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497 Reviews of Bellingham Nissan - Service Center
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Verified Customer
June 15, 2021
I bought my truck in 2005. The service dept back then was exceptional. They changed ownership and I stopped bringing my vehicle in because I was not satisifed with the service dept. Recently I decided was exceptional. They changed ownership and I stopped bringing my vehicle in because I was not satisifed with the service dept. Recently I decided to bring it in for a couple of issues I was having. First time I brought it in and took a drive with the mechanic, who was very nice. However, the diagnosis of my vehicle kind of surprised me and cost $1700.00. I drove it home, but I could tell the reasons I brought it in were not fixed. I drove it two weeks to make sure before bringing it back. The same mechanic drove it with me again, and heard one of the issues right away. I left it with the shop and they said they fixed the problem. However, the reasons I brought it in twice are still persistent. Thus, I am not so much disappointed with the customer service as the overall results of bringing my vehicle back to the dealership. More
by brent.waggoner
Employees Worked With
RJ Mistry
June 15, 2021
Multipoint took almost 2 hours to complete. Tech missed multiple major repairs in that extensive time. Repairs ended up being more than double the estimate, and the advisor did not communicate things well multiple major repairs in that extensive time. Repairs ended up being more than double the estimate, and the advisor did not communicate things well at all. I got the car back after $7,000 still needing and alignment. I brought the car back for that and it kept dying while driving. The dealership did not care and when I said I didn’t feel safe driving my own car they threaten to call the cops and report the loaner car stolen. They also broke my glove box and now will not help repair what they broke. More
by Justus614
Employees Worked With
Avery Paro, Justin Urtasun, RJ Mistry, Nick Poirier
June 15, 2021
Service department was very friendly and knowledgeable. RJ kept me informed in when the parts would be coming in and he was easy to get ahold of with any questions. RJ kept me informed in when the parts would be coming in and he was easy to get ahold of with any questions. More
by brenkins79
Employees Worked With
Nick Poirier
June 15, 2021
The Service Department was very attuned to the problem that I was having and went above my expectations to solving it. I also learned more about my new car from them. that I was having and went above my expectations to solving it. I also learned more about my new car from them. More
by BPAULSEN7
Employees Worked With
Nick Poirier
May 29, 2021
Always speedy and friendly, not to mention professional!! . My car is goin on 10 years old and I appreciate the honesty and transparency of each and every service. I have been pleasantly surprised by a last . My car is goin on 10 years old and I appreciate the honesty and transparency of each and every service. I have been pleasantly surprised by a last minute manufacture coupon and even a free loaner vehicle! I’ll never take my car anywhere else More
by alexandramagenta
Employees Worked With
RJ Mistry
May 21, 2021
Every since I got my car from Bellingham Nissan every time I go in! People treat me really well! From beginning to end! Helping me understand what is needed for my car. time I go in! People treat me really well! From beginning to end! Helping me understand what is needed for my car. More
by meleroviri24
Employees Worked With
Avery Paro, Justin Urtasun, RJ Mistry, Nick Poirier
May 12, 2021
Fast and amazing service as always, Avery did an amazing job making sure my vehicle was taken care of in a quick and timely manner. I will continue to get my service work done at Bellingham Nissan! job making sure my vehicle was taken care of in a quick and timely manner. I will continue to get my service work done at Bellingham Nissan! More
by jrmeehan44
Employees Worked With
Avery Paro
May 11, 2021
In and out quickly and addressed other issues. Not sure In and out quickly and addressed other issues. Not sure why there is a 25 word minimum. I don’t like doing surveys. Next time I will delete the em In and out quickly and addressed other issues. Not sure why there is a 25 word minimum. I don’t like doing surveys. Next time I will delete the email. More
by minterdj
Employees Worked With
Don’t know
May 11, 2021
It seems every time I have a service appt, there are minor problems. Always about money. This time I showed the offer of a summer check up at $54.99 (which included a tire rotation). It was still rung u minor problems. Always about money. This time I showed the offer of a summer check up at $54.99 (which included a tire rotation). It was still rung up at $59,99, There was also a fee for the tire rotation. I’m losing trust in your business. More
by MARYANN.OHARA
Employees Worked With
Justin Urtasun
