Ben Davis Ford, Inc.

Treat me with respect. Do a great job.Go out of there way on making me feel important. Wouldn’t go anywhere else, awesome job on making me feel important. Wouldn’t go anywhere else, awesome job More

Overall a very positive experience working with the team at Ben Davis Ford. However, I had some challenges relative to my title (albeit frustrating the lien release was not signed off on, despite the lien at Ben Davis Ford. However, I had some challenges relative to my title (albeit frustrating the lien release was not signed off on, despite the lien holder providing me with a updated title several years ago...) which required a substantial amount of time for me to address. I do believe that there is an opportunity for cross training to ensure that all associates involved with a sale understand the requirements relative to the title as it was inferred that a certain document would be acceptable to satisfy the requirements of the release of the lien and the finance department was adamant that a lien release from the creditor was a state and/or federal requirement. Either way the team dealt with my frustration very well (as I live in Kalamazoo and it felt like I would have to make a 3rd trip to complete the car buying process) and we were able to get the deal done. PS. Leon Watkins and Jesse Kindig are definitely assets to this dealership. Sincerely, David J Baker More

Had another great experience dealing with leon at ben davis. Second vehicle we have purchased from him. Highly recommended! Very professional will be back in the future! davis. Second vehicle we have purchased from him. Highly recommended! Very professional will be back in the future! More

New Ford F150 John Mohre is a very good sales person to work with he does not hard sale you and is enjoyable to talk with as well. John Mohre is a very good sales person to work with he does not hard sale you and is enjoyable to talk with as well. More

The dealer that I worked with was phenomenal in getting me what I wanted! I would recommend them to anyone looking for a vehicle, new or used! me what I wanted! I would recommend them to anyone looking for a vehicle, new or used! More

I was given a fair trade value for my trade. However, my purchase vehicle was not detailed for delivery. Also, the next day after purchase, I checked the oil and it was at the add level. I informed Toni Bon purchase vehicle was not detailed for delivery. Also, the next day after purchase, I checked the oil and it was at the add level. I informed Toni Bone. He had the service mgr. Travis call me and told me if the oil was in the knarled area the oil was too high, the newer models required below this area on the dip stick. According to my owners manual page 245, the oil should be between A & B. Travis intentionally lied to me a new customer. My rating is actually between 3 & 4. At this time I have reservations recommending your dealership. I am expecting a call from your dealership’s management regarding these issues. More

They worked with me to find a Ford Transit 250 in the market There are a number of new 2019 vehicles on the market. Finding them is another issue. Good thing for the Web for hunting down the correct vehicle. Eve There are a number of new 2019 vehicles on the market. Finding them is another issue. Good thing for the Web for hunting down the correct vehicle. Even though the unit I purchased did not have as many options as I would have liked Toni and others at Ben Davis Ford in Auburn, Indiana did an excellent job in finding the vehicle that was acceptable for my needs. They did what they said and there Pricing was very acceptable. More

Leon was very pleasant to work and was not pushy, seemed to have worked hard for us , some things happened that was out of his control decent oerson to have worked hard for us , some things happened that was out of his control decent oerson More

They worked to get us what we needed. Leon did a great job helping us with our get our new Ford Flex. We really didn't know what we wanted but he keep looking and asking questions. We Leon did a great job helping us with our get our new Ford Flex. We really didn't know what we wanted but he keep looking and asking questions. We liked the Flex and decided that was the one. The people that did the financing ( we don't remember their names' He was training a woman ) were great. They walked us thru all the papers and made it seem painless. We want to thank all of them. Doug and Mindy More

Nathaniel was great salesman. Jake was great at the finance part. They both were great . Got us a great deal and we love it very satisfied.. finance part. They both were great . Got us a great deal and we love it very satisfied.. More