Bennett Toyota of Allentown
Allentown, PA
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We only planned to look at new cars. Patti B. Smith and Tom Robinson were most helpful and went out of their way to work us. Tom spent six hours with us to find the right car: 1st my w Patti B. Smith and Tom Robinson were most helpful and went out of their way to work us. Tom spent six hours with us to find the right car: 1st my wife wanted only one of two colors that were available, we had a choice of five different colors. 2nd was the price and the monthly payment. 3rd was the accessories on the Camry. 4th the dealership was offering Memorial Day specials and Monday was the last day. Earlier in the day I had brought in our 2012 Corolla for service. While waiting for service, I walked the sale lot looking at 2014 Camry's. Tom was one of two salesman who took time to speak to me. No other salesman took the time to talk to me. I would recommend Patti or Tom to family and friends. The service department is one of the best. Dean Westwood has been our Service Consultant on several visits. He is always friendly and very helpful. You are treated as an old friend on every visit. Bennett Toyota has one of the best service departments in the Allentown area. We have now purchased to cars from Bennett Toyota. We strongly recommend the Bennett dealership to everyone. More
What an awesome experience! Was a pleasure to do business with the staff at Bennett. They helped my college graduate son get into a Scion F-RS in about two hours - from walking i Was a pleasure to do business with the staff at Bennett. They helped my college graduate son get into a Scion F-RS in about two hours - from walking in, taking the vehicle for a drive, and signing. The whole experience: straight-forward, and most importantly, honest. Thank you. More
upgrading my rav4 my wife and i have purchased 12 cars from bennett toyota over the years, so that speaks for itself. all the people in sales and service are customer f my wife and i have purchased 12 cars from bennett toyota over the years, so that speaks for itself. all the people in sales and service are customer friendly. Chris was very patient with me and my family! it is always a pleasure to deal with him. We also know the service dept. will take good care of the car and explain everything very well. This dealership understands that the service dept. creates RETURN customers! I don't see buying a car anywhere else but from Bennett. More
Love this Dealership I love Toyota cars and after moving to Pennsylvania we went to Bennett Toyota dealership when we were looking for a new car. Their sales and service s I love Toyota cars and after moving to Pennsylvania we went to Bennett Toyota dealership when we were looking for a new car. Their sales and service staff are the best of the best and we will continue to go to Bennett for all our future vehicles. Highly recommend this dealership. More
Cheryl & John Our salesman went above and beyond with our leasing experience. His customer service is exceptional! Mid stream we changed our minds on the vehicle we Our salesman went above and beyond with our leasing experience. His customer service is exceptional! Mid stream we changed our minds on the vehicle we wanted and Kevin did everything he could to get us into the other vehicle we desired. We would definitely recommend Kevin and Bennett Toyota to anyone looking to buy or lease a vehicle. We are very happy and excited about our new vehicle! Thank you Kevin, Great Job! Your excellent customer service and patience were appreciated! More
Thank you Sandy and Mike! Sandy and Mike were very courteous and professional even as our 2 and 6 year old ran around the dealership. They remained patient and helped to guide Sandy and Mike were very courteous and professional even as our 2 and 6 year old ran around the dealership. They remained patient and helped to guide us as we made the best decision for our family. They worked very hard to get to a price we could afford and felt comfortable with while factoring in our trade in vehicle. They stayed several hours past closing on a Saturday night to make sure we left feeling good about our new vehicle. We highly recommend this dealership because we never felt any pressure and they actually took the time to learn about our family and the financial circumstances surrounding our need to downsize our vehicle. We will be customers for life and we will always request Sandy! Thank you for a wonderful, stressfree car shopping experience! More
One happy customer Upon arriving, I was already frantically looking for a new car due to the fact that I really don't have a lot of faith in used car. Also, I needed a r Upon arriving, I was already frantically looking for a new car due to the fact that I really don't have a lot of faith in used car. Also, I needed a reliable car to get me to work on time always. And as soon as I stepped into the showroom, Marcos Rivera came up to me and greeted me with a warm welcoming smile. After explaining to him of my unfortunate event of attending my Uncle's funeral and soon afterwards of my car being hit on the back driver side near the gas tank, damaging my bumper, the gas tank, and part of my back driver side door by a truck driver. Mr. Rivera was very attentive and went the extra mile to help me get into a new car! I am now a very happy owner of a brand new 2014 Toyota Yaris ! Thank you so much Marcos Rivera and Toyota Bennett of the Lehigh Valley for all you have done for me! Sincerely, Salome Kingsley More
sales day I went for the sales appreciation day at Bennett Toyota and purchased a car by the end of the day!! The salesperson Jovan Goldston was very helpful, I went for the sales appreciation day at Bennett Toyota and purchased a car by the end of the day!! The salesperson Jovan Goldston was very helpful, attentive, and stayed with me during the whole process;Willie Rodriquez asked all my questions; and Dave in Finance expertly handled my financing and was very knowledgeable. Thanks to all for making the day a good experience and for facilitating my purchase of a 2014Toyota Rav4 More
Overall Good Experience Joe Colon is an asset to this organization. If they could clone him this would be the most successful car dealership in the country. My only advic Joe Colon is an asset to this organization. If they could clone him this would be the most successful car dealership in the country. My only advice (complaint) to someone considering this dealership is to make sure you get what is promised to you in writing up front. I was promised a second key to my car after the dealer (not Joe Colon himself) contacted the previous owner to get the key. They were unsuccessful and offered to sell me another key to the vehicle (expensive!). Other than that, I felt the negotiated a fair overall price on the vehicle and Joe was extremely accommodating during the entire experience. I waited ~6 months to post this review to make sure the car was reliable. Very much so. I would definitely buy from this dealership again. More
Overall the service was great. The loan process went fine they could just explain the final sale price to actual loan amount better. It was right, just not the service was great. The loan process went fine they could just explain the final sale price to actual loan amount better. It was right, just not detailed in a simple way. More