Ben Davis Ford, Inc.

Poor diagnosis Took explorer in told them exactly what it was doing. Replaced transmission and did not fix problem. I installed new coil pack and fixed problem. Took explorer in told them exactly what it was doing. Replaced transmission and did not fix problem. I installed new coil pack and fixed problem. More

Purchase of Ford Cargo Van I was please that I was able to complete this purchase via e-mail and was able to complete paperwork in about 10 min. Very much appreciated. I was please that I was able to complete this purchase via e-mail and was able to complete paperwork in about 10 min. Very much appreciated. More

Excellent service, quick and easy transaction, honest and open upfront throughout the process. Would recommend to others and come back. Thanks to Dalton as well for all of his help! open upfront throughout the process. Would recommend to others and come back. Thanks to Dalton as well for all of his help! More

one complaint I have been dealing with this Dealership for years and when my vehicles are serviced they also wash them as a courtesy. I appreciate this, but now th I have been dealing with this Dealership for years and when my vehicles are serviced they also wash them as a courtesy. I appreciate this, but now they have stopped the washing at the Ben Davis Ford in Auburn and I do not appreciate this. Thank you, D. V. Dillinger More

Used Car Buyers Beware! 13k of Undisclosed Damaged! I purchased a used Jeep Grand Cherokee in the summer of 2017 from Ben Davis Ford. It had just over 30,000 miles on it and I was assured it was acciden I purchased a used Jeep Grand Cherokee in the summer of 2017 from Ben Davis Ford. It had just over 30,000 miles on it and I was assured it was accident-free and in great condition. When I switched insurers a few years later, they informed me that my vehicle had been in a major accident and had over $13,000 of front end damage. I was shocked. When I reached out to Ben Davis to find a solution, they did not offer anything to make the situation right. The manager, Josh Allen, told me that sometimes their salespeople don't ask if a vehicle has been in an accident on trade in because they are eager to make a commission. Used car buyers should avoid this dealership! More

F150 Check-Up and Oil Change The folks at Ben Davis Ford are efficient, courteous, and prompt. I was in and out of the dealership in a very short time. They made sure all my fluid The folks at Ben Davis Ford are efficient, courteous, and prompt. I was in and out of the dealership in a very short time. They made sure all my fluid levels were good, rotated my tires, checked the tread depth, checked the brakes and shared the info with me. Great people to work with. Kim D. More

Best staff around, extremely friendly and welcoming! They made the buying process super easy and worked hard to make the deal what I was looking for. made the buying process super easy and worked hard to make the deal what I was looking for. More

After I got home with a brand new 2020 explorer, they called and said they did the paperwork wrong and I owed $500 more! Wasn’t very happy called and said they did the paperwork wrong and I owed $500 more! Wasn’t very happy More

Nathaniel was very helpful, made this out of state transaction very easy and straightforward. He answered all my questions about the car and leasing. Definitely recommend. transaction very easy and straightforward. He answered all my questions about the car and leasing. Definitely recommend. More

Looking for a Ford Explorer My husband and I were looking for a Ford Explorer. John was an amazing help! He let us test drive a 2020 Ford Explorer and then even bring it home f My husband and I were looking for a Ford Explorer. John was an amazing help! He let us test drive a 2020 Ford Explorer and then even bring it home for the night. Taking the vehicle home for the night really allowed my husband and I plenty of time to look at and think over the vehicle and our options. More