Bennett Toyota of Allentown

My Toyota Camry I have been thinking of getting a new car for a few months and have procrastinated only because I do not like dealing with salespeople but my friend a I have been thinking of getting a new car for a few months and have procrastinated only because I do not like dealing with salespeople but my friend and I decided to go to Bennett on 4/26/14 because I got a letter in the mail. I am so happy I did because Chris Rice came out on the lot to talk to us and I knew right away that I would be comfortable talking to him. I am hearing impaired. He took time to explain things to me and because of him I had a happy experience buying my new car. More

Excellent Lease Experience Andrew could not have been more helpful or professional. This 30 year Honda customer now drives a Toyota. Amazing deal and never any presuure, hype Andrew could not have been more helpful or professional. This 30 year Honda customer now drives a Toyota. Amazing deal and never any presuure, hype or b.s. I would highly recomend Andrew and the Bennett Group. It was well worth the ride from Philadelphia! More

Poor Service I purchased a 2004 Toyota Tacoma. Tom the salesman was fine to deal with. He is not that knowledgeable but was nice. However there were several issues I purchased a 2004 Toyota Tacoma. Tom the salesman was fine to deal with. He is not that knowledgeable but was nice. However there were several issues with the truck that I asked them to address. First, they sold me a truck that had absolutely no detailing/cleaning done to it whatsoever (Tom and Marcus both confirmed that it is Bennetts' policy to clean/detail vehicles before re-selling them). It smelled like an ashtray and until I asked they made no attempt to rid the truck of the smell. Secondly there was a leaking battery, a blinker that was not functioning properly and (2) cracks in the windshield. They took care of the battery and the blinker. I then met with Marcus to disucss the windshield and an issue with the protective plate that covers the gas tank. I was initially told at the Service Counter they would not fix the cracked windshield. I was told since the cracks were not located in the drivers line of sight they did not consider the cracked windshield an issue. Even though one of the cracks has begun to spider out. Marcus stated they would repair the windhshield and he would call me to schedule the repair and a proper detailing/cleaning. That was 2+ weeks ago and I am still waiting for the phone call. The plate that covers the gas tank is almost completely rusted out. Marcus admitted they did not see that when the truck was traded in. When I asked them to replace it I was told the cost was substantial and they could cover part of the cost but I would have to pay the rest. I do not see how it is my problem they did not thoroughly inspect the vehicle prior to re-selling it. Overall I am thoroughly disappointed how Bennett has chosen to handle the cracked windshield and the gas tank plate. I expected better service from them. I currently have (2) Toyota vehicles (one being a Sequoia) and unfortunately will not be purchasing any vehicles from this dealership again. More

Satisfied Customer Loving my new ride! Chris Rice was very helpful and patient. This is my second car from Bennett. I feel very comfortable with Bennett Toyota. Loving my new ride! Chris Rice was very helpful and patient. This is my second car from Bennett. I feel very comfortable with Bennett Toyota. More

Purchase of new Toyota Camry My experience with Bennett Toyota was excellent. From the initial e-mail for a price quote to the delivery of my car was very professional. My e-mail My experience with Bennett Toyota was excellent. From the initial e-mail for a price quote to the delivery of my car was very professional. My e-mail was sent out, and in 5 minutes I received a call from Bennett internet sales department. Bennett Toyota wanted my business, and worked to earn it. My salesman was Sean Karkoska. he was a very nice professional young man. He was friendly and honest, and was a pleasure to work with on my new car purchase. Sales manager Nardo Tavarez was also willing to agree to my deal. With this attitude toward the customer, Bennett Toyota will continue to earn my business in the future. And I will recommend Bennett Toyota to friends & family for their Toyota purchase too. More

Great Experience Prior to last week, we have always had horrible experiences with dealerships. Between the hovering salesman and unreasonable prices, we were naturally Prior to last week, we have always had horrible experiences with dealerships. Between the hovering salesman and unreasonable prices, we were naturally dreading purchasing a new vehicle. The moment we arrived at Bennett Toyota and met with Tom Robinson however, those feelings changed. He was extremely friendly and personable. He did not hover which was very important to us. He answered any questions we had about vehicles and was extremely knowledgeable. He made what we thought was going to be a painful experience turn into a pleasant one. Thanks Tom! More

Great Dealership Great dealership. Happy to buy the car from them. Highly recommend the others if you want to buy a toyota, come here to buy from Bennet Toyota Great dealership. Happy to buy the car from them. Highly recommend the others if you want to buy a toyota, come here to buy from Bennet Toyota More

Im so happy! I am given this report in behalf of ........ He showed me various cars and helped me to find the ideal for me it was nice to made business with such a I am given this report in behalf of ........ He showed me various cars and helped me to find the ideal for me it was nice to made business with such a professional sales person and with the Toyota dealer !!! More

Marcos Rivera Bennett Automotive Group Out of all the dealerships that my husband and I dealt with, Bennett and Marcos Rivera came out on top. Marcos Rivera went above and beyond the needs Out of all the dealerships that my husband and I dealt with, Bennett and Marcos Rivera came out on top. Marcos Rivera went above and beyond the needs of expectation. After purchasing the vehicle Marcos sat in the back seat and went step by step to set up the program in my iphone and program in the car. Don't think any salesperson would of done that for us. They would of giving the keys say bye-bye nice doing business. Marcos had great personally and spirit. Rating Marcos scale 1 to 10,hands down BIG 10. Bennett and Marcos will be highly recommend to our friends and family. My Husband will be in the market for a new vehicle in the near future. He will not waste time at other dealerships. We will see Marcos Rivera at Bennett. More

Thank u!!!! I am writing the review in behalf of .......... He was very professional and very respectful. Also he helped me to find the car that best fits my need I am writing the review in behalf of .......... He was very professional and very respectful. Also he helped me to find the car that best fits my needs it was a pleasure doing business with him and with the Toyota dealer !!!!! Thank you Laura Sierra !!! More