
Bennett Toyota of Allentown
Allentown, PA
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A+ SALES! WOULD HIGHLY RECOMMEND I have sort of a unique story to share about my purchase of “Tullulah”, my 2016 Toyota Sienna minivan. I have owned her for a week now, and so in LOV I have sort of a unique story to share about my purchase of “Tullulah”, my 2016 Toyota Sienna minivan. I have owned her for a week now, and so in LOVE with it. Previously, I owed a 2014 Toyota Sienna leased from another dealership. It was time to turn that one in….So I went back to the dealership where I originally purchased from, to trade in the lease for a new one. I called the dealership to talk to the salesman who sold me the 2014, he no longer worked there(STRIKE 1); I spoke to another saleswoman who told me I was unable to lease a car they did not have on their lot(STRIKE 2) but somehow ran my credit for an unknown vehicle and got it denied for a lease(which she told me previously that it wouldn’t be a problem since I had already been leasing with Toyota(STRIKE 3)). Next, this saleswoman told me I would have to purchase this unknown vehicle for $870 a month! UHHH NO!(STRIKE 4). Lastly, (STRIKE 5) came when she ran my credit to purchase my 2014 outright and NEVER called me back… I thought I had no options until randomly we stopped by Bennett Toyota on a Friday night as they were closing and we met MARCOS RIVERA; I told him my story, he said “NO PROBLEM-WE CAN HELP, I LOVE CHALLENGES” (challenge meaning because the other dealership got me denied they would have to figure out a new plan of attack)just stop by the next day I am able to and we will talk. And we did! I went in knowing exactly what I wanted-Marcos said “We will find it and get it! NO PROBLEM!” They worked around my credit and my current lease, found MY VAN, had it delivered to the dealership and within a week I was driving away in Tullulah! Heather Karkoska did a FANTASTIC job figuring out that the other dealership had done to my credit and gave me another lease option(which I was never aware of) and got the job done-I am so thankful! Marianne McFarland who sat down with myself and husband to complete the paperwork was super nice and energetic! Marcos was the best salesman I have ever dealt with; NICE, CARING, KNOWLEDGABLE, HELPFUL!!! I always have found car buying and dealerships a painful and long process BUT NOT this time….. I felt like I was part of the Bennett family the moment I stepped into that dealership and WOULD SUGGEST ANYONE/EVERYONE TO BUY A CAR FROM BENNETT TOYOTA!! THANK YOU AGAIN BENNETT TOYOTA for the best car buying experience ever! THE HARRINGTON FAMILY and Tullulah More
Pleased with Bennett Toyota This is the second Tacoma I purchased from Bennett (my 4th Taco overall) and I must say that I was very pleased with the whole process. I made an app This is the second Tacoma I purchased from Bennett (my 4th Taco overall) and I must say that I was very pleased with the whole process. I made an appointment with Jim Genoe based on a referral from a friend. Jim listened when I explained what I was looking for and answered all my questions. I would definitely refer Jim to others. Their offer for my trade was what I expected and I drove away happy with a new Tacoma. I will return when it's time for number 5. More
To buy or not to buy? Spent months of being indecisive about a Pre-Cert. I met with Jim Genoe who is very knowledgeable and entertaining at the same time....a fun guy in h Spent months of being indecisive about a Pre-Cert. I met with Jim Genoe who is very knowledgeable and entertaining at the same time....a fun guy in his position. With the 0% Memorial Day Sale - Jim showed me a 2016 Camry LE. After a test drive & processing my tension disappeared. Looking back I wasn't ready for all this but highly recommend Jim Genoe to potential buyers and thanks to J Bennett making this a Memorial Day for me. Ed More
Pleased with Prius C Crystal was very helpful in finding a certified used Prius C that I really like and that was in my price range. I was able to drive away with it that Crystal was very helpful in finding a certified used Prius C that I really like and that was in my price range. I was able to drive away with it that day and am very grateful and pleased. Got over 58 MPG on my roundtrip Allentown-Hazleton yesterday! More
Excellent Car Buying Experience In 3 hours Bought a new 2016 RAV4 XLE for $26,000.00, Rachel was our Sales person. No pressure, no gimmicks. I was secretly pricing them against a Tru In 3 hours Bought a new 2016 RAV4 XLE for $26,000.00, Rachel was our Sales person. No pressure, no gimmicks. I was secretly pricing them against a Truecar Quote Rachel beat Truecar by $480.00 Heather in finance helped us get approved for the 0% Toyota promo and we drove away with a beautiful RAV4 Got complimentary Rav4 mats as well More
Adrian is nothing less than WORLD CLASS!!! Adrian is nothing less than a true Profesional who truly cares about your buying experience. If not for him I would have not have had the opportunity Adrian is nothing less than a true Profesional who truly cares about your buying experience. If not for him I would have not have had the opportunity to buy the vehicle of my choice.!! More
Amazing service Marcos went above and beyond. He wanted to make sure I got the vehicle I wanted. Wonderful service from the whole staff. I would recommend this dealer Marcos went above and beyond. He wanted to make sure I got the vehicle I wanted. Wonderful service from the whole staff. I would recommend this dealership to anyone. More
Excellent service from everyone I don't often write reviews, however, it is well deserved. I was shopping around for a few weeks and decided on Bennett Toyota because of competitive I don't often write reviews, however, it is well deserved. I was shopping around for a few weeks and decided on Bennett Toyota because of competitive pricing and quality service. Truly it is the third car I purchase at Bennett so I was already aware of there top service and that along with there efforts in getting me the best possible deal ultimately landed me there again. If you're looking for a vehicle give Bennett Toyota a shot to get it right for you. Thanks Bennett Toyota and Staff More
Above and beyond I walked into the dealership with a goal in mind and a very bad credit situation. The people here go above and beyond to meet your needs. Jovan was my I walked into the dealership with a goal in mind and a very bad credit situation. The people here go above and beyond to meet your needs. Jovan was my sales person. He had a task put in front of him that would not be easy. I wanted to lower my payments and drive away with a new car. We all know that with bad credit it's the lenders that are the hard part. Jovsn went above and beyond to satisfy this customer and I drive away very happy. More
Getting it Right A few things can turn a great day into a hassle, like a computer or Internet problem, or car trouble for instance. But what elevates that to a level o A few things can turn a great day into a hassle, like a computer or Internet problem, or car trouble for instance. But what elevates that to a level of frustration is how you are dealt with while you're trying to solve the issue. I have never felt frustrated or left unsupported when dealing with either the service or the sales department at Bennett Toyota and it's the strongest reason for returning to this dealership for all my auto purchases and services. Every person who has worked with me since 2012, when I came to the Lehigh Valley, has been helpful, cordial and most importantly, taken care of service efficiently. I think when you purchase a car, you are purchasing a relationship with a service department too, and it better be a great one. I just bought my 4th Prius, my car of choice for my needs, and James helped me make the right choice. I'm a very satisfied customer at Bennett Toyota. More