Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bennett Jaguar Land Rover Allentown
Allentown, PA
320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 320 reviews
September 22, 2016
A friendly and helpful team I have now purchased three vehicles in the last two years at Bennett in Allentown and have found all the members of the team I have dealt with - sales I have now purchased three vehicles in the last two years at Bennett in Allentown and have found all the members of the team I have dealt with - sales, finance, and service - to be most friendly and helpful. More
by KenF
Employees Worked With
Justin Goldman, John Varghese, Bob Dodds
September 18, 2016
Zero Assistance Drove 45 minutes to this dealership to not receive any customer service. Waited 20 minutes, another customer who was leaving told a salesperson that Drove 45 minutes to this dealership to not receive any customer service. Waited 20 minutes, another customer who was leaving told a salesperson that we looked like we needed help. This salesperson was standing in the showroom the entire time we were there. We finally get told someone will be with us. Another 15 - 20 minutes goes by. Wasn't until we decided to walk out did someone try to ask us what we wanted. Meanwhile another couple came in after us and was helped right away. Horrible customer service. Made our decision easy - BMW X6 here we come More
by OnDSquare
Employees Worked With
Did not get the chance to work with anyone
July 29, 2016
Best Car Buying Experience Not finding the specific new 2016 Range Rover Sport with red interior we had been searching for, we located it on the Allentown Land Rover website. W Not finding the specific new 2016 Range Rover Sport with red interior we had been searching for, we located it on the Allentown Land Rover website. We decided to take the drive from north Jersey to check the dealership out. We were greeted promptly and hooked up with a great salesman, Brian Hamedyl. Brain went over the car with us and took us for a test drive. From the first few minutes with Brian we felt comfortable. He was easy to communicate with and very friendly leaving us feeling like we had known him for years. Without any pressure or difficulties we made a fair deal with Brian and the General Manager, Alex Morra who was a gentlemen and finished up the paperwork with Justin Goldman who was fast and professional. They had their onsite detailer buff the Rover up for us and we were on our way! This was the best car buying experience we've ever had. I can't thank their team enough!! LOVE this new car!!! More
by Michelle W.
Employees Worked With
Brian Hamedyl, Alex Morra, Justin Goldman
July 11, 2016
Smooth and Easy Drove up from Delaware to purchase a used car for my teenage son. Made a few calls inquiring about a vehicle they had on the lot and happened to get Drove up from Delaware to purchase a used car for my teenage son. Made a few calls inquiring about a vehicle they had on the lot and happened to get John Varghese on the phone he did some visual inspection of the car for me and was able to negotiate a deal on price before we even saw the car. We were very pleased once we actually drove up to Allentown and saw the vehicle, we got a Great price! and Great service! Keep up the good work John!! More
by ddnbhorton
Employees Worked With
John Varghese
May 09, 2016
Felt like home!! Sabrina Fortuna was wonderful! I felt as though I was visiting a friend, that's how great she was! No pressure at all. Because of her professionalism Sabrina Fortuna was wonderful! I felt as though I was visiting a friend, that's how great she was! No pressure at all. Because of her professionalism and demeanor, she made my decision to purchase a car the same day very easy. She truly cared about making sure I was completely satisfied! Justin Goldman was also wonderful making this experience all around exceptional! All customers should feel this way when visiting a car dealership regardless if a purchase is made or not!! More
by Tracey B
Employees Worked With
Sabrina Fortuna, Justin Goldman
April 15, 2016
NEVER BUY A CAR FROM THEM Traded in my car for a XF. Within 18 hours of buying the car, I had the engine light ON and the Wheel shaking like crazy. Reported the issues(As I got Traded in my car for a XF. Within 18 hours of buying the car, I had the engine light ON and the Wheel shaking like crazy. Reported the issues(As I got it under Dealer Warranty) and they said they could not fix the issue(as its too expensive to fix it) and they offered me an upgrade for extra money. Declined the offer and they promised to me to return my trade in car. While i was waiting for my car to be returned, the general Manager(Alex Mora) calls yelling saying..we will fix the car for you.. ofcourse something was fishy... which i came to know only after speaking with the owner Rob Benntte himself that they would be fixing the car using USED parts... I pleaded that they return my old car to me as promised and Mr Bennette says... My Sales guy John will lose his bonus if I do so.. seriously.. you are bothered about sales guys bonus but not my families life? specially my pregnant wife and 1 year kid... ?? I stuck to my decision on returning my old car back but the General manager would not listen. .Then he says that he would compalint to the cops that i stole their loaner car.. what?? I have a document from you which shows that you gave me that car... To avoid all this head ache.. i asked them to fix the car.. this was my mistake.. After 20 days, they return the car without fixing the issue and when i declined to accept the delivery because the issue still persisted, the driver decides to leave my car and take the keys with him.. What kind of people do this?.. I spoke to the service manager and said the issue still existed and he asks me to drive the car for 2 weeks which will autofix the issue.. What?? Seriously?? You want me to put myself and my pregnant wife into an unsafe car and drive it for 2 weeks?... And now they dont even answer my calls... Jaguar Dealers ?? Be ashamed of yourselves.. Wow!! icing on the cake. Rob Bennette calls and yells on the phone saying we will not provide any further service...slams... Although I have legal document showcasing I have valid warranty from them till May23rd 2016, they dont want to repair the car(already repaired with second hand parts). Time to go Legal. For those who want to get more detailed insights.. the Audio and video recordings will be on the youtube site soon. So, Beware of this dealer and buy from them only if you want to get headaches and spend time around courts. More
by Pavan123
Employees Worked With
Alex Morra, John Varghese, Bob Dodds
April 09, 2016
2016 LR4 - Landmark Excellent buying experience. Once we were settled on which vehicle to purchase, the folks here made the experience smooth. Brynne did the legwork wi Excellent buying experience. Once we were settled on which vehicle to purchase, the folks here made the experience smooth. Brynne did the legwork with us over the phone. John made it a seamless experience with the vehicle demo, sale and delivery. Unlike other dealerships, the finance handling and deal close was excellent. I don't remember the name of the gentleman who handled my deal in financing but he was excellent. More
by alim10004
Employees Worked With
John Varghese, Brynna Genao
April 08, 2016
Great experience buying my dream car! Justin in Finance and Sabrina in Sales were a great team to deal with during my first time leasing experience. They were extremely thorough, knowledge Justin in Finance and Sabrina in Sales were a great team to deal with during my first time leasing experience. They were extremely thorough, knowledgeable and patient. Sabrina was amazing to work with and loved her informative, no pressure style! Justin was very friendly, patient and fully explained the whole leasing process. It was a wonderful experience from start to finish. Fully recommend this team! More
by Emsquared
Employees Worked With
Sabrina Fortuna, Justin Goldman
April 08, 2016
2016 LR4 Landmark Working with John Vargheese is a pleasure. John took the time to understand all of the reasons I was exploring a new car and found the right vehicle Working with John Vargheese is a pleasure. John took the time to understand all of the reasons I was exploring a new car and found the right vehicle with the right deal for me. I left with a thorough understanding of the vehicle, the deal, and the service requirements and options to come. Bob Dodds in the Service Department is a thorough and thoughtful Service Director. He's always quick to help and to make sure that you and your vehicle are taken car of. I'd recommend John & Bob for all of your Land Rover or Jaguar needs. More
by sam f
Employees Worked With
John Varghese, Bob Dodds
April 07, 2016
Great experience.. Great products in the Land Rover vehicle family.. My experience from start to finish was quick and very understandable. John Varghese and the Team ans Great products in the Land Rover vehicle family.. My experience from start to finish was quick and very understandable. John Varghese and the Team answered all my questions and kept me informed . A dedicated person to answer tech questions , is a great idea. More
by dominic provini
Employees Worked With
Zach Fotta, Justin Goldman, John Varghese
