Bennett Toyota of Allentown

Avoid this dealer and shop elsewhere. I bought a slightly used 2024 Honda and they were quick to sell me the car in under four hours, no pressure. The problem is that they sold me this I bought a slightly used 2024 Honda and they were quick to sell me the car in under four hours, no pressure. The problem is that they sold me this car with an aftermarket key-fob, since somehow, the two original fobs that came with the car from factory are gone. This was not brought to my attention during the sale. Fatima smartly kept the aftermarket fob hidden until the sale concluded and I didn't realize it until it was too late. This flimsy fob is missing features that come standard with the car, does not have an emergency key, and obviously they didn't factor the drawbacks into the overall price. Jose (manager) turned me away the first time I tried to resolve this issue in person. He quoted the "as is" condition but after some persistence realized it's wrong to sell a car without an emergency key (unless this is made known). If I want full functionality, I was told to spend 350 on a Honda fob and waste even more time. On a vehicle built within the past year. It's been two months. I've been calling, texting, leaving messages, using their online inquiry form, and the dealership refuses to help or even respond. Hours of driving to follow up in person to be turned away each time. Fatima just straight up ghosted me. I've been polite, so this behavior is unacceptable. These people suck. If you have an issue post-sale, good luck getting them to acknowledge you. The only thing they care about is the next sale. All you had to do was call me back. They'll leave an insincere apology to this if they even care enough to do so. Regardless, I'm done with them - I'll buy my own fob and tell people to stay far away from Bennett. I love the car but I wish I would've went somewhere else. This review goes up on every site I can find. More

We recently bought a Grand Highlander from Bennett and worked with Fatima Stufflet. She was very approachable, responsive, and helpful throughout the process. Fatima ensured we got the car we needed witho worked with Fatima Stufflet. She was very approachable, responsive, and helpful throughout the process. Fatima ensured we got the car we needed without any hassle. We highly recommend Fatima and Bennett Toyota for their excellent service and professionalism. More

Great customer service Joe and Andrew were amazing. Felt like my thoughts mattered and worked with the best numbers available for my financing.. Felt like my thoughts mattered and worked with the best numbers available for my financing.. More

I was told I would be leasing the same rav4 I have. It is not its a downgrade from my previous lease. I expressed my concerns before and after driving off the lot. The sales guy only told me it would b It is not its a downgrade from my previous lease. I expressed my concerns before and after driving off the lot. The sales guy only told me it would be costly. I have had several toyotas through bennett and unfortunately this looks like it will be my last. Costumer loyalty program my xxx, toyota only cares about making a dollar. So disheartening. I would give zero stars but the sales guy was nice. More

Fantastic experience! Were just planning to look at cars but made a purchase. Many thanks to Joe Colon and the whole team at Bennett Were just planning to look at cars but made a purchase. Many thanks to Joe Colon and the whole team at Bennett More

Jose was very helpful and professional. All of my questions were answered and I was satisfied with my purchase. Great service! All of my questions were answered and I was satisfied with my purchase. Great service! More

I had a very good experience at Bennett Toyota. Our salesman, Todd Fritz was very helpful with low pressure. I am very happy. Our salesman, Todd Fritz was very helpful with low pressure. I am very happy. More

A great place to buy a used car. So much so that we replaced two vehicles in a week. They didn’t make us wait for hours on end and the salesman (Todd Fritz) was knowledgeable and nev So much so that we replaced two vehicles in a week. They didn’t make us wait for hours on end and the salesman (Todd Fritz) was knowledgeable and never pushed us to close the deal. Top notch place to buy from. More

Logan was very helpful and attentive. He answered all my questions and got back to me very quickly. I highly recommend Bennett Toyota and Logan He answered all my questions and got back to me very quickly. I highly recommend Bennett Toyota and Logan More

Joe Colon he’s a great salesman he’s good and confident we always go to him all my family we always go to him all my family More