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Bellingham Nissan

Bellingham, WA

4.3
786 Reviews
It is our mission to be the automotive home of drivers in the Bellingham WA area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile! Speaking of new models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Bellingham.
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1516 Iowa St

Bellingham, WA

98229

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Showing 786 reviews

September 06, 2024

On my last visit for a drive belt and tire rotation on my Infiniti, the service could not have been better! I really appreciate this service department and that they are willing to work on my Infiniti. Much More

by germaine.kornegay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Arias, Amanda Ford
Sep 06, 2024 -

Bellingham Nissan responded

Thank you, Germaine, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Amanda Ford Service Manager amandaf@bellinghamnissan.com

September 04, 2024

Chanel was really a pleasure to work with. Very knowledgeable and helpful and no pressure. More

by kuni.grant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chanel, Tony
Sep 04, 2024 -

Bellingham Nissan responded

Thanks for sharing about your experience with Chanel here at Bellingham Nissan. We appreciate your business and hope to see you again soon! Chris Zent General Manager chris@bellinghamnissan.com

September 03, 2024

Chanel did a great job of selling the 2025 Nissan Leaf! She texted the price and explained the rebates so it was a quick purchase. Excellent customer service by her! Recommended her service and the 2025 More

by 2025 Nissan Leaf Review
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chanel
Sep 03, 2024 -

Bellingham Nissan responded

Thank you so much for your excellent review! We are so glad that Chanel had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your new 2025 Nissan Leaf! Please don't hesitate to reach out if you need anything else. Chris Zent General Manager chris@bellinghamnissan.com

September 03, 2024

The service department was what I expected at a dealership. It is too bad you have to pay for a new diagnostic fee for each problem. Should be all inclusive. More

by S.G.DESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Arias, Amanda Ford
Sep 03, 2024 -

Bellingham Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Amanda Ford Service Manager amandaf@bellinghamnissan.com

September 02, 2024

The dealership had my son’s Nissan convertible for over three months and ultimately didn’t fix it. They got it apart, and then told us they couldn’t find the parts to fix it. Throughout this time, the tech More

by Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin and then Ben in service
Sep 06, 2024 -

Bellingham Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Kelley, please reach out to us directly to let us know the best way to contact you and we will reach out. Amanda Ford Service Manager amandaf@bellinghamnissan.com

September 01, 2024

Bellingham Nissan is very patient with its customers and its work is excellent and comfortable More

by Gersain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis
Sep 02, 2024 -

Bellingham Nissan responded

Thank you for choosing Bellingham Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Amanda Ford Service Manager amandaf@bellinghamnissan.com

August 31, 2024

Went in for an oil change. People there were friendly, helpful, and knowledgeable. Great job to be team there. More

by KOEYFOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Arias
Sep 02, 2024 -

Bellingham Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bellingham Nissan, we look forward to having you as a valued customer for many years to come! Amanda Ford Service Manager amandaf@bellinghamnissan.com

August 30, 2024

Great car buying experience and the internet sales manager was fantastic and great customer service More

by Andyfulton06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chanel Stappart
Aug 31, 2024 -

Bellingham Nissan responded

Thank you so much, Andy, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Bellingham Nissan! Chris Zent General Manager chris@bellinghamnissan.com

August 29, 2024

They had the truck style I was looking for and took my old truck in trade so the whole thing was pretty easy and fast. More

by wmtnewton13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Bellingham Nissan responded

Thanks for your feedback on your recent visit to Bellingham Nissan. It's great to hear that Michael and our team were able to assist you and that you had such a positive experience. Chris Zent General Manager chris@bellinghamnissan.com

August 28, 2024

I brought in the car for rattling in the steering column. Asked them to confirm it wasn’t the u-bolt and steering column. They said it wasn’t. They repaired the tie rods and control arms. Cost me $1300. Had More

by gyeoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben in service was point on this repair and the responses. Absolutely horrible.
Sep 01, 2024 -

Bellingham Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Amanda Ford Service Manager amandaf@bellinghamnissan.com

Sep 26, 2024 -

gyeoman responded

I have called you 3 separate times. Left messages with the front desk and on your direct line. If the goal is to get to the bottom of this and turn things around, a great start would be responding to my calls.

Oct 28, 2024 -

gyeoman responded

Closing the loop on this thread for anyone who may be following. I eventually got in touch with Amanda. I explained in detail the lapses in communication and the problematic handling of this incredibly pricey repair. Was told that despite bringing the car in twice (within the warranty window) for review of the faulty repair, and despite my conversations with Amanda still being within the warranty window, Bellingham Nissan denied both compensation for the faulty repair or to cover the still necessary fixes. What might have been most troubling is that of the two times I brought the car in to have the repair looked at, one visit was intentionally mislabeled as a "body repair estimate." I have never once brought my car into this shop for a body repair estimate. This was clearly done in a malicious attempt to mislabel the reason for the visit to the shop to weasel out of honoring the warranty. To be honest, all of this feels crooked at best and at worst illegal. Now I am left to consider filing a small claims suit to force the honoring of the warranty, or to move on. For anyone looking for a honorable shop, Rising Sun Motors is across the street and far more ethical. Would highly recommend you avoid buying a Nissan (used or new) in Bellingham as this is the type of customer you can expect to receive.

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