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Bellingham Nissan - Service Center

Bellingham, WA

4.2
498 Reviews

498 Reviews of Bellingham Nissan - Service Center

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November 26, 2024

I had an excellent experience working with Danielle. She was incredibly helpful, patient, and went above and beyond to assist me. I also had the pleasure of meeting Amanda, the service manager, who trul More

by mayosa
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle, Amanda
Nov 28, 2024 -

Bellingham Nissan responded

Hello Mayosa, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2024

After to Amanda, whatever she offered me to discuss and find the solution to the problem to my truck. She’s just playing a game another scammer please avoid dealership. My truck still pulled right and they More

by FredD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
Oct 26, 2024 -

Bellingham Nissan responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (360) 733-7300 when you have a chance. Thank you, and we look forward to hearing from you.

September 24, 2024

Terrible business. They sabotaged our vehicle. And it came back worse than when we sent it in for the work they did. Our vehicle smokes like a chimney, when we sent More

by FrustratedCustomer78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bart Boeckholt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic department sucks , Joanna Arias
Sep 28, 2024 -

Bellingham Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Amanda Ford Service Manager amandaf@bellinghamnissan.com

September 22, 2024

We were treated very well when we took the car in for a good check up. Thanks! More

by hiddendancing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben and his team. Don't recall their names, sorry.
Sep 24, 2024 -

Bellingham Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything Ben or our team can assist you with in the future. Amanda Ford Service Manager amandaf@bellinghamnissan.com

September 17, 2024

My 2023 Nissan truck was fixed by the dealer They changed steering assembly but alignment was not done they blame in tires that Nissan provided with ok I purchased new tires now after seating for 3 h More

by Fred D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanna Arias
Sep 21, 2024 -

Bellingham Nissan responded

We're sorry to hear about your experience, Fred, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Amanda Ford Service Manager amandaf@bellinghamnissan.com

September 16, 2024

Consistently the best each and every time our cars are serviced and every stand member is professional from the time you walk through the door until you leave! More

by BARNESFERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Arias, Amanda Ford
Sep 16, 2024 -

Bellingham Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bellingham Nissan. We look forward to having you as one of our valued customers for many more years to come! Amanda Ford Service Manager amandaf@bellinghamnissan.com

September 06, 2024

We purchased a vehicle from the sales department (unrelated to the quality of the service dept) which we shortly realized they had sold us a vehicle with a major defect that wasn’t caught during a p More

by emilyclee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bart Boeckholt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier, Amanda Ford
Sep 09, 2024 -

Bellingham Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Amanda Ford Service Manager amandaf@bellinghamnissan.com

September 06, 2024

On my last visit for a drive belt and tire rotation on my Infiniti, the service could not have been better! I really appreciate this service department and that they are willing to work on my Infiniti. Much More

by germaine.kornegay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Arias, Amanda Ford
Sep 06, 2024 -

Bellingham Nissan responded

Thank you, Germaine, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Amanda Ford Service Manager amandaf@bellinghamnissan.com

September 03, 2024

The service department was what I expected at a dealership. It is too bad you have to pay for a new diagnostic fee for each problem. Should be all inclusive. More

by S.G.DESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Arias, Amanda Ford
Sep 03, 2024 -

Bellingham Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Amanda Ford Service Manager amandaf@bellinghamnissan.com

September 02, 2024

The dealership had my son’s Nissan convertible for over three months and ultimately didn’t fix it. They got it apart, and then told us they couldn’t find the parts to fix it. Throughout this time, the tech More

by Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin and then Ben in service
Sep 06, 2024 -

Bellingham Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Kelley, please reach out to us directly to let us know the best way to contact you and we will reach out. Amanda Ford Service Manager amandaf@bellinghamnissan.com

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