Ben Davis Chevrolet Buick - Service Center
Auburn, IN
123 Reviews of Ben Davis Chevrolet Buick - Service Center
I always like service from Ben Davis. They are cordial and very efficient. I love the clean car after service. I had to buy my Equinox Diesel and another dealer but I'm having it serviced here and very efficient. I love the clean car after service. I had to buy my Equinox Diesel and another dealer but I'm having it serviced here More
Very professional and helpful. Work was done timely and paperwork was provided showing what was done as well as the Competed inspection report. Very satisfied with the service. paperwork was provided showing what was done as well as the Competed inspection report. Very satisfied with the service. More
My bed cover still rattles I have had issues with my be cover rattling since it was installed. Ben Davis and corrected the issue each time. This time, I paid $55 to have it co I have had issues with my be cover rattling since it was installed. Ben Davis and corrected the issue each time. This time, I paid $55 to have it corrected and it still rattles. Now I have to find an available time to bring it back in. More
I have always received great service. The customer service has always been excellent and they have kept me informed of the status and arranged a rental vehicle or provided a ride if needed The customer service has always been excellent and they have kept me informed of the status and arranged a rental vehicle or provided a ride if needed. The sales team has also been good to deal with even after purchasing a vehicle. More
RV door replacement After purchasing a 2002 Coachmen Mirada, in spring 2019, I was involved in a collision damaging the entry-door beyond repair. I brought the unit in fo After purchasing a 2002 Coachmen Mirada, in spring 2019, I was involved in a collision damaging the entry-door beyond repair. I brought the unit in for repair in March of 2020 on the day all facilities shut down due to the Corona Virus. The service department completed the door replacement and it looks very professional. Additionally, I had the truck checked over last summer, just months after the purchase, and discovered front suspension wear. I called your service department & informed Tim Warble, the salesman who sold me the unit, that in my opinion the front end problem existed at the time of sale. When I picked up the RV, I was told by service manager torsion bars were installed with no charge to me for labor. I am deeply grateful to the service department for their quality work on my behalf More
Ben Davus did a good job of linking my phone and servicing my car. The price was fair and less than quoted. I sure wish they had the air filter needed on hand or had gotten one nearby since I now servicing my car. The price was fair and less than quoted. I sure wish they had the air filter needed on hand or had gotten one nearby since I now have to make another trip up to Auburn to install it. All service persons were courteous and professional. I appreciate that. More
Salesman Jerry shrode is a great asset to your team, great salesman’s very knowledgeable, the rest of your team not so much, very disappointed in your finances staff, also has several issue through the great salesman’s very knowledgeable, the rest of your team not so much, very disappointed in your finances staff, also has several issue through the years with maintenance More
check engine light checked out they checked. fuel sensors sticking possibly. flushed out the fuel system. car had sat all winter, thought that may have caused the issue. that's it. they checked. fuel sensors sticking possibly. flushed out the fuel system. car had sat all winter, thought that may have caused the issue. that's it. More
SERVICE & SALES DEPT MIKE POTTS TOOK CARE OF US IN SERVICE, VERY FRENDLY & PROFESSIONAL, VERY CLEAN DROP OFF AREA, ALSO THANKS TO MARK ROSSI SERVICE DEPT MANAGER & MARK & MIKE POTTS TOOK CARE OF US IN SERVICE, VERY FRENDLY & PROFESSIONAL, VERY CLEAN DROP OFF AREA, ALSO THANKS TO MARK ROSSI SERVICE DEPT MANAGER & MARK & JILL HARRIS IN SALES. More
Little Long-term Concern for Customers When should a dealer review be written? Right after a purchase or later after continuing experience? Positive reviews come easily in the after glow of When should a dealer review be written? Right after a purchase or later after continuing experience? Positive reviews come easily in the after glow of a new car buying experience. The reviews that matter most may come later. My purchasing experience with Ben Davis was good. I got the vehicle I thought I wanted on terms that suited me. Forty-four months later the experience was different. Eight months after my warranty expired I found corrosion developing. I contacted the sales agent that sold me the vehicle and he tried to be helpful in directing me to others within the dealership. The condition was examined and referred to the general manager. He decided Ben Davis could offer no help remedying the problem and assigned a youngster to deliver the news. Apparently I simply gambled on a new Chevrolet from Ben Davis, lost the bet, and that was that as far as the dealership was concerned. More