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Bennett Chevrolet - Service Center

Egg Harbor Twp, NJ

4.6
319 Reviews
Call Service Center (609) 568-7788

319 Reviews of Bennett Chevrolet - Service Center

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December 18, 2024

An hour for an oil change that cost $100. Pleasant staff. Good lounge will we waited. More

by DAVENTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Disabatino
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 18, 2024

Great dealership, very friendly family oriented staff great customer service great I will always come back More

by JAY02CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Disabatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon DeNick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Bennett Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with our friendly and family-oriented staff at Bennett Chevrolet. We truly appreciate your kind words about our customer service and look forward to welcoming you back on your next visit! Best, The Bennett Chevrolet Team

December 18, 2024

Kyle was the greatest. So helpful and I highly recommend anyone to visit Bennett Chevrolet More

by mengejames10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Disabatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon DeNick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Huggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ashman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Menge
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Dec 21, 2024 -

Bennett Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that you had a great experience at Bennett Chevrolet and that you found Kyle to be helpful. We appreciate your recommendation and look forward to welcoming you back in the future! Best, The Bennett Chevrolet Team

December 17, 2024

Very easy to make an appointment on line. When I got there I asked how long the oil change & tire rotation would take and was told 45 mins. to an hour. I was quite pleased that it was ready w More

by jmazur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
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Dec 18, 2024 -

Bennett Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you found it easy to make an appointment and that your oil change and tire rotation were completed within the promised timeframe. At Bennett Chevrolet, we strive to provide efficient and reliable service. We look forward to seeing you again for your next maintenance visit! Best, The Bennett Chevrolet Team

December 14, 2024

Totally dissatisfied and disappointed with the service center. The GM was also a disappointment in regards to finding a resolution and poor customer service all around! Lack of communication. More

by TD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Disabatino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert- service dept- zero stars, terrible
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Dec 14, 2024 -

Bennett Chevrolet responded

I'm truly sorry to hear about your disappointing experience with our service center. Your feedback is incredibly important, and I apologize for the lack of communication and any frustration this has caused. I understand how crucial it is to feel heard and supported, and I regret that we didn’t meet your expectations. I’d like to look into this further and ensure we resolve the issue as quickly as possible. Could you please share more details about your experience with our Service Director Rich Anderson or provide a way for us to contact you directly? We value your feedback and will work to make things right.

December 14, 2024

The service was very good. The time of wait was not long. Robert kept in loop. More

by craigburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 15, 2024 -

Bennett Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great service experience at Bennett Chevrolet and that Robert kept you informed throughout. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again! Best, The Bennett Chevrolet Team

December 14, 2024

They were very accommodating, quick and informative. I highly recommend them and will visit them in the future. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Disabatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Bennett Chevrolet responded

Thank you, Larry! We truly appreciate your kind words about your experience at Bennett Chevrolet. It's great to hear that you found us accommodating and informative. We look forward to seeing you again in the future! Best, The Bennett Chevrolet Team

December 13, 2024

Bought my truck from Jordan and he was tremendously helpful and fair. I also bought a tonneau cover and the service rep honored the Black Friday discount code even though I had ordered the cover prior More

by Dirk Struan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Ashman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Bennett Chevrolet responded

Hello Sir, Thank you for your feedback. We're really glad to hear that Jordan provided you with helpful and fair service, and that the service representative honored the Black Friday discount for your Tonneau cover. We do apologize, however, for the installation issues you’ve encountered. It’s disappointing to hear about the foam being installed incorrectly and the drainage tubs not being drilled, as this clearly isn’t up to our standards. We also regret that you weren’t able to reach anyone in service when you tried calling. Please reach out to me Andy Strijker directly, and we’ll do everything we can to address the situation and make it right for you. Your satisfaction is our priority, and we want to ensure the Tonneua Cover is properly installed to avoid any future issues.

December 13, 2024

Service writer Robert is great. Kept me informed about my 2 vehicles. Work was done in a timely manner. More

by Zakattak
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 13, 2024 -

Bennett Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Robert provided excellent service and kept you informed about your two vehicles. At Bennett Chevrolet, we strive to deliver timely and quality service. We appreciate your feedback and look forward to assisting you again in the future! Best, The Bennett Chevrolet Team

December 11, 2024

Came for oil change which was done properly but I also asked for them to look at my infoentertinment center because the screen keeps changing ! They only Che led for stuck buttons Said I would have to More

by HENSHAW87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Someone
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Dec 11, 2024 -

Bennett Chevrolet responded

So sorry you feel you had a poor experience with our service dept. When we schedule oil changes we have certain time limitations and technician experience levels that have to be taken into context. We would love to take care of your vehicle for you and would like to schedule a time to get it looked at. Please reach out to us at your leisure to set up a time to get this resolved. Thank you for your feedback.

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