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Ben Davis Ford, Inc. - Service Center

Auburn, IN

4.8
125 Reviews

125 Reviews of Ben Davis Ford, Inc. - Service Center

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July 30, 2020

one complaint I have been dealing with this Dealership for years and when my vehicles are serviced they also wash them as a courtesy. I appreciate this, but now th More

by magic4udv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mohre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2020

F150 Check-Up and Oil Change The folks at Ben Davis Ford are efficient, courteous, and prompt. I was in and out of the dealership in a very short time. They made sure all my fluid More

by kim.deyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2020

excellent experience Had a check engine light come on, sent an email to Travis, he had me stop in, checked the problem, had it repaired by 2 PM in the afternoon. Awesome s More

by Bpatterson5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2020

Great Experience! Great people! Great service! We can always count on our car to be serviced in a timely manner, along with quality service, and great value. More

by bkelley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2020

maintenance Car dropped off, serviced and then picked up. Appointment and bill was paid over the phone, so covid precautions were taken. Maintenance completed. More

by BLEVINS-DAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : social distancing
June 29, 2020

Engine repair Had engine issues... Warranty covered. Car was fixed in two weeks for whole new engine replacement. Very professional service and I will keep returnin More

by mattellis312blue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2020

Courtess staff, greeting me by first name. Waiting room clean and comfortable, was asked if I needed anything to drink by John. Done in a timely manner and off I go. More

by gramajoyce46706
Recommend Dealer
Yes
Employees Worked With
John Mohre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Grubbs
June 26, 2020

Always a great job of taking care of the customer and communication is great since it seems like in most places customer service is lacking. More

by 1957morton
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

Service Review These guys are awesome. They take care of what they say they will take care of when they say they will do it, and they do it well. More

by Bpatterson5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

40,000 mile service My service, an oil change including 40,000-mile service, was handled in an efficient and timely manner by the staff at Ben Davis Ford. More

by DAVEKURTZEVENINGSTAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.