Ben Davis Chevrolet Buick

How to buy a car Jerry made this experience so good that I bought a used car from him the same day that I bought the new one. This is how working with a car salesperso Jerry made this experience so good that I bought a used car from him the same day that I bought the new one. This is how working with a car salesperson is supposed to be!!!!! More

great dealership my experience with Ben Davis was a very pleasant one, I had emailed ahead on the car I was looking at and when I arrived it was already sitting out wa my experience with Ben Davis was a very pleasant one, I had emailed ahead on the car I was looking at and when I arrived it was already sitting out waiting on me. met Steve in the dealership and he was very professional. a lot of dealerships get pushy when you look at their cars but Ben Davis did not push to sell the car, they even got my payment at where I wanted with the down payment I had, what I like about this dealership is they want you business back, other dealerships that I have encountered figure once they sell you a car then they made their money then forget about you. Ben Davis even after the sell still keeps in communication to ask how the service was and still maintains the professionalism as if I was first buying the car. Thank you guys for making my experience with buying a car a very easy and pleasant experience. More

Great service department. I always get great service at Ben Davis. Service personnel know you by name and are always friendly. I would highly recommend their service department I always get great service at Ben Davis. Service personnel know you by name and are always friendly. I would highly recommend their service department. Jerry Shroads calls to thank me for coming in and even calls to wish me a Happy Birthday More

Always a cheery visit I was in twice on Saturday to get an oil change on both of our vehicles. The service department always greets me by my name and always tries to make s I was in twice on Saturday to get an oil change on both of our vehicles. The service department always greets me by my name and always tries to make sure that I leave as a satisfied customer. The sales staff always make sure that I have coffee, water, or whatever. They just treat you like you are their guest and talk to you while you are there. An overall good and quick experience. More

Great Experience This dealership gave me a great buying experience. The sales rep were friendly and willing to help at all cost to make sure you were satisfied and got This dealership gave me a great buying experience. The sales rep were friendly and willing to help at all cost to make sure you were satisfied and got what you want without the hassle of forcing you into a car. I walked out buying a new car feeling good. I would definitely recommend this place in the future. More

Service and friendliness I requested a appointment to service my truck, Travis Sparkman said they could service my truck right now. Truck was serviced, while I was waiting Jo I requested a appointment to service my truck, Travis Sparkman said they could service my truck right now. Truck was serviced, while I was waiting John Mohre ask me if I wanted a cup of coffee. Service and friendliness is a OK. Thanks More

Very easy to work with We appreciated the ease with which we were able to purchase our new used vehicle from Ben Davis Chevrolet/Buick. We had been looking for a few weeks a We appreciated the ease with which we were able to purchase our new used vehicle from Ben Davis Chevrolet/Buick. We had been looking for a few weeks all around the Ft Wayne area. We knew what we wanted, but realized, after a while, that we were looking at vehicles slightly out of our designated price range, and, consequently, hadn't been able to get that one special deal. We modified our search criteria to slightly older vehicle with low miles, and we came across "our" vehicle at Ben Davis. Jill Harris was wonderful to work with and made the entire transaction painless. I will recommend Ben Davis in Auburn to our friends. More

Warranty work Mike Potts in service took care of our problem in a very professional manner. We were very pleased by how our service issue was handled. Mike Potts in service took care of our problem in a very professional manner. We were very pleased by how our service issue was handled. More

Smooth & Transparent My initial objective was to purchase a 2015 Chevrolet Traverse. The "process" was smooth and informative. Steve was kind and knowledgeable. I was as My initial objective was to purchase a 2015 Chevrolet Traverse. The "process" was smooth and informative. Steve was kind and knowledgeable. I was asked about my wants and needs and was presented a product that matched(I pretty much already knew what I wanted). The trade evaluation was AMAZING! I was educated on market based appraising and pricing strategies used by the dealership. This made me feel good about my trade value, because I understood the reason behind the value placed on my trade. I was presented with both an option to "buy" and "lease". I never considered a lease but was explained how it works, which was great. Through the earlier wants and needs conversation, Steve uncovered that a lease option was more in line with my payment objective. Collection or F&I was smooth and informative. Jeremy made sure I understood my factory warranty and offered some additional products that seem useful. The sales managers were kind and helpful too. Overall A+ experience with this dealership. More