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Ben Davis Ford, Inc. - Service Center

Auburn, IN

4.8
125 Reviews

125 Reviews of Ben Davis Ford, Inc. - Service Center

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July 13, 2021

Everything done right on time. Waiting room was comfortable with TV available. Discussed a recall on my vehicle and when the replacement parts might be avaiable More

by 75deacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2021

Great service and customer experience. Staff is pleasant to work with and helpful. More

by RFORD911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hirchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2021

Got oil change with recommendations for flush and brakes Appreciated recommendation More

by garynordmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mohre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John,Mohre
June 22, 2021

Always good service! I brought my truck in for a repair, and they found the issue and fixed it quickly and correctly. I really wouldn't even consider going anywhere else to buy a vehicle or to service one. More

by are1981
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori
June 18, 2021

Great service. They make you feel like a priority in the service department. Had my repair and oil change completed early and communicated with me along the way. More

by RFORD911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hirchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori
June 18, 2021

Quick service Almost did not do the review because of the min of 25 words x X X X X X X X X X More

by dtdeming
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

My 2019 Ranger had the 20k mile service performed on it. I requested that it be ready by 3 pm, so I could pick it up when I got off work. They had it done right on time. More

by sacuster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

They handled the diagnostics on what was leaking and then the replacement of the transfer case for me. They got it done in half the time they had initially quoted. Very curteous, and very professional. More

by Bpatterson5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

Friendly people. Get the work done in good time. Rates are good as well. I have always taken my suv there. Owned it for 7 years. More

by karenandron95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rossi, Ethan Grubbs
May 11, 2021

Their lack of equipment and the lack of response I got from taking my truck in for a check up was disappointing. The place smells like a cigarette More

by SLEHNERTZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Sparkman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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