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Ben Davis Ford, Inc. - Service Center

Auburn, IN

4.8
125 Reviews

125 Reviews of Ben Davis Ford, Inc. - Service Center

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October 01, 2020

Always great service and friendliness. We have purchased several new vehicles here and have always been very happy with dealing with John Mohre. Thank you More

by VIANLINDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mohre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbyn White
September 30, 2020

Very accommodating dealership.1 2 3 4 5 6 7 8 9 1 2 3 4 Very accommodating dealership. 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 1 2 3 4 More

by sehlerding1
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mohre
September 26, 2020

They were so helpful in checking my tire pressure and explaining the problem they even aired them up and assured me all was well too More

by SMART750
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Got service done and returned with short notice on my Got service done and returned with short notice on my part Thanks Tom h✔️ And Thanks to service Dept for calling me on job done and ready to get More

by timlantz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hirchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mohre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

When trying to get more information concerning tires and wheels on the Ranger I just purchased from the parts and service department it was late in the afternoon. I was told by the department service writer More

by DRISCOLLBRUCE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Toni Bone
August 31, 2020

I had some serious problems with my car and they were great about getting it fixed and giving me a loaner while my car was there More

by kathy456
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2020

Always had good luck with the dealership. My last service appointment was a little disappointing as I had to take my car in once for diagnostic even when I explained my problem. Then I had to take it in agai More

by Travis B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2020

Excellent service & was completed in a timely manner. Service tech & salesman were friendly & helpful. I would highly recommend Ben Davis for purchasing a vehicle & their service dept. More

by championscs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mohre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2020

This was service at its best. Travis and crew have done another Excellent Job. My preference since purchasing a Ford vehicle is no one services my vehicle except a FORD DEALER. More

by One4MARX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mohre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sparkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rossi, Ethan Grubbs
August 06, 2020

Poor diagnosis Took explorer in told them exactly what it was doing. Replaced transmission and did not fix problem. I installed new coil pack and fixed problem. More

by Tim
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can not remember. It's been awhile but still upsets me.
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