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Bennett INFINITI of Wilkes Barre
Wilkes Barre, PA
125 Reviews
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125 Reviews of Bennett INFINITI of Wilkes Barre
May 07, 2014
HIGHLY RECOMMENDED DEALER very patient!!! Genuine sales and customer service reps!! Every single person acknowledged me. Gone once and I still go back. Best customer treatment very patient!!! Genuine sales and customer service reps!! Every single person acknowledged me. Gone once and I still go back. Best customer treatment I have EVER experienced. You will leave satisfied and with a car !! More
by kaymarie9o4
Employees Worked With
Andrew Stratz, Anne Carleo
April 20, 2014
Great Experience Overall experice was great! The sales team was not pushing and very nice and helpful. They were willing to work with you to get the best pricing and s Overall experice was great! The sales team was not pushing and very nice and helpful. They were willing to work with you to get the best pricing and specific details on loan options. Went beyond and above and had done follow-ups after purchase. Great dealership! More
by Jbredbenner
Employees Worked With
Mark Zalutko, Mustafa Qureshey, Mr. Sullivan, Andrew Stratz
March 26, 2014
Andy and Aaron were great to deal with. They answered any question that I had. First time Infiniti owner and I love it (better than my BMW). any question that I had. First time Infiniti owner and I love it (better than my BMW). More
by djp216
Employees Worked With
Aaron, Andrew Stratz
February 13, 2014
The dealer was referred to me by a friend of mine, Jonathan Walsh, who has purchased cars with Bennett before. Based on his referral I was able to make the right connections at the dealership- I got t Jonathan Walsh, who has purchased cars with Bennett before. Based on his referral I was able to make the right connections at the dealership- I got the service, selection and price I wanted. More
by hilwigga1
Employees Worked With
Jeffrey Sullivan, Nick Rizzo
February 09, 2014
I am sometimes difficult to deal with during the sales process -- I think of myself as an informed consumer and once I gather all the information available and know the facts about a vehicle I'm not going process -- I think of myself as an informed consumer and once I gather all the information available and know the facts about a vehicle I'm not going to pay more just to get the vehicle. I contacted Nick Rizzo directly to lease a 2013 G37x, and informed him I'd contacted other dealers and knew what was out there. Some people are turned off by this, but not Nick. He worked with me throughout the process to get to the point where it made the most sense for me to purchase get the G37 from Bennett, he really went the extra mile for me. Once I had agreed with Nick on the vehicle, I dealt primarily with Paul and Jeff. Unlike other dealerships, the two of them made actually signing the papers and getting the car an extremely enjoyable experience. Sometimes, you're stuck at the dealer for hours waiting. I went through the initial paperwork with Paul, agreed that I'd one back about 3 hours later and finish everything up. When I arrived, Jeff had the initial bunch of paperwork ready for me. I signed a few forms and Paul went over EVERY feature of the car with me. Nothing was missed. At that point, Jeff had generated the final paperwork. I signed a few papers and it was out to the lot with Paul, where my car was waiting, freshly shined and ready for me. Paul helped me associate my phone with the car both as a phone and bluetooth audio device, set the seat and store it in memory for the primary key, and visually went over all the features of the navigation system. Once I was done, I was briefly able to meet Andrew, who thanked me for my purchase in a very sincere way. I look forward to doing business with Bennett in the future! More
by mikemcfarland
Employees Worked With
Jeffrey Sullivan, Andrew Stratz, Nick Rizzo, Paul Green
February 07, 2014
Great dealership! I was very happy with my sales service and the overall attention given to me. I bought a used vehicle but would definitely recommend this dealership for a new Infiniti purchase! The sales and the overall attention given to me. I bought a used vehicle but would definitely recommend this dealership for a new Infiniti purchase! The salesman was very knowledgeable and the manager made sure I was able to purchase this vehicle with great financing. More
by cbl1003
Employees Worked With
Rick Edwards, Andrew Stratz
January 31, 2014
Everyone at the dealership was very helpful and informative. They returned my calls promptly and worked with me regarding all my concerns. The only reason I stated a good price instead of great i informative. They returned my calls promptly and worked with me regarding all my concerns. The only reason I stated a good price instead of great is because I am never fully satisfied for the price I pay for an automobile. I think they all are overpriced. The sales people addressed my price concerns as best they could. More
by tcehmxs
Employees Worked With
Jeff Sullivan, Andrew Stratz, Nick Rizzo, Paul Green
January 24, 2014
Everyone was courteous and showed a willingness to service the customer, not only to make a deal but to give the type of customer service that would make you a loyal customer. service the customer, not only to make a deal but to give the type of customer service that would make you a loyal customer. More
by cheezeitit
Employees Worked With
Jeff Sullivan, Andrew Stratz
January 23, 2014
I wanted to write a review concerning my buying experience with Bennett Infinity of Wilkes Barre. It was a great experience, I would highly recommend this dealership to everyone, and I will do just experience with Bennett Infinity of Wilkes Barre. It was a great experience, I would highly recommend this dealership to everyone, and I will do just that. Angelyn Vickers was a first class sales person who really did a great job, her knowledge of the car we purchased was amazing. We appreciate the hard work and effort that both Angelyn Vickers and Nick Rizzo put forth to make sure we got the right car at the best price. I have to say that it was a pleasure dealing with Jeff Sullivan, Business Manager, he was really knowledgeable. Jeff was really looking out for us, as he explained in detail what products to choose from. Once again the no pressure approach from Angelyn Vickers,Nick Rizzo, and Jeff Sullivan, convinced us that we made the right choice when we purchased our new Q50 from Bennett Infinity of Wilkes Barre.... Thanks so much!! Ed and Monica Perry Falls,Pa. More
by ejp121158
Employees Worked With
Jeff Sullivan, Business Manager, Nick Rizzo
January 22, 2014
Bennett Infiniti of Wilkes Barre made my car leasing experience very smooth from start to finish. I'm already in the Infiniti family so I'm no stranger to excellent customer service. As a Realtor, I u experience very smooth from start to finish. I'm already in the Infiniti family so I'm no stranger to excellent customer service. As a Realtor, I understand the importance of detailed negotiations and putting the customer needs first, no matter what time of the day/night it is. From the start, Rick Edwards, Product Specialist listened to my needs of transferring from an owner to a lease situation and he assisted me in test driving another vehicle in the Infiniti lineup....of course, I did stick with the exceptional JX's new brother, the QX60. Rick's customer service skills are exceptional. Of course, Nick Rizzo, Sales Manager was on board, also listening to my needs and concerns and fine tuning our lease terms and agreement. At one point I was hesitant .... whether to stay with Infiniti or lease a competitors high-end luxury SUV. After all, it was a time of choices.......Again, another Infiniti team player came on board, Executive Manager Andrew Stratz. Andrew personally expressed his concern of me remaining within the Infiniti family. We worked as a team until we pulled the transaction together. Once satisfied with the lease terms, Jeff Sullivan brought it all home with necessary paperwork to seal our deal. Lots of Infiniti staff were involved in this transactional agreement and I am extremely satisfied that I remained a loyal customer in the Infiniti family. I would and will highly recommend Bennett Infiniti of Wilkes Barre to my colleagues and customers! Sincerely, Judy Cerra, Realtor w/Berkshire Hathaway HomeServices Preferred Properties Clarks Summit, PA More
by JudyCerra
Employees Worked With
Rick Edwards, Jeff Sullivan, Andrew Stratz, Nick Rizzo
