Bennett INFINITI of Allentown
Allentown, PA
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Another Fantastic Experience at Bennett! We returned to Bennett to purchase a second (used) vehicle after a wonderful experience purchasing a new vehicle last year. They gave us a fair price We returned to Bennett to purchase a second (used) vehicle after a wonderful experience purchasing a new vehicle last year. They gave us a fair price for the vehicle we purchased and were such a pleasure to work with. They made the process quick and easy. I had already secured financing through my bank to purchase the vehicle, but the team at Bennett was able to get us an even lower rate through their financing programs. We will definitely be returning and will recommend this dealer to our friends and family as well! More
Great Experience at Bennett The entire group at Bennett, starting with Chris Banner was very easy to work with and made our buying experience simple and fast. We visited at leas The entire group at Bennett, starting with Chris Banner was very easy to work with and made our buying experience simple and fast. We visited at least five other dealers / car brands and none of them was close to Bennett. More
worst customer service I have been dealing with Marianne for two weeks now trying to get information on an extended warranty I purchased from Infiniti. She has only ever re I have been dealing with Marianne for two weeks now trying to get information on an extended warranty I purchased from Infiniti. She has only ever returned one of my phone calls and that was to tell me that she was busy and would call back later. That call never came. I have asked to speak to her managers and she told me they were busy but would call back. To no surprise that call never came either. They acknowledge selling me the warranty but claim they can not find any information on it making it impossible for me to get my car serviced. I will never deal with these people again. I will probably not even take advantage of the free state inspection that they offer. I think I would rather pay $40 to have it done somewhere else just so I don't have to walk through their doors. I don't expect the level of customer service that I receive from Lexus with my wife's car but I do expect people to return their phone calls. This place perpetuates every negative stereotype that people have about car dealerships. More
Great Team! Bass, Marianne, and Joe pulled together, each with specialized knowledge about the vehicles and the process to facilitate the purchase. The process su Bass, Marianne, and Joe pulled together, each with specialized knowledge about the vehicles and the process to facilitate the purchase. The process supported the excitement associated with the new car purchase. Everyone was very friendly and a joy to work with. Dave & Diane More
Best Team in Lehigh Valley Bass was a very helpful salesman. From the time we arrived he want out of his way to answer all our questions. When we decided we wanted the car, he Bass was a very helpful salesman. From the time we arrived he want out of his way to answer all our questions. When we decided we wanted the car, he started a search to get exactly what we asked for. I know we will come back to this dealership again. Everyone went out of there way to see that everything was perfect momx4@rcn.com More
AMAZING SERVICE My experience with Bennett Infiniti thus far has been simply amazing. The level of customer service that they provide is excellent throughout the deal My experience with Bennett Infiniti thus far has been simply amazing. The level of customer service that they provide is excellent throughout the dealership (service, parts, sales, finance, management etc). I recently had the opportunity to purchase a 2014 Q60 from there. I can ensure you that you will not find a better deal/customer service than what I received from them anywhere else. The sales associate Mr. Chase Humphreys is very honest and knowledgeable about the products. To conclude, I strongly recommend anyone that wants a breath taken experience to visit Bennett Infiniti of Allentown. I have been and will continue to travel from New York to Pennsylvania just to continue to experience the AMAZING service from Bennett Infiniti. Thanks, Rey More
Easy ,Very pleasent transaction All the way from the Manager (Andy) to the Sales specialist (Bass) very friendly and helpful people Great car dealer ..strongly recommend..i will defi All the way from the Manager (Andy) to the Sales specialist (Bass) very friendly and helpful people Great car dealer ..strongly recommend..i will definetly make a second purchase there..Thanks!!. More
Bass is one among best sales person I've ever met Very honest and always ready to spend n numbers of hours in order to find best vehicle for you. I would highly recommend Bassam Safi. Very honest and always ready to spend n numbers of hours in order to find best vehicle for you. I would highly recommend Bassam Safi. More
Awesome people Very smooth experience. Regular follow ups and updates on vehicle when arriving and what is required. Fastest paperwork for the purchase. Very Impre Very smooth experience. Regular follow ups and updates on vehicle when arriving and what is required. Fastest paperwork for the purchase. Very Impressed with the customer service. More
Highly recommend. Friendly, honest, and willing to work to provide a good deal! Overall experience was excellent ... from the test drive to the negotiation to the deli Friendly, honest, and willing to work to provide a good deal! Overall experience was excellent ... from the test drive to the negotiation to the delivery. More