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Ben Davis Ford, Inc. - Service Center

Auburn, IN

4.8
125 Reviews

125 Reviews of Ben Davis Ford, Inc. - Service Center

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January 26, 2021

Super work! Appreciate the care and attention.They Super work! Appreciate the care and attention. They found our problem and a reasonable solution. Work was completed in a timely fashion. Not delay More

by elsner.jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hirchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mohre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Shroads, Michael McDonald
January 15, 2021

The were very quick with diagnosing the problem and provided prompt service with excellent communication . My car is back to driving like it did off the showroom floor. More

by kandice_fee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

Easy in & easy out! Rewards was down, but they assured me they would run later in the day! This was the first oil change on our 2020 Fusion and it was FREE so awesome! More

by coreys0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure?
December 09, 2020

Travis is always friendly, helpful and prompt. He should get a raise for sure. Would like to see you hire someone to wash the cars again though...that was a big reason for bringing my vehicles in for an oil More

by matt@awdac.com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

My experiance was as usual...great! A bit long( 1 hour wait), but I had brought a good book to read and the 1 hour passed quickly!!!!!!! Everyone smiled at me and looked me in the eye. More

by fwren45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2020

Travis, Tom and John are always so nice, they greet you with a smile and are always very helpful with whatever I need!! Keep up the good work More

by tsibery
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hirchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mohre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2020

Vehicle not washed after service and tire pressure warning came on two days after service. LR tire 5 psi low, was it checked? Otherwise service was fine. More

by bwillard
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

The sales department and service department both are super friendly and helpful, always dependable, very knowledgeable. We don’t have any problem with listening to or learning something they have to tel More

by gapolak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

I had service done, my appointment was scheduled at my convenience. The service (although routine) was completed on time (as stated) by a technician and their service rate is very good. I am very satisf More

by very pleased
Recommend Dealer
Yes
Employees Worked With
Austin Berry
October 19, 2020

They are always accommodating. They are friendly, and always take very good care of me. I go out of their way to take care of any problems, that I may have. More

by jecole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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