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Ben Davis Chevrolet Buick
Auburn, IN
1,432 Reviews
Ben Davis Chevrolet has been serving the Northeast Indiana Region for over 30 years with a strong commitment to community and to great service. We encourage you to browse our inventory where you will find unbeatable values, service and selection. Ben Davis, an Indiana Chevrolet dealer, has below market pricing and will not be undersold. Take a look at what we have to offer because at Ben Davis you will always find a price worth driving for!
Ben Davis Chevrolet in Auburn, IN is proud to be a great alternative when you are looking for a Fort Wayne Chevrolet or dealership. We have a great selection of new and used Chevrolet cars, trucks and SUVs for you to choose from like the Cruze, Silverado and Equinox. We also want you to follow up with us for any service or parts requests you may have. If you are in or around the Auburn, Kendallville, Fort Wayne area and are looking for a dealership to give you the best customer service, look no further than Ben Davis Chevrolet. We are your Indiana Chevrolet dealer in Auburn, IN!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 1,432 reviews
August 23, 2015
Great service department. I always get great service at Ben Davis. Service personnel know you by name and are always friendly. I would highly recommend their service department I always get great service at Ben Davis. Service personnel know you by name and are always friendly. I would highly recommend their service department. Jerry Shroads calls to thank me for coming in and even calls to wish me a Happy Birthday More
by BruceS
August 19, 2015
Always a cheery visit I was in twice on Saturday to get an oil change on both of our vehicles. The service department always greets me by my name and always tries to make s I was in twice on Saturday to get an oil change on both of our vehicles. The service department always greets me by my name and always tries to make sure that I leave as a satisfied customer. The sales staff always make sure that I have coffee, water, or whatever. They just treat you like you are their guest and talk to you while you are there. An overall good and quick experience. More
by Jerry
August 18, 2015
Great Experience This dealership gave me a great buying experience. The sales rep were friendly and willing to help at all cost to make sure you were satisfied and got This dealership gave me a great buying experience. The sales rep were friendly and willing to help at all cost to make sure you were satisfied and got what you want without the hassle of forcing you into a car. I walked out buying a new car feeling good. I would definitely recommend this place in the future. More
by dlamont89
August 14, 2015
Typical I just purchased a 07 f150. First of all the ad on thier website had pictures of the wrong truck on it. Someone messed up. The salesman Shannon Hill w I just purchased a 07 f150. First of all the ad on thier website had pictures of the wrong truck on it. Someone messed up. The salesman Shannon Hill was great. The sales manager that came back with the trade value was decent. Then he came up with ridiculous terms and tried pushing me into high payments and putting money down. Even after I said no way in xxxx several time. He was rude, cocky, and arrogant. (I dont remember his name). Shannon worked to get him away from me, and make things right. 3 items were agreed to be fix when I purchased the vechile. I made an appointment for over a week later so they could order the parts. During that time the truck developed a shake while braking. The service department looked at it and discovered the front rotors had grooves in them. They could not be turned because they were at there spec limits. Only one item was fixed that day because the parts were scheduled the next day. Now i have to waste 2 days while they fix it. A simple call saying the parts were delay and ask if i wanted to reschedule when the work could be done all at once would have been more than acceptable and appreciated. I had call and complain about the rotors. Obviously a poor inspection was done and they tried to pass it off on the customer, or they made an attempt at a temporary fix and failed. The sales manager Johns solution was if I payed for the rotors they would install them at no charge. 2 wasted days and couple hundred dollars later. It's done. Nothing like paying for rotors less than 2 weeks after purchasing a $15000 vehicle. I will never do business with them again. A couple of good employees followed by several bad ones. Buyer's beware. Customer service and friendliness all depends on who you deal with. More
by Fordtruck
Employees Worked With
Johnathan Driscoll, Shannon Hill
August 13, 2015
Service and friendliness I requested a appointment to service my truck, Travis Sparkman said they could service my truck right now. Truck was serviced, while I was waiting Jo I requested a appointment to service my truck, Travis Sparkman said they could service my truck right now. Truck was serviced, while I was waiting John Mohre ask me if I wanted a cup of coffee. Service and friendliness is a OK. Thanks More
by rdschwab
August 11, 2015
Very easy to work with We appreciated the ease with which we were able to purchase our new used vehicle from Ben Davis Chevrolet/Buick. We had been looking for a few weeks a We appreciated the ease with which we were able to purchase our new used vehicle from Ben Davis Chevrolet/Buick. We had been looking for a few weeks all around the Ft Wayne area. We knew what we wanted, but realized, after a while, that we were looking at vehicles slightly out of our designated price range, and, consequently, hadn't been able to get that one special deal. We modified our search criteria to slightly older vehicle with low miles, and we came across "our" vehicle at Ben Davis. Jill Harris was wonderful to work with and made the entire transaction painless. I will recommend Ben Davis in Auburn to our friends. More
by wulpi1
Employees Worked With
Jill Harris
August 08, 2015
Warranty work Mike Potts in service took care of our problem in a very professional manner. We were very pleased by how our service issue was handled. Mike Potts in service took care of our problem in a very professional manner. We were very pleased by how our service issue was handled. More
by EP
Employees Worked With
August 08, 2015
Smooth & Transparent My initial objective was to purchase a 2015 Chevrolet Traverse. The "process" was smooth and informative. Steve was kind and knowledgeable. I was as My initial objective was to purchase a 2015 Chevrolet Traverse. The "process" was smooth and informative. Steve was kind and knowledgeable. I was asked about my wants and needs and was presented a product that matched(I pretty much already knew what I wanted). The trade evaluation was AMAZING! I was educated on market based appraising and pricing strategies used by the dealership. This made me feel good about my trade value, because I understood the reason behind the value placed on my trade. I was presented with both an option to "buy" and "lease". I never considered a lease but was explained how it works, which was great. Through the earlier wants and needs conversation, Steve uncovered that a lease option was more in line with my payment objective. Collection or F&I was smooth and informative. Jeremy made sure I understood my factory warranty and offered some additional products that seem useful. The sales managers were kind and helpful too. Overall A+ experience with this dealership. More
by WuDiddle
August 07, 2015
I always have a nice time with the employees They do a goodjob on time and are very nice I always have fun when I go in and my truck is always done quickly They do a goodjob on time and are very nice I always have fun when I go in and my truck is always done quickly More
by Baldy
August 07, 2015
Always excellent service Service has been excellent for the past 33 years. I have only bought general motors cars for the past 33 years. I have owned Buicks, Chevrolets and P Service has been excellent for the past 33 years. I have only bought general motors cars for the past 33 years. I have owned Buicks, Chevrolets and Pontiacs. More
by Ernie
Employees Worked With
