Ben Davis Ford, Inc.
Auburn, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Special order F150 Ben Davis Ford was an absolute pleasure to buy from. Made some recommendations on how we could get a hard to find combination at the right time we wan Ben Davis Ford was an absolute pleasure to buy from. Made some recommendations on how we could get a hard to find combination at the right time we wanted to purchase. Can not say enough good things about our experience. More
Second time lease This is the second time I've leased from John Mohre. John has always been great to work with and very informative. He has always been able to answer This is the second time I've leased from John Mohre. John has always been great to work with and very informative. He has always been able to answer all my questions. I think I got a great deal on my 2018 Ford Escape and we absolutely love the vehicle More
Absolutely the best place to buy a car! If you want to buy a car, go to Ben Davis Ford. The staff make the experience simple, fun, and affordable. I just purchased my first car and I’m lovin If you want to buy a car, go to Ben Davis Ford. The staff make the experience simple, fun, and affordable. I just purchased my first car and I’m loving it! Ford is the way to go! More
Lazy salesmen The prices are good, selection is good. Salesmen are rude lazy and worthless. They are not informed about there used vehicles even their own line. The prices are good, selection is good. Salesmen are rude lazy and worthless. They are not informed about there used vehicles even their own line. They seem to very interested in your concerns. More
New F-150 John Mohre and the dealership were great to deal with. Not hassles, no pressure, felt very comfortable through the whole process. John has been nothin John Mohre and the dealership were great to deal with. Not hassles, no pressure, felt very comfortable through the whole process. John has been nothing but very honest and up front. More
2016 Ford Fusion Mike McDonald was the salesman that helped me buy my 2016 Ford Fusion. He was very helpful and easy to work by trading in my vehicle and purchasing th Mike McDonald was the salesman that helped me buy my 2016 Ford Fusion. He was very helpful and easy to work by trading in my vehicle and purchasing the Fusion. He knew that I wanted to get everything done in one day and sped the process along every chance he could. Never pushy which I appreciated. I hopefully highly recommend Mike and Ben Davis Ford! More
Great buying experience My buying experience at Ben Davis Ford was great! I highly recommend Tyler See as your go to salesman. He listened to what I wanted and what I could a My buying experience at Ben Davis Ford was great! I highly recommend Tyler See as your go to salesman. He listened to what I wanted and what I could afford. He did not use any high pressure sales gimmicks with me. I will be a repeat customer. Thanks Tyler for a great experience! More
Misdiagnosed problem then refused to honor warranty Before the 6 year 60,000 mile Factory powertrain warranty was up our 2013 Ford Fusion developed a noisy rear wheel bearing. At first when we called a Before the 6 year 60,000 mile Factory powertrain warranty was up our 2013 Ford Fusion developed a noisy rear wheel bearing. At first when we called about it they tried to avoid replacing it by saying it wasn’t covered under the powertrain warranty. After showing them where it specifically said wheel bearings were covered in the warranty they agreed to look at it. After looking at the car they claimed the noise was from our tires and charged us $89.95 for the diagnosis. I don’t believe they did any work to prove this but merely did a visual inspection. At the time I was skeptical, but I had no way to disprove their theory on the spot. I thought I’ll jump through the hoops and show it isn’t the tires and they will eventually repair it under warranty as I made the original complaint before the warranty was up. After replacing the tires with no change to the noise I returned the car to the dealership expecting them to replace the still noisy wheel bearing. I was shocked when they stuck to their original claim the original problem was still the tires and that it now over the couple of weeks while I was doing their diagnosis work for them it had magically developed a new bearing noise that sounded exactly like what they claimed to be tire noise previously. As the car was now slightly over 60,000 miles they refused to replace it under warranty but did give me a quote for $361.83 to replace the noisy wheel bearing. At this point I thought surely Ford will stand behind their warranty and make sure this gets taken care. My attorney and myself have repeatedly tried to work through the Ford customer service to get them to assist me. All they would do is refer me back to the Ben Davis which had already refused to admit their mistake or correct the problem. When the bearing was replaced elsewhere the noise was instantly gone. Update - In case anyone ever reads this far. Eventually (after a couple of months) Ford Motor Company did respond and referred it to law office that handles their warranty disputes. They settled with us for an amount that more than if they had just repaired it as they should have in the first place. More
Great Sales Experiance I purchased my first truck from John Mohre in 1989 and myself and my family have purchased several since. John is always honest and will get the best I purchased my first truck from John Mohre in 1989 and myself and my family have purchased several since. John is always honest and will get the best deal he can for you. More
Happy New Customer Thanks to Zack, Larry and Mark for helping us purchase our Mustang. It's nice to deal with a knowledgeable and courteous team like you. Thanks to Zack, Larry and Mark for helping us purchase our Mustang. It's nice to deal with a knowledgeable and courteous team like you. More