Bennett Toyota of Allentown
Allentown, PA
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Excellent Customer Service I first communicated with Lorry Crohan and was at first uneasy with starting out and submitting information online. Lorry was very reassuring and ans I first communicated with Lorry Crohan and was at first uneasy with starting out and submitting information online. Lorry was very reassuring and answered all my questions. Once at the dealership again i was met with reassurance that everything would be done with assisting in getting me into a new car. Todd Fritz answered all my questions, made clear the options that were available to me. Todd is very professional and kind. He genuinely showed he wanted to help find the best possible offer that met my needs. I will definitly recommend Bennett Toyota to anyone in need of a vehicle. More
Appreciation for sales associate Alex Neri No fault to the truck, my Tundra became inoperable. I needed a new one. I was frustrated at the first dealership and decided to look elsewhere. A No fault to the truck, my Tundra became inoperable. I needed a new one. I was frustrated at the first dealership and decided to look elsewhere. A friend recommended Bennett Toyota, I visited and was introduced to a sales associate, Alejandro (Alex) Neri, From this first introduction, I got the feeling that I found someone who could help me. Alex kindly and patiently guided me through the process of buying a new truck. Never forceful or pushy, he listened to my needs. He was articulate, engaging, open and honest. He made helpful suggestions when I was unsure. His exceptional product knowledge facilitated my decisions. Though others might have tried to convince me to purchase a truck "on the lot", instead, Alex offered to find the right vehicle, even if he had to "go and get it myself". Alex knew that I needed a vehicle ASAP, but he urged my patience. Five days later, arriving from Texas, my new Tacoma was sitting on the Bennett lot. We sealed the deal and I purchased my new Tacoma. Alex found the right truck for me. I felt heard and respected. I hope Alex is around when I need my next Toyota in 20 years or so. I recommend Alex Neri, his manager, Nardo Tavarez, and Bennett Toyota without reservation. Thank You, Ron Baird,DO 2 December 2014 More
Excellent and professional service! I have been using Bennett Toyota for about a year to service my vehicle. I knew I can always get quality service done on my schedule, my vehicle will I have been using Bennett Toyota for about a year to service my vehicle. I knew I can always get quality service done on my schedule, my vehicle will be taken care of and I will also get recommendation on necessary and preventive repairs. I have recently come to the dealership and got an unbelievable offer that I could not resist. My sale representative, Chris Rice, has been very exceptional and professional - not pushing me into deals I was not interested in. Instead, Chris was truly listening to my concerns and got me a vehicle and terms that worked for me! Unlike other dealerships (which operate like a circus show to sell you what you do not want), I felt I was really taken care of and they were interested in my business. Thanks Bennett and Chris - I am very satisfied with the deal and you truly earned my business for years to come! More
The Car Rental Program is AMAZING! The Car Rental program run by the Rental Manager - Debra Yahraes is top of the line. Debra is a dedicated and friendly rental manager who took the The Car Rental program run by the Rental Manager - Debra Yahraes is top of the line. Debra is a dedicated and friendly rental manager who took the pains to understand my needs and provide me an excellent rental. Debra also introduced me to the Toyota dealership and showed me around. She paid attention to detail and provided 1st class service!!! I would have Debra on my team anyday. Happy Holidays from JHJ 7620 in New Hampshire! More
Excellent dealership This is where to go in the valley for a car! Todd was excellent to work with. Patient, knowledgeable, efficient, and very polite. Purchasing a car This is where to go in the valley for a car! Todd was excellent to work with. Patient, knowledgeable, efficient, and very polite. Purchasing a car is a big deal and can involve a LOT of details. So it's important everyone communicate very well ;-). Todd was smart and factual. No games or tactics. I unexpectedly went home with a new car when I only meant to browse! I will go back there for my next Scion, which I love. Thanks Bennett! And thank you Todd. More
great dealership and great salesman. The buying of a car was made so relaxing ever at Bennett with Chris Rice . My partner and myself were treated so great it was easy to do a deal and bu The buying of a car was made so relaxing ever at Bennett with Chris Rice . My partner and myself were treated so great it was easy to do a deal and buy a car we really wanted to buy. We were treated and taken care of to the max, Thank you Chris for your help We will tell our friends and family how great we were treated!!!!! More
excellent service Everything was great. Marcos was friendly and made you feel comfortable. I would recommend him to anyone. He speaks Spanish so that's a plus. He go Everything was great. Marcos was friendly and made you feel comfortable. I would recommend him to anyone. He speaks Spanish so that's a plus. He got me a good price and i love the car. I would definitely recommend him to anyone whether it's there first time or not. Thank you! More
My first ever PLEASANT CAR BUYING experience. Bottom line: I am very glad that I went to Bennett Toyota; and that I specifically contacted Seana as my person to deal with. (scorsale@bennettcars. Bottom line: I am very glad that I went to Bennett Toyota; and that I specifically contacted Seana as my person to deal with. (scorsale@bennettcars.com) Additional note: The Bennett Toyota website is easy to use. We got through the entire selection and purchase process without any insulting games or high pressure sales tactics. (ALL of my prior car buying experiences were unpleasant due to incredibly stupid behavior by dealership employees.) Seana actually gave straight answers to our questions; rather than incessantly trying to keep us compliant with a prescribed corporate sales script. (Can you tell I have been unhappy with past experiences?) More
Very Reasonable to work with. From what I have seen this dealership is very professionally staffed and do not hold you hostage or pressure you as some other dealers. They worked a From what I have seen this dealership is very professionally staffed and do not hold you hostage or pressure you as some other dealers. They worked a fair deal with my wrecked trade and insurance check and I was out of there in a flash with a brand new 2015 Toyota Pre Runner financing and all on the spot. Best Regards, David J. Karoly More
Its all about Grady Oren We were very happy to work with Grady Oren. He was polite not pushy. We felt very comfortable purchasing our 2014 Toyota Camry from him. He had plenty We were very happy to work with Grady Oren. He was polite not pushy. We felt very comfortable purchasing our 2014 Toyota Camry from him. He had plenty of details about the car. He took me to pick up my trade. It was snowing out side he came out and attached my plates as well as adjust my clock and sync my smart phone. More