Bennett Jaguar Land Rover Allentown

My Land Rover Discovery had nothing but trouble from the day I purchased it. Service ignored and/or dismissed my concerns until it stalled on a major highway. Six service visits (the last of which lasted o day I purchased it. Service ignored and/or dismissed my concerns until it stalled on a major highway. Six service visits (the last of which lasted over a month at a different dealership) later, the issue was discovered. Service team was really unresponsive, kept charging me for work that didn't fix the problem, and wouldn't offer a loaner car. More

My 2010 Range Rover Sport arrived at Land Rover Allentown for service on May 11. I heard nothing for a week despite leaving voice messages and sending texts to the number the dealer suggested for the purpose for service on May 11. I heard nothing for a week despite leaving voice messages and sending texts to the number the dealer suggested for the purpose. I finally spoke with the service manager on May 18, agreed on a course of action for the repairs, and he called on May 19 with information about the parts to be ordered. Since that time, I have left numerous messages, spoken with several ‘receptionists,’ and once reached the assistant service manager, who was abusive and failed to call back as he promised. The dealership has had my car for May 11 through June 17, thus far. They refuse to return calls and no one answers the phone except for the receptionist. I had one phone call initiated by the dealership in a month. Calls have not been returned, no texts have been answered, and any messages have either not been delivered or have been ignored. I finally spoke with the head of service on June 14. Little progress had been made, because the dealership had not followed through on its parts request. The head of service, Nate Francis, told me so when he checked; he said it was the next item on the parts department’s list. It is Friday June 17 as I write this and he did not returned my calls today. An assistant manager called after closing hours to tell me that the car would not be repaired on Monday. I was informed that the parts department would ‘reach out’ about the order which was supposed to have been delivered over a week ago. Of course, they cannot reach out until next week. More

I just received my 2020 Jaguar I-Pace. I bought the car without seeing it first and was not disappointed. The car looks new and was detailed. The salesman (Victor) was a great guy to work with. He did ev without seeing it first and was not disappointed. The car looks new and was detailed. The salesman (Victor) was a great guy to work with. He did everything I asked for and I texted him a lot. He always returned my texts and calls. He made the transaction wonderful. I would not hesitate to recommend this dealership and ask for Victor. He will take very good care of you. More

I have been purchasing and leasing cars for 25 years and this was my first negative experience. I have to say the sales experience was impeccable, they even delivered the vehicle to my home! However, after this was my first negative experience. I have to say the sales experience was impeccable, they even delivered the vehicle to my home! However, after it was evident that there was an issue with my used vehicle upon delivery, it became a finger-pointing exercise and this dealership did not want to take accountability. Needless to say, I am disappointed in the overall experience and would discourage purchasing a vehicle from this dealership. I would further note that there seems to be some level of turnover at this dealership as none of the names given as option to review are people that I worked with. More

I agree to purchase the vehicle. The day I went no one greeted us the car has not been detailed, no one understood why certain features that were listed with the car where not with the car. The list went greeted us the car has not been detailed, no one understood why certain features that were listed with the car where not with the car. The list went on and on. Kyle the manager was clueless and not helpful at all. More

It was such a pleasure to work with all of the salesman, financial associates and every employee across the board..our experience with Jag was remarkable abs we would recommend to anyone..jenn and drew!!! financial associates and every employee across the board..our experience with Jag was remarkable abs we would recommend to anyone..jenn and drew!!! We are in love with our new cars!! More

Asa and Greg were great to work with and got me into the Range Rover I have always wanted. Financing was a breeze as well! Range Rover I have always wanted. Financing was a breeze as well! More

Worst dealership I have ever dealt with. Took Range Rover for oil change, scratched it in a dozen places. Did not stand behind their error. They blamed customer for 2 of the 12. Very sad how they don’t under for oil change, scratched it in a dozen places. Did not stand behind their error. They blamed customer for 2 of the 12. Very sad how they don’t understand high end service and have no class ! More

Just came out of a lease for a Range Rover Evoque and had intentions of getting into a newer model but John Varghese turned us on to a Jaquar E-Pace instead and we were sold. As a numbers person I appreciate intentions of getting into a newer model but John Varghese turned us on to a Jaquar E-Pace instead and we were sold. As a numbers person I appreciated that fact that John provided the complete lease worksheet with all the details up front. Nothing to hide and no games being played. I was very happy with the process and would highly recommend John and the rest of the sales team. More

Fast and courteous service. Friendly staff. Went back to dealer with a recall notice for my 2020 Land Rover for a ground issue. Detailed my vehicle inside and out even with snowy weather. dealer with a recall notice for my 2020 Land Rover for a ground issue. Detailed my vehicle inside and out even with snowy weather. More