end was extremely helpful. Continued to check up on me even after the sale was complete and walked me throughout the whole process. begging to the end was extremely helpful. Continued to check up on me even after the sale was complete and walked me throughout the whole process. I would also like to thank Rob who I believe was the sales manager. He was very helpful also and worked very well with me. I would like to thank both of them for their amazing customer service skills they provided me. More
Great customer sevice. No pushing to purchase a car. Kevin was great to deal with, he helped work out financial options from start to finish for my wife and I. Rob was able to give us a price we could a Kevin was great to deal with, he helped work out financial options from start to finish for my wife and I. Rob was able to give us a price we could afford and excellent value for our trade. At the end of the day there is no better dealer than Bennett, they got us a price no one else could, their customer service was above and beyond my expectations. More
We are new customers to Bennett Toyota, we were extremely happy with our sales experience. Andrew Perez was our salesman. We met him in December via your website. We were looking a new Toyota Tacoma, there happy with our sales experience. Andrew Perez was our salesman. We met him in December via your website. We were looking a new Toyota Tacoma, there were few special things that we were looking for. Andrew went out of his way to search and try to locate the Tacoma that we wanted, he was not able to, so he ordered exactly what we wanted. Andrew stayed in close contact with us, on the progress of our entire order process . When the truck was in transit, he would give us updates. When truck came in this past week, everything went so smoothly. It was the best auto purchase experience ever. The price and the interest rate was definitely the key factors. Everyone from Bennett, was extremely helpful and courteous. Andrew met us at the dealership on his day off, because that was the day that Randy could get off work that week. The entire process was exceptional, we have been telling everyone about Bennett Toyota, it was definitely worth the 3 hour drive, and we will be return customers. The paperwork was almost complete when we arrived, I gave Andrew all of our information in December. We just had to sign a few documents with the Finance Manager, he was very nice. He went over all the the extended warranty information. The truck looked amazing, it was inside (in the warm showroom) for us to examine, prior to pickup. Andrew took his time, he went over the entire truck, showed us all the accessories, and even parred Randy's phone to the truck. He put our new license plate on, and even called our insurance company to update our policy to our new truck, and printed our new insurance card. We were so impressed. Andrew gave us his business card, said if we had any questions, please call him. Bennett Toyota is definitely a 5 STAR dealership, and Andrew Perez is definitely a 5 STAR Salesperson. "CUSTOMER SERVICE AT ITS FINEST" Thank you for the wonderful experience of buying our new Toyota ! More
My wife and I stopped in to check out a Rav4 and a Venza. We were out on our first day of car shopping and wanted to get into as many cars as possible, and had no intention of purchasing that day (this was o We were out on our first day of car shopping and wanted to get into as many cars as possible, and had no intention of purchasing that day (this was only the 2nd dealership we stopped at), but we fell in love with the Venza. Our sales agent Sean Karkoska was very knowledgeable about both vehicles and allowed us to take a nice long test drive where my wife and I both could drive the vehicles on city streets and the highway. Honestly, at first Sean's age threw a curve ball at me, I was unsure of dealing with a "kid", but his attitude, professionalism and honesty quickly won my wife and I over, and we felt very comfortable with him. Sean showed us the tools on the Toyota website that allow for side by side comparisons of the vehicles we test drove and the competition. Knowing that the Venza was actually out of our price range, I asked about incentives and Sean did a fantastic job of breaking down the current offers and also was able to show me potential payments. We ended up purchasing a 2013 Venza and the entire team at Bennett Toyota worked exceptionally hard to get us the best financing and get to a payment My wife and I felt comfortable with. We were given a fair price for our trade in and I believe we received an excellent deal on our new car!!! I will definitely be a repeat customer, and will recommend Bennett Toyota, and especially Sean, to anyone I know looking for a car. More
Purchased a 2010 Jeep Wrangler with snow plow. No hard Purchased a 2010 Jeep Wrangler with snow plow. No hard sell, just great professional assistance and support. Took a test drive, worked with Jeff, an Purchased a 2010 Jeep Wrangler with snow plow. No hard sell, just great professional assistance and support. Took a test drive, worked with Jeff, and agreed to a fair price. Vehicle was prep'd for delivery while paper work was completed. Financed through Bennett, and they matched my best loan rate. Excellent overall experience. Drove it home same day. Highly recommended! More