Ben Davis Ford, Inc.
Auburn, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Sales Agent Arturo was very thorough and accommodating. We had a great time with the sales experience knowing we both wanted to benefit from the transaction. I will recommend Arturo to anyone looking to ha We had a great time with the sales experience knowing we both wanted to benefit from the transaction. I will recommend Arturo to anyone looking to have the same results. More
Went to Ben Davis to look at a car we saw online. We got to the location and saw the car in the lot, we parked and looked at the car. It was what we were looking for, so we looked around expecting to be "am to the location and saw the car in the lot, we parked and looked at the car. It was what we were looking for, so we looked around expecting to be "ambushed" but we were pleasantly surprised. We walked to the building and were met at the door by a sales associate. Arturo gave us the details on the car and walked us thru the Ben Davis process. He was very pleasant and did not come across as pushy. I liked the fact that they offered a "certified' used car guarantee. We negotiated our deal, but told them that we would not purchase it that evening, but would take our time to make a decision. They did not pressure us to make a commitment that evening but were respectful of our decision. More
When trying to get more information concerning tires and wheels on the Ranger I just purchased from the parts and service department it was late in the afternoon. I was told by the department service writer wheels on the Ranger I just purchased from the parts and service department it was late in the afternoon. I was told by the department service writer that the service manager had left. I was then in formed that a message for the service manager to call me would be left for him. I have yet to receive a call from the service manager. More
Dalton's attention to detail and consistent communication was a key factor in choosing to buy from Ben Davis Ford. Price was very competitive and helped seal the deal. I'd recommend this dealership to anyo was a key factor in choosing to buy from Ben Davis Ford. Price was very competitive and helped seal the deal. I'd recommend this dealership to anyone. More
I had some serious problems with my car and they were great about getting it fixed and giving me a loaner while my car was there great about getting it fixed and giving me a loaner while my car was there More
Always had good luck with the dealership. My last service appointment was a little disappointing as I had to take my car in once for diagnostic even when I explained my problem. Then I had to take it in agai appointment was a little disappointing as I had to take my car in once for diagnostic even when I explained my problem. Then I had to take it in again once they ordered parts. On the second trip they called me late in the afternoon to tell me they needed another day, then on the second day they called late in the afternoon to tell me they needed more time but had a loaner available. It just seemed the communication level could have been better throughout the process as the lack of communication lead me to replan my day several times. The repairs were great however once completed. More
I truly enjoyed working with Cody and the rest of the team at Ben Davis Ford. They were all friendly and professional. Cody, Tom and Tyann did an excellent job of getting me through the buying experience team at Ben Davis Ford. They were all friendly and professional. Cody, Tom and Tyann did an excellent job of getting me through the buying experience quickly, and John went out of his way to help with a follow-up visit. I’d shop at Ben Davis again! More
This dealership was a very good experience. Arturo made it easy and simple to come to a decision to purchase my car. Having someone who is bilingual is super important as he was able to explain what was go it easy and simple to come to a decision to purchase my car. Having someone who is bilingual is super important as he was able to explain what was going on in Spanish as well. More
Service was excellent. Toni made sure we were taken care of every step of the way. Would absolutely recommend to others who are looking for a vehicle. of every step of the way. Would absolutely recommend to others who are looking for a vehicle. More
Excellent service & was completed in a timely manner. Service tech & salesman were friendly & helpful. I would highly recommend Ben Davis for purchasing a vehicle & their service dept. Service tech & salesman were friendly & helpful. I would highly recommend Ben Davis for purchasing a vehicle & their service dept. More