Bennett Toyota of Allentown

My experience with Bennett Auto Group started on 3/28/25 regarding a RAV4 Hybrid. I inquired about it at 7:40 AM and received a call at 9:35 AM confirming it was available. I immediately called back, statin regarding a RAV4 Hybrid. I inquired about it at 7:40 AM and received a call at 9:35 AM confirming it was available. I immediately called back, stating I wanted to put a deposit on it. At 11:10 AM, I called again to reiterate that I wanted to secure it right away, as I was starting work at 1 PM. The next communication I received was from Jim Genoe at 3:23 PM, saying he needed information about my trade-in first. When I got home at 6:15 PM, I texted him the details and photos, along with a message: "Can you please ensure no one else places a deposit? I am going to turn down two other offers." His response: "We need to put a number on your trade." And then—nothing. At 8:04 AM the next morning, I texted again to put the deposit down. At 8:43 AM, he responded, "Sending photos to the used car manager." He then asked for more details and a copy of my driver’s license. I responded within a minute. One minute later, he replied: "I see someone put a deposit on it. Sorry about that." I asked why they didn’t take my deposit the day before. His response? "We were busy." I then requested to speak with the sales manager. Once again—silence. No call, no follow-up. I guess they would rather have me write this review than address the situation directly. Is this how Toyota dealerships are trained to treat customers, or is this just how Bennett Auto Group operates? Vote with your business. More

Fatima was extremely helpful as always. I absolutely love my 2025 Toyota Corolla Cross. Don't think I'll ever go anywhere else for a car! I absolutely love my 2025 Toyota Corolla Cross. Don't think I'll ever go anywhere else for a car! More

Came in after my corolla got totaled, walked away satisfied knowing I had a brand new safe rav4. Fatima was extremely helpful and knowledgeable satisfied knowing I had a brand new safe rav4. Fatima was extremely helpful and knowledgeable More

We have been buying from Bennett Toyota for so many years and have no reason to consider another dealership. Every sales experience is smooth and friendly. Todd Fritz is our sales person, and recommend him and have no reason to consider another dealership. Every sales experience is smooth and friendly. Todd Fritz is our sales person, and recommend him for anyone going to Bennett for the first time, although, we are pretty sure you will have excellent results with anyone that may represent you during a sale. Shout out to Andrew Perez in the Finance Department. We always look forward to our purchase and service trips to Bennett. Thank You Bennett Toyota! More

Straight forward. No games. Test drove the car. Asked for the price which was as listed. No xx add on’s. Gave me a very good trade offer. And I walked out the door wit No games. Test drove the car. Asked for the price which was as listed. No xx add on’s. Gave me a very good trade offer. And I walked out the door with a new car. Kara was knowledgeable and very pleasant to work with. Jason (sales manager) and Jimmy (finance manager) were straight up professionals. Highly recommend visiting Bennett. More

We recently purchased a pre-owned vehicle from Bennett Toyota. Kara A., our Sales Consultant, was very knowledgable about the vehicle, friendly / easy-going, and very patient in answering all of my que Toyota. Kara A., our Sales Consultant, was very knowledgable about the vehicle, friendly / easy-going, and very patient in answering all of my questions. I was able to take the vehicle to my local mechanic to have it inspected prior to purchase. Once we settled on the price, the rest of the sales and finance teams were easy to work with as well. More

The process was extremely quick, to purchase a used vehicle. Price was great and very friendly atmosphere. vehicle. Price was great and very friendly atmosphere. More

All sales personnel and staff are the greatest to work with specially Jeremy use sales manager, Andrew and Mike finance And also Fatima very pleasant and attentive Would recommend to anyone with specially Jeremy use sales manager, Andrew and Mike finance And also Fatima very pleasant and attentive Would recommend to anyone More

Thanks to Fatima and her knowledge and professionalism I purchased a 2025 RAV4 from Bennett Toyota. I highly recommend Fatima and Bennett Toyota for your next vehicle purchase. professionalism I purchased a 2025 RAV4 from Bennett Toyota. I highly recommend Fatima and Bennett Toyota for your next vehicle purchase. More

Working with Jim was an amazing experience. We spent 4+ hours at another dealership before going to Bennett and it was a complete 180 from the horrible experience we had prior to Bennett. We spent 4+ hours at another dealership before going to Bennett and it was a complete 180 from the horrible experience we had prior to Bennett. More